Sms , Berkshire | ClickMechanic

Book Jon

(1145 ratings)

  • 20 years professional experience

  • 4169 completed bookings

  • Active since November 2015

Qualifications

  • NVQ Level 1 Qualified
  • NVQ Level 2 Qualified
  • NVQ Level 3 Qualified
  • Other Qualification
  • ATA Level 3 Accredited
  • Other Accreditation

Sms , Berkshire | ClickMechanic

Jon G
Jon owns and operates SMS Autocare and has been running the business for over 15 years in the Slough area. Prior to setting up SMS Autocare Jon completed his apprenticeship and was then a mobile mechanic for 5 years. The team at SMS Autocare are fully trained and able to deal with all makes and models of cars (including EV and hybrid) and tackle all repairs and MOT's including motor bikes. The team at SMS operate a garage but are fully committed to a collection/drop-off service and have 5 dedicated full-time drivers. For the collection and drop-off facility Jon will contact customers the evening before the booking and inform collection times.
EV and Hybrid vehicle service centre. Read more
Mark
17th February 2019
Honda CR-V MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Jon was very helpful and friendly and knowledgeable,,,Happy with the work done................

Alasdair
10th February 2019
BMW 3 Series Thermostat replacement
Overall
Quality
Punctuality
Communication

Jon was really good and friendly was helpful though out I was happy with the work he did

David
1st February 2019
Citroen Berlingo Clutch replacement
Overall
Quality
Punctuality
Communication

Didn't meet the mechanic, but has done an excellent job, and am very happy with results

Julie
23rd January 2019
Volvo V50 Suspension Noise Inspection
Full Service
Overall
Quality
Punctuality
Communication

Kept me informed throughout, very polite and personable. Will definitely be using again.

Sunny
14th January 2019
Hyundai i10 Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

I had a phone call from the mechanic while my car was being serviced/MOT'd to say that the rear brake discs and pads are very worn and he could replace them while the car is still on the rollers. He said it would cost £180. I said if the car will pass the MOT without replacing the said parts then please do not do the replacements as I do not have £180. The mechanic said that was fine, car passed MOT and then I received a quote for £180 from the mechanic in case I would like to get the work done at a later date. 
I managed to source the parts myself for £45 and booked the car in at a local garage to do the replacement of the discs and pads for £43. About £90 cheaper than the quote from your mechanic! As the mechanic at the local garage started to do the replacement I was advised that the discs and pads DO NOT need replacing as plenty of life (more than 50%!) left in them. 
So, because of your mechanics advise I am now out of pocket but also makes me think that if had accepted his quote I would have been more out of pocket and conned! I am frustrated to say at least. 
Also, I have not received a report about the service done by this mechanic and there are signs that the service has not even been carried out to the expected standards. I am going to seek a third party advice to see if this is true and if it is I will take the necessary steps get my money back... 
Absolutely disgusting! Read more

Reply from Jon:

Hi
I’m sorry you are not happy with our opion on your car however our service is based on a car doing average mileage per year and I can assure you that your brakes would not have made the next service interval based on this and then of course that would of been blamed on me for not notifying yourself it would seem the cost is more important then the ability to stop the car in this circumstance as £45 for rear discs on pads is very questionable on the quality of material being used one I would not be prepared to install and £43 for labour I’m assuming is a non registered vat garage .
The price of £180 for rear discs and pads inc vat and collection and delivery and fitting plus I lose 20% plus vat from that from ClickMechanic fees is very justified
Please feel free to seek third party advice but your car was serviced based on your requests as for the service sheet this is only provided direct from ClickMechanic office .
Regards
Jon Read more

Marketa
3rd January 2019
Toyota Corolla MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Very happy with everything. I would definitely recommend Jon and Click mechanic, especially if you time constraint to drive your car to a garage

Maria
15th December 2018
Honda Civic Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication

Yes I am happy with the work, they were on time and returned my car on time and they fixed the problem

Shoaib
8th December 2018
Mercedes-Benz A-Class Turbo boost pressure sensor (MAP) replacement
Overall
Quality
Punctuality
Communication

Jon was great. Really appreciated his advice and communication. He was 100% transparent and helpfull.

Rose
6th December 2018
Chrysler Grand Voyager Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Had my car serviced and its MOT done today, I already knew the little bits that needed doing for it to pass, and that's exactly what Jon came back and told me needed doing, no sneaky extras at all. Work was done and I got my car back quicker than I expected! Excellent service

Patricia
1st December 2018
Vauxhall Corsa Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication

Very happy with the service and price.He was on time and friendly and knew what he was doing.

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