D C Autocare , West Yorkshire | ClickMechanic
(72 ratings)
-
8 years professional experience
-
183 completed bookings
-
Active since August 2023
Qualifications
- NVQ Level 3 Qualified
- IMI Member
D C Autocare , West Yorkshire | ClickMechanic
Dylan B
28th February 2024
Citroen Grand C4 Picasso Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Great customer service with great communication. Arrived on time and got on with the job at hand. Great stuff.
26th February 2024
Ford Transit Custom Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Really happy with the job that was done, got a call in the morning telling me what time they would arrive, friendly and efficient and had no problems since.
24th February 2024
Mercedes-Benz C-Class Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Friendly and professional. No issues at all. Would use again and highly recommend.
24th February 2024
Toyota AYGO Major Service
Overall
Quality
Punctuality
Communication
Dylan was terrific and arrived on time and explained in detail everything that was going to be done.
21st February 2024
Citroen C4 Cactus Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Dylan was punctual,phoned before arriving...diagnosed fault and fixed in no time...5 star review from me. Top bloke good mechanic would reccommend!
14th February 2024
Volkswagen up! Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Dylan was fantastic, really friendly and helpful guy. Will use him again for any car issues I have 10/10
10th February 2024
Nissan X-Trail Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Booked diagnosis check for starting issues with my car. On arrival jump starter used to start the car and advised new battery needed 10minute appointment. New battery purchased locally and charging system check carried out which resulted in the alternator being the issue. Not impressed.
Reply from Dylan:
Hi Mathew,
I’m sorry that you feel this way however we are confident we did everything correct in this situation. Unfortunately we’ve also noticed that over six reviews on trust pilot you always leave the same negative feedback, so where still confused why you continue to use this service or if it’s more of a tactic for refunds.
As we say we used a battery tester and jump pack, the car started up. We advised you the alternator could be a possible fault, you chose to carry out your own diagnoses and tell me ‘you know it’s not the alternator as you had a brand new one fit last year’. At this point you clearly didn’t need us to be there seen as though your level of expertise out weighs ours.
Again your issue here seems that it should be more so against the company who fit your alternator and not us.
We travelled 40 minutes to carry out your diagnoses and it seems obvious you are after a refund, but given the situation we will not be carrying out this request at this time.
Over 125 bookings and we have never had a bad review yet this time we have and it comes from someone who has never left a good review for any company on trust pilot and always asking for refunds. Maybe learn to support the small local company’s rather than tarnish them in a desperate bid to get your money back.
All the best mathew.
Read more
6th February 2024
MINI Mini Clubman Diesel particulate filter (DPF) physical clean and regeneration
Vehicle Health Check
Overall
Quality
Punctuality
Communication
Dylan was very helpful and friendly. I am happy with his work. He was a professional and given some important advice.
4th February 2024
Volkswagen Passat Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Dylan was great…really helpful and informative. Rang me straight away to talk through the inspection.
3rd February 2024
Ford Transit Custom Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Lovely lad no messing we’ll pleased with service was on time no messing new the issue great service