I was not happy atall with the level of work! They tried to charge me for recovery on clickmechanic which I am refusing to pay £70 for via email invoice and continued to drive my car back 35 miles without letting me know, on a car with a black box, without letting me know beforehand. Under normal circumstances the car is picked up and returned in the same way, if it was being driven I would need and expect to be notified not asked “ how did you expect us to drop it back?”.

The garage continued to call me and request an extra £140 on top of the £380 quoted. £25 for “Sundried siezed bolts” which were not broken prior to being given over to James and I was “snapped” during the replacment of my clutch by what the receptionist and so I am unsure why I am paying for something I did not break, especially since it was not given to you as such. (I have an AA diagnosis of the issues with my car before it was given over) and a whopping £115 for the recovery which I was told was not £70 because of commision that click mechanic takes(which somehow leaves me paying £45 extra to cover that). To top it off my car returned to me with a steering issue, screaming inside the hood, my breaks working poorly and not as well as they did before, dynamics system faulty and the wheels were wobbly. None of which I found out until after I had driven it and stopped roadside 5 mins down the road because the breaks and dynamics system in the car were not working properly and all the above. Even thought my clutch is fixed I still can’t drive my car because when I drive and turn corner it is screeching and almost stopping and the entire car is moving abnormally.

All of these issues concern me because 1. they drove back with these issues and sounds and still claim nothing was wrong with it during the test drive and 2. I could’ve been badly injured had I driven my car at high speeds at this quality.

They have gone against the road traffic act 1988 - where it is illegal to supply a car that is not road worthy.

Additionally, the click-mechanic website says that the mechanics are supposed to inform me of all work done BEFORE it is compelted and that someone would explain what had been done in person when the car was dropped off. Which was not done. and none of the bolts I was told were broken/ snapped had been shown to me via picture or in person.

Instead the person who drove the car back to my house, quickly jumped out the car, was rude when we simply asked if fuel had been put in the car considering they drove it back about an hour and several times throughout the day (my black box picked up the car being driven 5 times before being dropped off to me at 12.08pm, 1.30pm, 1.58pm and 1.45 pm and 2.38pm.) and left as soon as we had gotten the key telling us “please do” with a grin when we said we would take it up with the manager. I did not get a call explaining the work that had been done or that my car was coming back to me until 3.15pm Tuesday 4th June 2024. My car was retuned to me at 4.00pm Tuesday 4th June 2024. ( I have time stamped pictures of the mess left after being dropped off)

And what’s even better is that my car was covered in greasy hand marks both inside and outside and the repair bolts were left open on my back seat in a box that says to make sure you close it.

This garage is of very poor quality and professionalism and after all of this and no fix have threatened me with legal situations regarding small claims court for me not paying the money for the Bolts (after saying they would not charge me as a “courtesy” for which I have the invoice of both charged with and without the bolts) and for the incomplete and unsatisfactory delivery of my car.

On top of that they seem to have a BRAND new website all of a sudden and one other one, the old one. As well claiming that they “keep their their clients updated throughout the appointment” and that I can “rely on maes autos to carry out every job with expertise and accuracy” with a “high standard of workmanship that we can be proud of” they proceed to claim “We will never surprise you with unexpected fees, as we believe in the value of transparency and trust”. NONE of this I have received in my limited communications with MAEs autos.

A lot of the genuine and real reviews not the fake ones also seem to agree that maes will give you your car back worse than you gave it to them. Never trust them. Never use them.

In all this click mechanic has also been absolutely useless, telling me they’re just a 3rd party. Implant for booking and that all refunds etc lies with the mechanic. I would never even recommend either to my worst enemy Read more

They were amazing! I had a service and MOT done, they were able to collect and return the car to my workplace. I was always kept up to date so I highly recommend!

Engine very clean ,body a bit muddy mainly owing to the awful weather although garage not exactly local . Service itself was good.

The mechanic was let down by the wrong part being delivered which caused a delay but he let me know what was happening and things went to plan once the correct part had been sourced. I found the process very simple and straightforward.

James got stuck in traffic and was a little late but he kept us informed . On arrival he was polite did the work quickly with no fuss , happy

James attended and carried out a pre-purchase inspection for me. He carried out a thorough inspection and called to discuss the outcome Sat morning. Although the news wasn't good, having inspection carried out has saved me thousands of pounds and potential expensive repair bills. Thanks James for your help. When I come to look at another car I wouldn't hesitate to have another inspection carried out.

James was very good, my car was collected from my drive wheel bearings replaced and back to my drive in under 3 hours.

Great work today, arrived on time, completed within the time slot. Great communication throughout. Would recommend.

James arrived on time, did a good job on our standard service and would recommend him to others.

The driver who collected and returned my van was very friendly and seemed to have looked after my van