Very happy with work carried out. Friendly staff, knowledgeable on what needed doing. Good price

James from Maes Autos Limited checked my car. Recently I have been using Click Mechanic a lot since I got the car of which | will have to get rid of the car in future. There is one problems when one is fixed another one come appears. But all this time I have been using Click mechanic and they never dissapoint. There was a delayment with the payment issue but was all to do with the bank policy they couldn't let the card payment go through with Maes Autos Limited only bank transfer. All was on my part. I can't say anything wrong about click mechanic. They are always on time and their work is great.
I would recommend anytime anyday. If you haven't tried click mechanic please do try them. Read more

I appreciated the collect/delivery service as it was convenient for me but the overall service was poor.

1. I was without a car for 5days just for an MOT
2. My cup holder in the car had been completed snapped off without any mention from the mechanics
3. My front tyres which have been replaced as part of my MOT now sound like toy car wheels, making rattling noises. I’ve contacted the mechanic about this with no response.
4. I was told my brake discs/pads should be replaced as an advisory, I was quoted £187 for this but I declined and mentioned I would get this completed at a later date. The mechanic went ahead and replaced these anyway and then charged me £215, even though I said not too.
5. My first MOT failed. But between my 1st & 2nd MOT, there appears to be a missing 43miles, so clearly my car wasn’t just sitting in the garage. Read more

All work the was done very professionally
Sorry, I cannot add more detail as you just did a basic service

James fitted discs and brake pads all round quickly and left the car in good condition. Only issue was collection was delayed due to traffic on route. Communication was good and a couple of problems were quickly resolved.

I have my car now, that's all matters. I wasn't happy with the service and I honestly don't think I will use this service in the future.

James and the team were friendly and fitted my new DPF with no fuss. I highly recommend.

Overall largely unhappy with the experience.

The car was booked in for a Timing Chain Replacement and a Service, and this work was completed to a good standard. However there were other issues that made this an overall bad experience.

The car booked in to be collected on Wednesday morning between 8 and 10, and returned the same day in the afternoon / evening. But the car was collected late (around 11:30) and on Wednesday night I received a text that there was an issue sourcing the correct tool for the job, and they were hoping to have the car ready to be returned on Thursday. Then on Thursday I recieved a call, and it was the same story again, and they were hoping to return the car on Friday. On Friday I didn’t hear anything from the garage at all until I rang them to check how they were getting on around 5pm (I called the 3 numbers I had for them) but there was no answer. At around 6:30pm I received a call saying the job was finished and the car would be returned on Saturday. So in total the return of the car was delayed 3 separate times.

Once the car was returned, it became clear that the car wasn’t fully taken care of when it was in possession of the Garage. The electronics in the drivers side door no longer work (including central locking, electric windows and mirror adjustment). And where my phone holder was connected to my air vent (a standard type of holder), the phone holder had been removed forcefully as the air vent was broken (the plastic was literally snapped).

Unfortunately neither of these two things were communicated to me, and only discovered after the car was returned and the mechanic / driver had left.

It has to be said that I’ve not chosen to persue these issues being fixed by the garage, as I don’t live close by, and it’d be more hassle than it’s worth. So I can’t speak for how they would / did react when they found out about these issues, as I didn’t want to take them further. Read more

Took the car, so far so good, rang me hour half later to say they didn't have the correct tool and would try to get one and call me back. No call. Car turned up after 8 hours. No recept from garage said I had to wait for one. Next day, receipt from clickmachanic came through saying only half the work completed! If it wasn't for that I would never have known as garage didn't inform me. Fair enough brakes done (well I hope!) But for double the price and time I could have got locally. I went with this mechanic purely so I could get both jobs done at once

Carried out a diagnostic which turned out not to be the source of the problem. To top it all, the fuses he told me needs to be replaced don’t even exist it either of the fuse boxes.