Smithson Mobile Mechanics , Surrey | ClickMechanic
(1164 ratings)
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20 years professional experience
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3337 completed bookings
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Active since March 2015
Qualifications
- NVQ Level 3 Qualified
Smithson Mobile Mechanics , Surrey | ClickMechanic
Darren S
28th June 2021
Mercedes-Benz GLC-Class Cancellation fee. Work started and found the problem is with the rear brake pads and not the front.
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yes darren was polite on time and friendly but job not completed as wrong parts ordered (not his fault)
Reply from Darren:
I was there to replace your front brake pads and wear sensor via your booking request. Once I had removed the drivers side front wheel I could see that the problem wasn’t with the front pads, as there was no wear on the sensor and the pads were in good condition. I inspected the rear pads and this was your issue. The cancellation fee was set to £51 as work had been started, as is set out in the t&c’s. Would you of rather I just replace the pads at the full cost and you been even worse off? Of course you wouldn’t. You then expected me to do you a discount on the rear pads because you had to pay a cancellation fee.
25th June 2021
Ford Fiesta Starter motor replacement
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Darren was first class. Arrived before time and just got on with it. Great job. Will use him again.
11th June 2021
Skoda Yeti Outdoor MOT with collection & delivery
Major Service
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Darren is a superb mechanic. He is punctual, gives great feedback of work done and you can discuss with him specifics of future work requirements. Attention to small things gives you great confidence.
10th June 2021
Audi TT Roadster Brake discs and pads replacement - front (both)
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Darren has always done a good job for me and this time was no exception. Very satisfied
3rd June 2021
Ford Focus MOT with collection & delivery
Major Service
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Darren arrived, collected car, did work and returned car, explained what works needed to be done, very friendly and easy to talk to, very happy with everything, highly recommend
1st June 2021
Nissan Note Noise At Fast Speeds Inspection
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Just a diagnostic carried out to confirm what I already suspected, but all good.
28th May 2021
Mazda CX-5 Brake discs and pads replacement - front (both)
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Very smooth running job .. was great not having to leave my house !
Will use again
27th May 2021
Volkswagen Polo Battery replacement (vehicles without stop/start system)
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Darren was polite and punctual and did a great job. Would definitely use him again.
26th May 2021
Skoda Roomster Interim Service
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Darren was friendly, on time, and knowledgeable.
I'm happy with the work done.
Thanks.
24th May 2021
Nissan Micra Diagnostic Inspection
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Very happy with Darren. He arrived on time and completed the work in ~40 mins. He was clear in explaining what tests he did and what may be the issue. It was very reassuring to hear that there were no big issues. Would highly recommend Darren.