Really happy with the mechanics prompt feedback and honesty, saved me buying a car for way over price. Would use again!

My car’s old and had got a bit rundown during lockdown. Nick quickly diagnosed what was wrong and gave me a quote to fix the various problems. He came back a few days later with parts and got it up and running again. Great communication, nice guy.

Nick was very friendly and knowledgeable - he was clear in indicating what the problem was/was not. I will certainly contact Nick again if needed in the future

very knowledgeable and efficient, very polite, happy with the work waiting to get feedback from Mercedes on one issue that couldnt be fixed

Fantastic. Fast, efficient, knowledgeable, friendly. Very happy with his work. Highly recommended.

Yes, Nickolay had been very detailed in explaining the inspection report and helped me in making the decision of buying my first car.., Will certainly recommend this to my friends and family, Kudos to clickmechanic Team for this great initiative and Keep up the good work and continue help us in getting online mechanic solutions

Nick came to diagnose the fault in the car. He was there for about 15 minutes and said it was the water pump and the timing and serpentine belt that had gone. He did not check the engine properly. He ordered the parts and came few days later. He opened the engine and noticed it had packed up. He worked on it for 30 minutes. Then checked my neighbours cars. He then said he would charge me for the 1.5 hours he was there - this was ludicrous given he had only worked on my car for 30 minutes. He then said he would usually charge for the time spent in sourcing the parts. This again is never heard of Finally he agreed to charge me for 30 minutes. I should not have been charged anything given that his initial diagnosis was incorrect. Nick was polite and knowledgeable but if only he had got the correct diagnosis, he would have not ordered the parts and come again to fix the car. Read more

Nikolay, was excellent. Having previously tried a different on-call service without success I was hoping he could help. I was very impressed with his professionalism. He was on time, communicated clearly what was happening and explained the situation well even reaching out prior to the visit to check some variables. The service and overall customer experience was excellent and, of course, most importantly he fixed the issue quickly. Nigel, who responded to my email queries when making the booking was also extremely helpful. Great job Clickmechanic!

Niko was simply excellent
So helpful and knowledgeable.
Excellent commumicator.
Rang and broke down the survey to be easily understood
Thx

Nick was great, gave a thorough explaination and was more than happy to answer any questions. Even got there early!