M PRO DIAGNOSTICS , London | ClickMechanic

(1242 ratings)
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30 years professional experience
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4138 completed bookings
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Active since April 2020
Qualifications
- City & Guilds Level 2 Qualified
- Btec Ond
M PRO DIAGNOSTICS , London | ClickMechanic
Kyriacos P
10th June 2021
Ford EcoSport Premium Pre-purchase Inspection
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my mechanic was very friendly. explained what he did and if there were any issues with the car . He was on time and kept me updated.
10th June 2021
Citroen Grand C4 Picasso Clutch replacement (semi-automatic)
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I can't recommend Kyriacous and his colleague more, they were so nice to deal with and clearly knows their stuff. They talked me through the problems with my car and explained what needed doing and just as importantly... what didn't need doing. My car drives like it's just rolled off the factory floor and I feel safe knowing I now have people that I can trust to look after me and my motor. If you are wondering whether or not to use his services then stop and just book him, you will not be disappointed.
Reply from Kyriacos:
That’s my job most importantly, but it is great to hear your comments, so thank you very much
10th June 2021
Renault Megane Electric window winder mechanism replacement - front (passenger side)
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Kyriacos and his team were great, they collected my car (in the rain) and kept me updated on the progress of the repair to my window which had dropped into the door. The service I received was amazing, the guys really made the whole process stress free (for me 😉)
I would definitely recommend using Kyriacos for your car repairs, Im a very happy customer
Thank you both!!
9th June 2021
Mercedes-Benz C-Class Diagnostic Inspection
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Kyriacos was exceptional, he knew exactly what the problem was from the description I gave in my original booking and following a serious incident 😧 on the way to his garage it confirmed his diagnosis.
His communication was great and he worked around my time.
I cannot be thankful enough for Kyriacos having correctly diagnosed the problem because this could have had fatal consequences for me! 😟
Thank you very much Kyriacos I now trust you with the repairs required on my car. 😃
Reply from Kyriacos:
That’s very kind of you , and also quite nice to hear .
7th June 2021
BMW 3 Series Coil spring (road spring) replacement - rear (both)
MOT with collection & delivery
Lambda sensor replacement
Forced re generation of catalytic converter (petrol)
Diagnostics
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Kyriacos was not a good Mechanic.Not happy with the work he has done on my BMW 320i.He fitted me the rear spring incorrectly.And he fitted me also a used part(Lambda sensor) which is a joke because of warranty it should be a new part. REALLY UNBELIEVABLE.
Reply from Kyriacos:
Sorry you feel that way , used part was fitted with your permission,
A new part was offered at no extra cost to compensate you for the inconvenience of the coil spring, by the way , I have spoken to Bmw dealer and they explained what the issue was and how it was resolved in less than 5 mins at no cost .
I suspect you have waited for me to send new part before giving this review.
Still I appreciate all your comments
5th June 2021
Vauxhall Mokka Spark plugs replacement
Ignition coil replacement
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Communication
i was kept informed of time change, gave me concise details of what he was going to do, competed job really quick and showed me the parts he had changed, whole service was good from booking to completion
5th June 2021
BMW 5 Series Car Won't Start Inspection
Vehicle Health Check
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i dont have good experience after the work the mechanic still asking me for more money
Reply from Kyriacos:
Your review is much appreciated, you was advised you needed additional parts before any work was commenced .
You agreed to this via email and after completing the work , you had insufficient funds to pay for the work you asked me to do .
Thus your review is a little unfair to say the least .
You will have to pay any outstanding monies owed irrespective of this review.
You had the opportunity to cancel the job and receive a full refund which you declined, and as you were told in advance of any extra work required and you accepted this , I don’t understand your comments.
My communication is generally 5/5
The car wasn’t returned to you the same day because you needed extra parts , which was clearly explained .
I suspect this review is to spite my reputation in order not to pay any monies outstanding.
You have had several days to pay this , so you’ll be receiving a small claims county court summons shortly,
Read more
4th June 2021
Renault Master Brake caliper replacement - rear (driver side)
Brake caliper replacement - rear (passenger side)
Brake pads replacement - rear (all)
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The mechanic was found to be honest and factural. The vehicle was diagnosed by the main dealer who specified for a number of parts to be replaced.
The mechanic had authority to carryout work as per the main dealer specification.
However, upon inspection, the mechanic contacted us to let us know that all the parts specified did not require replacement. This reduced our bill quite considerably.
Thank you so much for your honesty.
4th June 2021
Jeep Cherokee ABS wheel speed sensor replacement - front (one)
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They were late - very late. I was advised they would be with me between 8 am and 10 am - then they phoned me to tell me they would not be here until 12 noon. They had not arrived by 12:50, nor by 14:30, nor by 15:40. Eventually they phoned and told me they could attend to me by around 6 pm or I could wait until 9 am the following day. I chose 6pm. They arrived just before this time and proceeded to remove the rear offside wheel when their earlier diagnosis had detected a fault with a front wheel ABS sensor. Disappointing performance really.
Reply from Kyriacos:
Ok , so not the best review I’ve had to be honest. Other than given you my apologies, I fail to see what else I could have done .
Sometimes things don’t go according to plan .
And most importantly I’ve never been spoken to like how you spoke to me .
The fact that I still (finally ) turned up after your foul language to me in the phone was actually a miracle .
I don’t take verbal abuse from anyone.
Still again for the tenth time I will apologies for my delay , and this is my error and not click mechanic.
I’m hoping (pretty sure ) that most people who read my reviews will ignore this review as it’s the only bad one (of three ) from the previous 1000 customers.
Thanks for your comments
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2nd June 2021
Ford Fiesta Wing mirror replacement (unpainted / electric) - driver side
Wing mirror replacement (unpainted / electric) - passenger side
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Yup they were very friendly throughout their communication with me and made sure I was happy with the outcome and made sure I was aware of what options I had for the repair.
I’d like to say that my workmanship is second to none and my van carries a extensive range of tools and the latest diagnostic equipment, needless to say that it is a van and there are limitations to what I can carry .
I’d also like to say that you will be happy with any work I carry out , your car will be protected from damage and with time permitting I’ll also wash your car before I leave , ( will need water and power)