M PRO DIAGNOSTICS , London | ClickMechanic
(1242 ratings)
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30 years professional experience
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4138 completed bookings
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Active since April 2020
Qualifications
- City & Guilds Level 2 Qualified
- Btec Ond
M PRO DIAGNOSTICS , London | ClickMechanic
Kyriacos P
6th October 2022
Audi A4 Anti-roll bar drop link replacement - front (passenger side)
Anti-roll bar drop link replacement - front (driver side)
Lower wishbone replacement - front (passenger side)
Wheel alignment
Overall
Quality
Punctuality
Communication
Kyriacos was able to book me in extremely quickly, once booked in he called to check in on my booking and kept me fully up to date throughout. Despite all the work done I had my car back the same day and is now running so much better than before.
Kyriacos and his colleague (apologies I didn’t catch his name) were so helpful and friendly and did a fantastic job with my car. Would highly recommend
6th October 2022
Kia Sorento To strip passenger rear door , replace actuator and cable
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Punctuality
Communication
Excellent service, I was kept informed at every step and am very happy with the work done.
5th October 2022
Volkswagen Crafter Premium Pre-purchase Inspection
Overall
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Punctuality
Communication
I’m happy with result
Will know more when I collect tomorrow
But inspection was comprehensive
5th October 2022
BMW 1 Series MOT with collection & delivery
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Communication
Kyricious was great as always, extremely efficient and transparent in what needs to be done.
He has helped me out in the past, so didn’t hesitate to contact him again for an MOT.
He called me back straight away, collected the car the same day and then dropped it off the next day as advised.
Would definitely recommend him and all his colleagues.
Thanks Kyricious.
4th October 2022
Ford Fiesta To carry out diagnostic check , remove and replace ignition switch and finally carry out a diagnostic health check prior to leaving
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Communication
I was very impressed with the mechanic that saved the day at my work place
Thank you so much J Whall
3rd October 2022
Ford Fiesta Battery replacement (vehicles without stop/start system)
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Communication
Friendly and helpful. Will definitely recommend to friends and use in the future.
3rd October 2022
Volkswagen Polo Windscreen wiper blades (front - all) replacement
Rear wiper motor replacement
Wiper blade replacement - rear
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Punctuality
Communication
Very happy with the work and speed of the mechanic, very friendly, and would recommend!
1st October 2022
Nissan Micra Wheel bearing replacement - rear (passenger side)
Spark plugs replacement
Overall
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Punctuality
Communication
Miscommunication between click mechanic and the mechanic didn’t help matters but he put himself out to rectify things
Reply from Kyriacos:
Hi , thanks for your review , I apologies for the mis communication, but ultimately there was a issue with your payment authorisation on your card payment which was emailed to both of us , hence why I never turned up, which is normal procedure .
Nevertheless the less when you contacted me late that afternoon and I explained the issue , I completely went above and beyond to assist you by completing your booking at 9 pm approximately.
Still I appreciate your review and apologies again
28th September 2022
MINI Mini Countryman Diagnostic Inspection
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Quality
Punctuality
Communication
Kyriacos was very punctual and clear with his communication. A very pleasant experience and would recommend to all
28th September 2022
Citroen Grand C4 Picasso Fog lamp replacement - front (passenger side)
Diesel injector replacement (two) No 2 and No 4( as per customer request)
Overall
Quality
Punctuality
Communication
Mechanic was very friendly when he told me the FIXED PRICE QUOTE had INCREASED by £256.
After telling him I would get someone else to do the job, the increase was reduced to £128.
Don’t believe the Fixed Price Quote nonsense.
Arrived 2.5 hours late.
Reply from Kyriacos:
As expected , your review was a little negative.
I did try my best to assist you in this unusual booking , we’re the parts we’re incorrect.
I thought that leaving you one if the 2 injectors which normally carries a surcharge of £60 plus vat was a good start and only charging for 1 injector , therefore actually the real difference in cost is £68 extra .
And I apologised before we even started .
Nevertheless your review is appreciated, thanks
I’d like to say that my workmanship is second to none and my van carries a extensive range of tools and the latest diagnostic equipment, needless to say that it is a van and there are limitations to what I can carry .
I’d also like to say that you will be happy with any work I carry out , your car will be protected from damage and with time permitting I’ll also wash your car before I leave , ( will need water and power)