M PRO DIAGNOSTICS , London | ClickMechanic
(1227 ratings)
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30 years professional experience
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4071 completed bookings
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Active since April 2020
Qualifications
- City & Guilds Level 2 Qualified
- Btec Ond
M PRO DIAGNOSTICS , London | ClickMechanic
Kyriacos P
3rd October 2022
Ford Fiesta Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication
Friendly and helpful. Will definitely recommend to friends and use in the future.
3rd October 2022
Volkswagen Polo Windscreen wiper blades (front - all) replacement
Rear wiper motor replacement
Wiper blade replacement - rear
Overall
Quality
Punctuality
Communication
Very happy with the work and speed of the mechanic, very friendly, and would recommend!
1st October 2022
Nissan Micra Wheel bearing replacement - rear (passenger side)
Spark plugs replacement
Overall
Quality
Punctuality
Communication
Miscommunication between click mechanic and the mechanic didn’t help matters but he put himself out to rectify things
Reply from Kyriacos:
Hi , thanks for your review , I apologies for the mis communication, but ultimately there was a issue with your payment authorisation on your card payment which was emailed to both of us , hence why I never turned up, which is normal procedure .
Nevertheless the less when you contacted me late that afternoon and I explained the issue , I completely went above and beyond to assist you by completing your booking at 9 pm approximately.
Still I appreciate your review and apologies again
28th September 2022
MINI Mini Countryman Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Kyriacos was very punctual and clear with his communication. A very pleasant experience and would recommend to all
28th September 2022
Citroen Grand C4 Picasso Fog lamp replacement - front (passenger side)
Diesel injector replacement (two) No 2 and No 4( as per customer request)
Overall
Quality
Punctuality
Communication
Mechanic was very friendly when he told me the FIXED PRICE QUOTE had INCREASED by £256.
After telling him I would get someone else to do the job, the increase was reduced to £128.
Don’t believe the Fixed Price Quote nonsense.
Arrived 2.5 hours late.
Reply from Kyriacos:
As expected , your review was a little negative.
I did try my best to assist you in this unusual booking , we’re the parts we’re incorrect.
I thought that leaving you one if the 2 injectors which normally carries a surcharge of £60 plus vat was a good start and only charging for 1 injector , therefore actually the real difference in cost is £68 extra .
And I apologised before we even started .
Nevertheless your review is appreciated, thanks
22nd September 2022
Audi A3 Suspension Noise Inspection
Remove stone stuck from disc
Overall
Quality
Punctuality
Communication
The team were great. Quickly identified the problem, which turned out to be much less serious and a lot cheaper to fix than expected. I'll definitely use these guys again
21st September 2022
Porsche Cayenne Engine oil & filter replacement
Oil leak investigation
Overall
Quality
Punctuality
Communication
Kyriacos and Reece (if I got his name correct) were excellent. They phoned beforehand to understand the issue, which inevitably prevents waisted time. They kept me informed about arrival time.
When doing the work they were excellent, efficient and again communicated well.
Will definitely use them again.
20th September 2022
Citroen C1 MOT with collection & delivery
To remove rear drivers wheel , de seize handbrake and adjuster , rrpjace rear shoes and adjust as necessary
Replace 2 rear bulbs
Overall
Quality
Punctuality
Communication
Great, helpful and made it clear happy to answer any questions I had on the car and items I wondered if I needed to get fixed.
On time and quick turnaround
15th September 2022
BMW X5 Diesel injector replacement (one)
Diagnostic health check
Overall
Quality
Punctuality
Communication
Great guys. Helpful Very friendly and informative. Would recommend no problem.
9th September 2022
Ford Transit Connect Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Kyriacos was great, made contact early to arrange initial diagnosis. ordered the part and very prompt return to fix. Very friendly and efficient. Would use these guys again!
I’d like to say that my workmanship is second to none and my van carries a extensive range of tools and the latest diagnostic equipment, needless to say that it is a van and there are limitations to what I can carry .
I’d also like to say that you will be happy with any work I carry out , your car will be protected from damage and with time permitting I’ll also wash your car before I leave , ( will need water and power)