M PRO DIAGNOSTICS , London | ClickMechanic
(977 ratings)
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30 years professional experience
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3210 completed bookings
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Active since April 2020
Qualifications
- City & Guilds Level 2 Qualified
- Btec Ond
M PRO DIAGNOSTICS , London | ClickMechanic
Kyriacos P
12th June 2022
Fiat 500 Lower wishbone replacement - front (passenger side)
Lower wishbone replacement - front (driver side)
Wheel alignment
Overall
Quality
Punctuality
Communication
I ordered a health check for my motor vehicle. Under further inspection a guy called Steve from click mechanics told me that I needed new break pads and discs, the front passenger wheel needed a new wheel bearing and new cam belt needed fitting. I agreed for the works to be done and was assigned to Kyriacos who from the off made me feel very comfortable, he assured me that he wouldn’t do any work that wasn’t necessary. Once he picked up my little yellow Ferrari and done the checks, he informed me that it wasn’t my wheel bearing that needed replacing but the wishbone on the passenger side. He replaced my break pads, discs, cam belt and gave me a quote for the wishbone which I decided to go with.
He ordered the parts, kept my car overnight and kept me fully informed the next morning on what he was going to be doing. He completed the works and done the tracking as an additional (complimentary). He was running slightly late due to traffic but kept me informed every step of the way.
Would I use this man again…..absolutely……first class service and my car is running like a dream 😃 thank you Kyriacos
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10th June 2022
Renault Kadjar Brake pads replacement - front (all)
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Communication
Booking for 10-12 arrival mechanic called at 1115 to say he’d be late and didn’t have all parts for the booked job - front and rear brake pads. Don’t accept the job of you can’t complete it for tge areanged time.
Needs to come back to complete. Very dissatisfied
Reply from Kyriacos:
Hi , thanks for your review, although very negative .
On the odd occasion these things happen .
If I’m on a job and it takes longer than planned, it’s something that can’t be helped
Your partner rearranged the booking for same time next Friday, shortly after I emailed you new booking time and date , your partner phoned and asked if we could be there at 4.15 today , which we turned up at 4.15 ( even though we normally require a 2 hr time frame .
And completed the booking and replaced front pads only as rear pads are not required, as per your request.
We don’t need to replace the pads for approximately 6-12 months, normally speaking mist customers would normally appreciate our honesty by not replacing parts unnecessarily.
And finally we don’t take bookings that we can’t complete, hence the high quality reviews over the last 1500 odd bookings
But thanks for your comments nevertheless and wish you best ,
Thanks
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10th June 2022
Volvo XC90 Auxiliary drive belt replacement
To replace auxiliary belt tensioner (Customer own part )
Overall
Quality
Punctuality
Communication
Kyriacos kept me informed every step of the way, his communication was exceptional. He went to considerable efforts to get a hard to source part so that I could get back on the road without too much delay. I am very happy with the work he carried out.
9th June 2022
Mercedes-Benz E-Class Windscreen/wiper washer jet replacement (both)
Battery replacement (vehicles with stop/start system)
Additional labour cost for washer jet replacement as discussed
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Communication
Excellent job carried out by the mechanic. I was given some good advice regarding the 'stop start' key insert which I wasn't aware of. Thanks !
8th June 2022
Hyundai ix35 Battery replacement (vehicles with stop/start system)
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Communication
Kyriacos was 100% as expected with ClickMechanic from past experiences. Punctual, polite, knowledgeable, and great value for money. Highly recommended.
8th June 2022
Ford Fiesta Replace pump as necessary
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Communication
Super nice, very quick, helpful and went above and beyond for me. 100% recommend.
2nd June 2022
Land Rover Discovery Sport Diesel injector seals replacement (all)
Additional labour to remove injector no 1 as seized due to excessive carbon build up (as discussed )
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Communication
Very knowledgeable, needed to take the vehicle away overnight but was brought back at the time advised. All good so far, so very happy.
2nd June 2022
Volvo S60 Interim Service
MOT with collection & delivery
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Communication
Very efficient with the work carried out today and kept informed of any extra work that needed to be done
31st May 2022
BMW 1 Series MOT with collection & delivery
Interim Service
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I'm happy with the work done. Very quick and efficient. Kept me up to date on their arrived and drop off of my car. Offered additional services with reasonable quote.
31st May 2022
Audi A3 Standard Pre-purchase Inspection
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Kyriacos was great. He rang me to explain what would happen and was friendly and professional
I’d like to say that my workmanship is second to none and my van carries a extensive range of tools and the latest diagnostic equipment, needless to say that it is a van and there are limitations to what I can carry .
I’d also like to say that you will be happy with any work I carry out , your car will be protected from damage and with time permitting I’ll also wash your car before I leave , ( will need water and power)