The mechanic was not familiar with hybrid cars and he shouldn’t have taken the booking. There is no outcome of diagnosis, he didn’t complete ordered services and charged me extra for services I didn’t pre-approve. When I called him to inquire, he hanged up call in middle of conversation. I am extremely disappointed.

Had my oil change done here today and couldn't be happier with the service. The mechanic was absolutely brilliant - really friendly and took the time to explain exactly what they were doing.

The work was done quickly and professionally.

Really friendly and helpful, diagnosed the problem really quick and advised what needed to be done!

Kyriacos was friendly and the work was done quickly and at a reasonable price. The whole process was trouble free and a good experience. Highly recommended.

Kyriacos was excellent. Kept me in the loop and went the extra mile. I would definitely use him again

Always keep communicating with you if there's any issue and give great feedback on the job done.

A fantastic experience. Believe me Im fussy and persistent. Firstly a lovely guy. 2nd collect and delivery of the vehicle is very useful. My story is that my air con was not working. At the VW service I was told the a/c compressor need replacing and a re-gas. The diagnostic tests said so....Hmmmmm. Over £1400!!!!!. I put the job on several internet car repair sites including ClickMechanic and a site recommended by the RAC. It seemed the most professional and simplest to use. I got some estimates. Some where just too low, one or two way over the top and a small handful that were worth investigating. Kyriacos had very good reviews and a good and what I considered a fair price as I'd done my research on line as to how long and what had to be done to change an A/C compressor. So I got a phone call from the garage a day later saying that the compressor was fine but just some gaskets needed replacing....I was really pleased that they had bothered to check thoroughly before dismantling and fitting a new compressor. The repairs were made and the job came in cheaper than Kyriacos quoted on. When he dropped the car home he said....OK, cold air right?...Right. The original a/c compressor was working. So this proved that Lookers VW garage did diagnostics only which only said there was a problem so change everything ...£1400. So what is the point of a huge well equiped garage if they dont investigate the fundamentals before throwing the baby out with the bath water? Diagnostics... I spit in your face and I am going to take issue with VW about this really unprofessional mechanical episode. I fully intend to push this complaint to the end. In the meantime Kyriacos said any problems and we will come back FOC to sort it out. I very much doubt this will be necessary and the invoice I got was far less than the original estimate for changing the compressor. So there is honesty for you. Thank you ClickMechanic and Kyriacos for a great experience and watch out VW! Read more

Great service, booked in for a Wheel speed sensor and MOT, both sorted on the day.
Collection and delivery service takes the inconvenience out of driving to and from garage. All in all great giy and a great service

Very knowledgeable and gave some really good advice. Very happy with the service.

The guys were very knowledgeable and friendly, understood was the issue the vehicle had and repair it very fast