Very prompt. I would of gone with the quote for the additional work. However, after research I did not find the alternator price competitive. May be it was a really good one? But no brand or model number so I could not compare. Even then I found only one alternator with a higher price. Some info from Russell would of been helpful here and he missed his opertunity to persuade me face to face. Hence 4 stars for communication. Other than he was very good.

Russell and his mate were brilliant. Showed me exactly what the problem was, quoted me all prices and rates, and came when they said they would. Most importantly, the repair is great! Will definitely use again.

third time I have used Russell. completly happy with work done on brakes, service and follow up checks.

I have found Russel Bluck to be reliable and would use him again

Friendly helpful advice.

great phoned kept me informed about my car

no problems would have like the service reminder to be reset in the vehicle

I really couldn't be happier with both Russell's service and that of ClickMechanic. In terms of providing peace of mind before a potential sale, this is invaluable.
I've already given some feedback about the overall score x/100. That's the only slight oddity. Doesn't seem to reflect the actual scoring, and the chat with the mechanic afterwards is far far more important. That 'overall' score could be potentially a bit misleading. Esp when it isn't explained in the report

Great service

Excellent Job worked in the rain and was polite and courteous, not driven yet but I'm sure it will be fine. Thanks