my mechanic was very helpful done the job I am very pleased with the work he has done

Great communication and punctual. Very pleased with the work carried out on my car. Would definitely recommend and more than happy to use again.

Arrived on time fast and efficient pointed out a fault and did the extra for no cost top guy

Excellent and friendly. Pointed out to me that the brake pads didn’t need replacing and explained what had been causing the scraping noise.

Very good mechanic and nice guy to talk to kept me informed of all the work and was very good with his time. Highly recommended.

Was late due to traffic but I was informed that he would be late.

Will use again.

Thank you for asking for my feedback in regards to recent interaction with your company.

This is what I am shortly going to post but I wanted to let you know in case you had any comments or come back.

The 8-10am 2-hourtime window given for the work is not the time in which it will be done but the time during which the mechanic will turn up. It was my experience that he then took the car away at 9:30 and brought it back four hours later at 1:30.

The poor chap was coming from Seaham south of Sunderland to do a job in Cramlington which at 24 miles /42 minutes according to google maps is not really at all that local and so surprised me a great deal. This obviously cost me money in petrol. It would have been part of the reason for the time taken being so long.

Unlike a usual MOT when I would get a call off the mechanic halfway through suggesting work they could do to put it through its MOT it arrived without any work done or even any offer of this. I was told on delivery that it was dangerous to drive so that I should not drive it which was interesting especially as he had driven it all the way back from Seaham to report this!

I was then told that a repeat MOT had to be done within 10 days and that this would be free. When I called to ask about this the driver then said it would in fact cost £10 each way to recompense him for the journey with things like needing to go through the Tyne Tunnel.

So at £95 I feel this is a very expensive MOT indeed. In fact I declined to have the MOT done by the same organisation, ie so I just took the £75 hit.

The idea of a mobile flexible MOT service is a great one but the delivery of this in my case unfortunately has been disappointing, time-costly and expensive. Others may of course be much luckier than me with finding a much more local garage and therefore quicker turnaround on work with genuinely free repeat MOT. Read more

My mechanic was spot on. Knew exactly what he was doing and did the job quickly.

I found Dave, from Princess Street Garage, to be polite and very approachable, he explained that he has been working as an automotive mechanic, in excess of 25 years. The speedy, yet quality rapiers carried out to my vehicle indented the high level of skill and experience Dave has gained during his extensive time in the industry. I have no hesitation in recommending him and his organisation to future, potential customers.

Car was collected and returned for MOT and service, carried out as required and given advice on state of car. Friendly mechanic at both ends of process, very happy customer.

Needed my battery replacing and this was done quickly at home and the car has been great ever since. Mechanic was friendly and knowledgeable.