Wnm Autos , Lancashire | ClickMechanic

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(849 ratings)

  • 26 years professional experience

  • 2136 completed bookings

  • Active since March 2019

Qualifications

  • City & Guilds Level 3 Qualified

Wnm Autos , Lancashire | ClickMechanic

Mr W
After completing my apprenticeship I then worked at Ford dealership for 15 years. Now providing a mobile service ONLY. Started out by buying and selling non-running vehicles so no jobs are too big or too small.
I’m now offering a full
AIR CONDITIONING RE-GAS SERVICE MOBILE FROM THE VAN
Please ask me about it
Please note office hours are Monday till Friday 9am till 5pm
24h answerphone service out of hours
Michael
27th March 2020
Vauxhall Astra Brake discs and pads replacement - rear (both)
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Communication

Wayne was terrific arrived early and completed the job in thirty minutes. Will never visit a garage again

Paul
25th March 2020
Vauxhall Meriva Brake discs and pads replacement - rear (both)
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Communication

Wayne kept me constantly updated from me booking to the works being complete. I would definitely reckon him to my family and friends.

Paul
25th March 2020
Ford Focus Glow plugs replacement (all)
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Wayne came to fit full set of glow plugs. He was punctual, polite and knowledgeable. Just under an hour to fit.
First time I've used click mechanic and wondering why it took me so long. Brilliant.. Can't recommend enough. Thankyou wayne

Chris
23rd March 2020
Volvo V40 Brake discs and pads replacement - front (both)
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Communication

Wayne, arrived when he said he would. Got the job done quickly, no fuss .
Excellent service all round.

Carol
23rd March 2020
Citroen Berlingo Battery replacement (vehicles without stop/start system)
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Yes he was friendly, helpful and very aware of my self isolation. I am very happy and so glad I found this service.

Rey
19th March 2020
Volkswagen Tiguan Brake discs and pads replacement - rear (both)
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I would not go to garage anymore!!! I highly recommend Wayne, very friendly and knowledgeable to his craft. He completed the job for 30 minutes(both rear brake disk and pad replacement).

Martin
18th March 2020
Skoda Fabia Brake discs and pads replacement - front (both)
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Wayne was fantastic, friendly and just cracked on with the job, a brake pad and disc change. Weather was not good, he did not complain and just got on with it. He explained what he had done and the car is back on the road. Superb service, very efficient, cannot ask for more.

Rob
17th March 2020
Chevrolet Trax Brake discs and pads replacement - rear (both)
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Wayne was really friendly. Explained everything fully as he progressed, a real fount of knowledge. On removing the rear wheels he noticed that my rear tyres needed attention. I was gobsmacked at how bad they both were. Thank you Wayne.

Tim
13th March 2020
Ford B-Max Wing mirror glass replacement - passenger side
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Wayne was misleading. I asked him to fit a wing mirror, he fitted it, took payment and then after 10 minutes driving it fell off! I understand mistakes happen so I phoned Wayne for a refund where he became defensive and hostile and refused the refund saying “there was now way I would get a refund, he wasn’t going to waste his time and money giving me a refund and that click mechanic would back him all the way” - it was quite unpleasant to be honest.

I’m now having to go through a drawn out complaints procedure to try and get my money back because he still holds that he has done nothing wrong.
It’s cost me time and money and I still haven’t got my wing mirror sorted!

I now hold the view that he understood from the start that the work he was offering me was not sufficient for my needs and instead of advising me correctly, he took advantage of my lack of knowledge to avoid the inconvenience of an unproductive call out. Allowing him to make a quick £100. (£45 for the mirror £57 for labour!?)

This experience has been everything a non-car person dreads when having to deal with mechanics. I was taken advantage of and misled. I have no wing mirror yet have £102 on my bank statement going out to “Wayne Mitchell”.

I would recommend avoiding him at all costs.
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Reply from Mr:

Thanks for the cracking review Tim but let’s get things straight your mirror was severely vandalised you needed a complete mirror which you would not purchase!
You asked me to fit the glass anyway which I did
it was secure the mirror had no back on it and you wanted to do 50 mph down the motorway (Who in their right mind would do this ) and the wind took your mirror off this is nothing to do with the quality of my work

Leslie
12th March 2020
Volkswagen Polo Brake discs and pads replacement - front (both)
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He was very friendly and arrived early. Would use the service again and also recommend it to people.