Talk Torque Limited , Warwickshire | ClickMechanic

(457 ratings)
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17 years professional experience
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1320 completed bookings
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Active since January 2018
Qualifications
- Other Accreditation
Talk Torque Limited , Warwickshire | ClickMechanic
Imran K
5th December 2023
Vauxhall Vivaro Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Good job very helpful arrived on time and communication was on point thanks for the job will definitely recommend you to my friend and family
Reply from Imran:
Thank you for your feedback Mamadou, hope to be of assistance to you again in the future.
Imran
21st November 2023
Nissan Juke MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Excellent service. Very quick and efficient. Friendly and helpful. Explained when they would be in touch etc
Reply from Imran:
Thank you for your feedback Julie.
It is very much appreciated!
All the best,
Imran
7th November 2023
Ford Ka MOT with collection & delivery
Full Service
Exhaust System repairs
Overall
Quality
Punctuality
Communication
Imran was excellent. Polite, punctual, and knowledgeable. He did a great job on my car.
Reply from Imran:
Thank you for your feedback Philip.
I look forward to being of assistance to you again in the future.
Kind regards,
Imran
4th November 2023
Nissan Juke MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Really happy thank you, second time using this mechanic and can happily 100% recommend.
Reply from Imran:
Thank you for your much valued feedback Stacie, it's greatly appreciated.
Imran
14th October 2023
Fiat Qubo MOT with collection & delivery
Overall
Quality
Punctuality
Communication
All good. Punctuality good. Communication excellent. Very good all round service. Absolutely wonderful. The best service I have ever had. So far?
Reply from Imran:
Thank you for your feedback Tim, it was a pleasure.
Kind regards,
Imran
5th October 2023
Smart fortwo MOT with collection & delivery
Overall
Quality
Punctuality
Communication
I was really impressed with how Imran contacted me to keep me up to date before and during the MOT
Reply from Imran:
Many thanks for the feedback Natalie, hope to be of assistance to you again in the future.
Imran
19th September 2023
Ford Focus Interim Service
MOT with collection & delivery
Any Roll Bar Drop Link
Overall
Quality
Punctuality
Communication
Imran was polite and friendly, was happy with the work, and defently recommend
Reply from Imran:
Thank your for the feedback Lee, it was a pleasure to have been of assistance to you.
Kind regards,
Imran
31st August 2023
Nissan Micra Basic Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Imran was very punctual and responsive throughout the service. Would have appreciated little more detailed debrief of the inspection.
Reply from Imran:
Thank you for your feedback Harin, it's very much appreciated, even though it is grossly unfair!
First of all, you booked the Inspection for a totally different car and only brought it up with me when I asked you about it.
Yet here, you rate me poorly for my communication......
In regards to the other concerns you've highlighted as per the "debrief and additional photos" you wanted me to provide:
We had a 15 minute conversation once you had received the Report and gone through it.
In that conversation, you stated you've received the Report.
I then went through all of the key points with you, 3 times, the debrief could not have been any more thorough.
The reason it was lacking in "more detail" was because the BASIC Inspection only covers a BASIC amount of components.
You kept questioning me on if the car will last, yet the Inspection you booked only covers checks of 25% of the vehicles components; how can anyone answer that question???
Regards the "lack of photos and making more rigorous checks"; you booked and paid for a BASIC Inspection but wanted me to spend an additional hour on site and carry out a PREMIUM Inspection, THAT SIMPLY CAN NOT HAPPEN.
I advised you to go for the better Inspection several times but you did not commit to the change.
In future, I suggest you pay for the correct procedure and avoid disappointment.
Kind regards,
Imran
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12th August 2023
Volvo V70 MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Very happy told things to look out for in future done what was asked and even photographed the work being done
Reply from Imran:
Thank you for your feedback Anthony.
Kind regards,
Imran
19th July 2023
BMW Z4 Coil spring (road spring) replacement - rear (both)
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Imran was excellent and did a lovely job of my repairs. Would definitely use him again and I will.
Reply from Imran:
Many thanks for the feedback Alex, it's greatly appreciated.
Kind regards,
Imran
Car Surgeon™ is an auto repair facility dedicated to quality service and maintenance of general, high-end and performance vehicles at an affordable price.
Many mainland European motoring enthusiasts take advantage of our efficient, friendly and economically viable service, as we specialise in a wide range of Mechanical Solutions.
Amongst our clientele base, we have continually maintained a high level working relationship with Independent WRC Group N Teams based in Hungary, Sweden and Austria, who rely heavily on our technical expertise as well as after sales service.
Based in Central Birmingham (less than 5 minutes away from The Bullring Shopping Centre), we offer a wide range of services ranging from a simple Annual Service Interval / MOT Test Inspection to DPF Solutions, from complex Diagnostics & Coding procedures, to full Engine Rebuilds (stock or race specification fully Forged / Billet Internals).
Basically, we have it all covered!
We offer both garage based work with a free* collection / delivery service as well as a mobile service, so wherever you are, we can help you out and to put your mind at ease, all of our Technicians are fully qualified and Insured.
*subject to Terms & Conditions. Read more