Queensway Autos Repairs Ltd , London | ClickMechanic
(1006 ratings)
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30 years professional experience
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4479 completed bookings
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Active since December 2017
Qualifications
- Other Qualification
- Other Accreditation
Queensway Autos Repairs Ltd , London | ClickMechanic
Omer H
26th June 2019
BMW 5 Series Crank pulley and belt
Overall
Quality
Punctuality
Communication
The car was picked up and dropped on time.
The crank pulley is running smooth No more squeaking noise..👍
24th June 2019
Peugeot Expert MOT with collection & delivery
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Punctuality
Communication
The mechanic was very friendly. The van was done with the MOT on the same day, as he promised. Smooth service as expected. Many thanks
23rd June 2019
Honda Jazz
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Punctuality
Communication
I would not use ClickMechanic again or recommend them as I had a terrible experience and lost money without even getting my car fixed. My car was taken away to a garage which was unknown to me and far away, as they said they could not repair it outside my home. After taking the car, the garage was asking me to pay much more money than I had been quoted when booking the work, even though I phoned ClickMechanic before booking to confirm the price. I refused to have the work carried out at a much higher cost and asked to have my vehicle returned. I then had to pay £80 to have the car returned by
a recovery vehicle.
Reply from Omer:
Hi and thank you for your review. The reason the price was increased was due to the repair Only a catalyst was asked to be fitted and the ClickMechanic teem did give you an accurate price. Unfortunately when the vehicle was inspected both the 02 sensors and the centre exhorts box was needed as it was stolen along side the cat
Hence the price increase we did explain this to you we are sorry if there has been a misunderstanding. Regards. Queensway
23rd June 2019
Volkswagen Transporter Car Won't Start Inspection
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Communication
Turned up early, very good contact/communication, knowledgeable and professional fixed the issue.
22nd June 2019
Mercedes-Benz SLK Coil spring (road spring) replacement - rear
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Communication
All good, just a suspension spring change. I've since done about 300miles, no issues. Thanks Queensway.
21st June 2019
Skoda Octavia Rear wiper motor replacement
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Communication
Were 3 hours late, put did ring in good time to explain. had to take car away said that there were 3 possible motors for my Car Skoda say only one.
19th June 2019
Land Rover Range Rover Evoque Timing belt/chain replacement
Timing belt and Water pump replacement
Overall
Quality
Punctuality
Communication
Was excellent service
Friendly team
Job done on time
Was happy with
Thanks guys
17th June 2019
Jaguar X-TYPE Brake pads replacement - front (all)
Headlamp bulb replacement - one
Overall
Quality
Punctuality
Communication
Joseph was quite friendly and everything completed to schedule. Work carried out as expected without any hassle.
17th June 2019
Land Rover Range Rover Sport Steering geometry check & adjust - complete vehicle inc. ride height calibration
Exhaust gas recirculation (EGR) valve replacement - RH
Exhaust gas recirculation (EGR) valve replacement - LH
Major Service
Overall
Quality
Punctuality
Communication
No, he was not friendly
No, I am not happy with the work carried out - no work was carried out apart from possibly replacing both "EG Valves" for which I was charged £560.00.
I asked Omer for the invoice specifically regarding the "EGR Valves" to show:
1. Full part number(s)
2. Make/Model
3. Part description
4. Unit Price
He refused and passed "the buck" onto ClickMechanic
The other 3 tasks were definitely not completed and I have the invoices/receipts from an independent RR specialist who carried out the work to prove this - I will send these today.
Other tasks: Major Service; Height calibration test; 4 Wheel Alignment.
16th June 2019
Vauxhall Astra Battery replacement (vehicles without start/stop system)
Brake discs and pads replacement - front (both)
MOT with collection & delivery
SPARK PLUGS REAR PADS
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Quality
Punctuality
Communication
Excellent service and communication from Queensway. Would definitely recommend!
Our team are all well-equipped with the right knowledge and experience to provide high class repairs on any make or model of car, van and 4×4. We provide a personal garage service for our customers, welcoming everyone with a friendly face and remaining professional whilst we deal with your car repairs. Our team know cars inside out and have worked in the auto industry on any make and model of vehicle, so whatever the problems you’re facing with your car, we’ll be able to help.
Whether you can make it to the garage or not is not an issue as we can also provide you with a free collection/delivery service if required. Read more