Queensway Autos Repairs Ltd , London | ClickMechanic
(1009 ratings)
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30 years professional experience
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4501 completed bookings
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Active since December 2017
Qualifications
- Other Qualification
- Other Accreditation
Queensway Autos Repairs Ltd , London | ClickMechanic
Omer H
13th October 2019
Volkswagen Passat MOT with collection & delivery
Overall
Quality
Punctuality
Communication
very friendly and punctual - arrived on time as i had specified a certain time due to my busy schedule.
Had completed MOT and returned my vehicle back to me within 1 hour and 30 minutes. very fast service.
12th October 2019
Hyundai Getz Clutch replacement
Overall
Quality
Punctuality
Communication
Very happy with the work, my car was picked up on Tuesday and by Thursday received a call to say my car was ready. I was able to pick up my car on Friday morning.
12th October 2019
Vauxhall Corsa Cylinder head gasket replacement
Overall
Quality
Punctuality
Communication
This is the third time that I have used them and they have been very good, I would not hesitate to use them for any further work needed in the future. Excellent service. Thanks.
12th October 2019
Skoda Octavia EGR valve replacement
Overall
Quality
Punctuality
Communication
Kept me updated on what was going on. Good honest friendly service. Very flexible pick up and drop off times
4th October 2019
Audi Q3 Glow plugs replacement (all)
Overall
Quality
Punctuality
Communication
Great communication
Problem seems to have been solved, EML has now gone and Glow Plugs Replaced.
Very friendly and very punctual.
19th September 2019
Saab 9-3 Diagnostic Inspection
Steering rack oil
M O T
Overall
Quality
Punctuality
Communication
Changed my steering rack, but my wheel alignment is wrong. If I want to drive straight I must keep the steering wheel slightly turned to the right. When I turn hard in corners my tyres make all kind of noises like drifting 😠. I will take it to another mechanic that I actually know
18th September 2019
Kia Rio Clutch replacement
Overall
Quality
Punctuality
Communication
The mechanic was friendly over the phone. The clutch is great. Running how it should be. Click mechanic stated the work takes 2-3 hours but i had to wait all day to get my car back . They said the clutch didnt get delivered to them before my specified fitting time
to do the work , so poor work by their suppliers . I had to call a few times to chase it up. But now its all good
Reply from Omer:
Hi thank you for the review. And we can only apologise for the delay. Unfortunately the part was delayed to arrive. As we explained Please do expect our apology. We asked the parts supplier why it was delayed and we was told it was due to a late delivery. Thank you. And regards
15th September 2019
Alfa Romeo MiTo MOT with collection & delivery
Steering column replacement
Overall
Quality
Punctuality
Communication
Stewart the mechanic at ClickMechanic was friendly. However I don't think he communicated the issue with my car with the appointed garage properly.
I was told that the car will be repaired at my address within 2 hours. I ended up taking the car to the garage myself which was quite a distant away.
The mechanic Omer at Queensway Garage (the appointed garage by ClickMechanics) was good and professional. He tried his best to sort the problem and it took a week before I could have the car back. I still have to take the car there for final adjustments and reprogramming.....
13th September 2019
Suzuki Swift MOT with collection & delivery
Front discs and pads
Overall
Quality
Punctuality
Communication
Really good customer service.
Love the work they done on my car feels much more safer to drive.
12th September 2019
Kia Carens MOT with collection & delivery
Full Service
Pads rear
Overall
Quality
Punctuality
Communication
Really good. Have used them in the past and will continue to use them in the future.
Our team are all well-equipped with the right knowledge and experience to provide high class repairs on any make or model of car, van and 4×4. We provide a personal garage service for our customers, welcoming everyone with a friendly face and remaining professional whilst we deal with your car repairs. Our team know cars inside out and have worked in the auto industry on any make and model of vehicle, so whatever the problems you’re facing with your car, we’ll be able to help.
Whether you can make it to the garage or not is not an issue as we can also provide you with a free collection/delivery service if required. Read more