Accura Vehicle Solutions , Essex | ClickMechanic

Book Matthew

(104 ratings)

  • 14 years professional experience

  • 260 completed bookings

  • Active since December 2017

Qualifications

  • NVQ Level 3 Qualified
  • ATA Level 2 Accredited

Accura Vehicle Solutions , Essex | ClickMechanic

Matthew H
I began my career with a Renault main dealer in 2003 where I completed my 3 year advanced modern apprenticeship earning an NVQ level 3 in Automotive maintenance and repair and then worked as a qualified technician with the business for 1 year.

I then moved on to work with a Honda main dealer for a year as a Technician and here gained my ATA service technician accreditation status before moving into the breakdown assistance & roadside recovery sector with the RAC for 4 years working as a roadside technician.

This position gave me alot of experience as it held a great deal of responsibility, independence and customer service - working alone every day and operating from my patrol vehicle, supported via a control centre but under my own initiative, covering an approximate 50 mile radius.
Here I gained many attributes from customer facing skillls with all sorts of people in all sorts of moods and situations at their homes, work place, out and about or road side to actioning inventive and resourceful roadside repairs to allow people to continue their journey. This role also included recovery of people and their vehicles in all types of different and hazardous environments while remaining calm and keeping them safe as well as live time situation fault finding and diagnosis skills as you need to try and find and fix faults quickly in those situations where people are stranded or on the way to something somewhere, especially when you have a stranded family roadside on their way to the airport ;)

Following on from the RAC, I worked with Kwik-Fit as a mobile and static master technician for 2 years and gained my ATA diagnostic technician accreditation status.

In this role I was consulting customers with regards to their vehicle issues, diagnosing the fault, pricing the job, sourcing the parts and then fixing the car. This role was as close to working for yourself as possible while working for a company and was left and trusted to my own devices to serve customers in the best way possible delivering the best customer service possible. I worked on all makes and models here and gained a tremendous amount of experience in vehicle fault finding and repair as well as customer service.

I subsequently moved to Jaguar/Land Rover main dealership working as Technician for 2.5 years before completing my employment here in November 2018. I engaged in alot of training while in this position in everything from Suspension/Chassis systems, Electrics and fault finding, Diagnostic machines and even Electric and hybird vehicles. Working at JLR, I worked on only high end prestige vehicles and dealt with customers who expected very high standards of customer service as well as highly skilled technicians to resolve the complex issues they experienced with these super technical and advanced vehicles. Driving these machines was a high light of the job. I ended my employment here to start my own business and work for myself in a full time capacity.

Although I initially began working for myself in a part time capacity in 2017 (at evenings/weekends outside of my day job to build a clientele)

As of November 2018 I began work full time for myself trading as Accura Vehicle Solutions and offer full workshop facilities as well as a mobile service, I also offer a free collection/delivery service for customers or a mobile mechanic service if preferred. All aspects of mechanical and electrical diagnosis & repair are taken on with makes/models catered for at Accura.
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Lisa
30th July 2018
Fiat Grande Punto Timing belt/chain replacement
Additional labour to replace water pump & drain/re fill & bleed cooling system - check for leaks - all ok
Replaced timing belt kit, water pump, auxiliary belt and replaced coolant/antifreeze. Bled cooling system & tested for leaks, checked engine operation - all ok
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Matt was fantastic, he arrived between the hours stated and carried out a great job on the car. I would highly recommend him to anyone and will be keeping his number for future works. Thanks so much Matt.

William
27th July 2018
Peugeot 206 Brake discs and pads replacement - front (both)
Timing belt/chain replacement
Brake discs and pads replacement - rear (both)
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Matthew was a good mechanic. He diagnosed what’s wrong with my car. Explained it all thoroughly and helped me sort it. Thank you for your help.

Veronica
27th July 2018
Volkswagen Bora Brake hose replacement - rear (one)
Ball joint replacement - front (lower)
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Work was done as requested from mot. He also done another part what was worn

Alex
17th July 2018
Renault Trafic Starter motor replacement
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I would willingly recommend Matthew i found him to be first class he undertook the work and went above and beyond just the repair

Tim
16th July 2018
MINI Mini Standard Pre-purchase Inspection
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Matthew was very helpful in keeping me informed and answered all of my questions.

Marie-Claire
30th June 2018
Nissan Note Electric window winder mechanism replacement - front door
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Matthew was courteous and polite, made a point of showing me what had gone wrong inside the car (my electric window pulley was mangled), and replaced the mechanism. He also lubricated all of my windows to safeguard them from the same problem. Very happy with the job and pleased I took the risk booking online not really knowing what to expect. Having someone come to me was also very convenient and saved me a lot of hassle. Thank you!

Carl
9th May 2018
Ford Transit Diagnostic Inspection
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Top mechanic, nice clear advice. Did exactly whatcwas needed. Will definitely ask for Matthew again.

Alta
12th April 2018
Hyundai i10 Oil sump pan replacement
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I was very happy with Matthew's work and honesty. I will make use of Click Mechanic again should i need any work to be carried out ob my car.

James
25th March 2018
Nissan Note Labour to remove alternator belt, alternator (including strip engine mountings, brackets and charge/boost hoses), repair broken wiring & replace connector plug (solder and heat shrink insulate) & refit parts and test system is charging and test battery
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Matthew was excellent at re-evaluating the initial diagnosis of the fault and provided a detailed description of the actual root cause and subsequent fix.

Amy
25th March 2018
Citroen C1 Auxiliary drive belt replacement
Replace water pump including drain and refill cooling system with coolant/antifreeze
Overall
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Communication

Matt was great, he identified some further issues with my car and came back a few days later with the parts to fix it. Good communication and quick work. Thank you!