Accura Vehicle Solutions , Essex | ClickMechanic

Book Matthew

(95 ratings)

  • 14 years professional experience

  • 218 completed bookings

  • Active since December 2017

Qualifications

  • NVQ Level 3 Qualified
  • ATA Level 2 Accredited

Accura Vehicle Solutions , Essex | ClickMechanic

Matthew H
I began my career with a Renault main dealer in 2003 where I completed my 3 year advanced modern apprenticeship earning an NVQ level 3 in Automotive maintenance and repair and then worked as a qualified technician with the business for 1 year.

I then moved on to work with a Honda main dealer for a year as a Technician and here gained my ATA service technician accreditation status before moving into the breakdown assistance & roadside recovery sector with the RAC for 4 years working as a roadside technician.

This position gave me alot of experience as it held a great deal of responsibility, independence and customer service - working alone every day and operating from my patrol vehicle, supported via a control centre but under my own initiative, covering an approximate 50 mile radius.
Here I gained many attributes from customer facing skillls with all sorts of people in all sorts of moods and situations at their homes, work place, out and about or road side to actioning inventive and resourceful roadside repairs to allow people to continue their journey. This role also included recovery of people and their vehicles in all types of different and hazardous environments while remaining calm and keeping them safe as well as live time situation fault finding and diagnosis skills as you need to try and find and fix faults quickly in those situations where people are stranded or on the way to something somewhere, especially when you have a stranded family roadside on their way to the airport ;)

Following on from the RAC, I worked with Kwik-Fit as a mobile and static master technician for 2 years and gained my ATA diagnostic technician accreditation status.

In this role I was consulting customers with regards to their vehicle issues, diagnosing the fault, pricing the job, sourcing the parts and then fixing the car. This role was as close to working for yourself as possible while working for a company and was left and trusted to my own devices to serve customers in the best way possible delivering the best customer service possible. I worked on all makes and models here and gained a tremendous amount of experience in vehicle fault finding and repair as well as customer service.

I subsequently moved to Jaguar/Land Rover main dealership working as Technician for 2.5 years before completing my employment here in November 2018. I engaged in alot of training while in this position in everything from Suspension/Chassis systems, Electrics and fault finding, Diagnostic machines and even Electric and hybird vehicles. Working at JLR, I worked on only high end prestige vehicles and dealt with customers who expected very high standards of customer service as well as highly skilled technicians to resolve the complex issues they experienced with these super technical and advanced vehicles. Driving these machines was a high light of the job. I ended my employment here to start my own business and work for myself in a full time capacity.

Although I initially began working for myself in a part time capacity in 2017 (at evenings/weekends outside of my day job to build a clientele)

As of November 2018 I began work full time for myself trading as Accura Vehicle Solutions and offer full workshop facilities as well as a mobile service, I also offer a free collection/delivery service for customers or a mobile mechanic service if preferred. All aspects of mechanical and electrical diagnosis & repair are taken on with makes/models catered for at Accura.
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James
22nd October 2020
Vauxhall Tigra Plug-in Diagnostic Inspection
See fault description below
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Absolute quality very happy. Matthew done a fantastic job very knowledgable and friendly

Sarah
13th October 2020
Ford S-MAX Radiator hose replacement - bottom
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Matthew was great very friendly and very thorough very please with the work he done

John
31st August 2020
Volkswagen Golf Diagnostic Inspection
Labour for replacement of crankshaft oil seal, alternator belt and cleaning of engine/engine bay of oil residue and belt debris - timed and locked engine to remove crank shaft pulley and refit for access for replacement. Checked and topped up engine oil.
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Matthew was great, very friendly and excellent work. Will definitely use again.

Michal
27th August 2020
Honda Civic Diagnostic Inspection
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Matt was very knowledgeable and I am very happy with his advice and work he carried out.

John
30th July 2020
Vauxhall Zafira Alternator replacement
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Very happy it did take longer then expected due to the oil leak not sure I should have had to
Pay for the replacement oil as it was your mistake however you got my car on the rd and I was happy with price we will be happy to use u again

Keith
19th July 2020
Volvo V50 Alternator replacement
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Matt did an amazing job on the side of the road the car was totally dead so not possible to get to a garage so being able to have the Mechanic to come to you is an amazing idea . really quick and a very good standard of work highly recomend .

Angela
17th July 2020
Ford Fiesta Battery replacement (vehicles without stop/start system)
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Mathew was outstanding and I'm more than happy with the work he carried out.

Peter
17th July 2020
Chevrolet Orlando Plug-in Diagnostic Inspection
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Matthew was very polite to us and explained what could be the problem and yes we were very happy with his work

Wendy
9th July 2020
Renault Scenic Electric window winder mechanism replacement - front (passenger side)
Electric window winder mechanism replacement - rear (driver side)
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Matt was 1st class. Knew what he was talking about!! Very polite and friendly. Would definitely use him again and recommend him to others. Very pleased!!

Simon
9th July 2020
Alfa Romeo Brera Injector replacement (cylinder 5)
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He is the best Mechanic I’ve so far Old school and genuine person I would recommend him to anybody top man