Castle Cars , West Wales and the Valleys | ClickMechanic

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(90 ratings)

  • 23 years professional experience

  • 202 completed bookings

  • Active since August 2014

Qualifications

  • Other Qualification

Castle Cars , West Wales and the Valleys | ClickMechanic

Paul P
I started off my career at Ford in Bridgend where I spent 3 years immediately after school. I then went on to work and help run an independent garage that my cousin had opened where I stayed for 10 years. I then moved to Cardiff and worked for an small independent as well as Phil Sullivan, executive MOT's. In 2013 I decided to open up with a friend as a mobile business. Starting out by my self was most definitely the best thing I ever done and I love every minute of it.
Keith
13th December 2015
Citroen C3 I/II/First/Classic Camshaft drive belt and Water pump replacement
Overall
Quality
Punctuality
Communication

Excellent service throughout

Stewart
20th November 2015
Volkswagen Golf V Camshaft drive belt and Water pump replacement
Overall
Quality
Punctuality
Communication

Good service. Cheaper than garage

Nick
18th November 2015
Hyundai ix35 ABS Warning Light Inspection
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Quality
Punctuality
Communication

Great job! Honest,and got the job done.

Morgan
12th November 2015
Land Rover Discovery II Crankshaft position (engine speed) sensor replacement. Unable to do job without a ramp
Overall
Quality
Punctuality
Communication

Paul was very polite and did his uttmost to help with the problem that I had with my car.

Saireddy
7th November 2015
Chevrolet Kalos Battery replacement
Overall
Quality
Punctuality
Communication

Mechanic : Paul

I had to replace my battery and I got a quote online on click mechanic website. Since I had urgency I provided notes on the quote that whether I could get the mechanic same day. ( This is positive as it is quick and prompt)

Click mechanic team arranged a mechanic on the same day and mechanic arrived on time as said. (this is positive as it is on time)

The battery bought was not fitting to my vehicle and the mechanic tied it with some self fixing wires and suggested it passes MOT. ( The quality is poor here my previous battery was fitted with nuts and strong holder )

After sales support from Mechanic and Click mechanic team is worst.

I had to get my receipt for the battery which neither mechanic nor click mechanic team handed over to me. I raised a case in resolution centre first time for which mechanic replied that he is posting a Receipt which I never received and later he said he drops a receipt at my door next day but he never dropped then I contacted Click mechanic team who suggested Mr Paul to scan and attach receipt. Mr Paul wrote Battery name and warranty time on piece of paper and scanned and attached to my case which is highly unacceptable behaviour I noticed first time.
Then Immediately I called click mechanic customer team to ask what kind of receipt was that, for that click mechanic customer representative suggested that it is enough and suggested that I do not need to have receipt.
If Paul has bought the battery why can not he provide a copy of receipt to customer after all customer has paid for the battery.

It is worst after sales from click mechanic customer services and mechanic. I never ever suggest any one to book through web site.
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Grace
28th October 2015
Fiat 500/500C 13000 Miles Service
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Quality
Punctuality
Communication

arrived on time, friendly and completed the service quickly. Excellent would recommend.

Adrian
16th October 2015
Skoda Octavia II Diagnostic Inspection
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Quality
Punctuality
Communication

very positive

Peter
14th October 2015
Volkswagen Touran Pre-purchase Inspection
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Quality
Punctuality
Communication

Booked a pre purchase car inspection, efficient and simple process.

David
14th October 2015
Vauxhall/Opel Astra-H Valve stem oil seals (all) replacement
Overall
Quality
Punctuality
Communication

Paul was polite, friendly and professional and did a good job considering the difficulty of the job in a mobile environment (pretty much a top end engine rebuild). I'm very pleased and impressed with the service from both Paul himself and how quick and convenient the Click Mechanic service was.

Nicholas
14th October 2015
Ford Focus Diagnostic Inspection
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Quality
Punctuality
Communication

Stated he'd fixed a non-functioning indicator by earthing it to the car body work. Wire was wrapped around a black-oxide screw (non-conducting) holding a plastic bumper in place and got lucky that it had started working again.