Wellhams Mobile Mechanics Limited , Essex | ClickMechanic
(273 ratings)
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12 years professional experience
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915 completed bookings
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Active since April 2017
Qualifications
- NVQ Level 2 Qualified
Wellhams Mobile Mechanics Limited , Essex | ClickMechanic
Richard W
2nd April 2020
Peugeot 406 Auxiliary drive belt replacement
Overall
Quality
Punctuality
Communication
Work carried out efficiently and quickly. Clearly very knowledgeable. Polite and friendly service. I wish these guys were local to me, I’d give them all my work.
Reply from Richard:
Thank you for your review feel free to request us in future many thanks
2nd April 2020
Smart fortwo Brake pads replacement - front (all)
Interim Service
Overall
Quality
Punctuality
Communication
2nd time Richard has serviced the car, very pleased quick and efficant - thanks
27th March 2020
Volkswagen Golf Major Service
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Punctuality
Communication
Andrew was great. Friendly, efficient and talked me through everything he had done on my car and showed me the parts as well. Couldn’t be happier. The only down side was the fact that I had been told a mechanic would be with me at 7:30am but didn’t arrive until 9:30 as he had to queue at Europarts who had issued the wrong parts and were conducting 1 in, 1 out due to COVID-19
25th March 2020
Subaru Impreza Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Ronnie (Richards mechanic) was friendly, eager to please and had good knowledge of the Impreza being inspected. Shame about the confusion over the delivery address but all good other than that.
16th March 2020
Volvo C30 MOT with collection & delivery
Full Service
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Quality
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Communication
I scheduled an MOT and a full service but received no receipt so I am not even sure if the service was done. Can you look into this please? A copy of the receipt can be emailed to me.
Thanks,
Chris
Reply from Richard:
Hi you should receive a receipt from click mechanic via email please check them many thanks
16th March 2020
BMW 1 Series Major Service
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Quality
Punctuality
Communication
Richard was very good , on time and very friendly mecanic....... he done good job to my car
11th March 2020
MINI Mini Brake pads replacement - rear (all)
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Quality
Punctuality
Communication
Arrived on time, nice guy and brake pads replaced ok. But he was unable to connect the diagnostic tool to reset the dashboard warnings so unfortunately the job was incomplete. He did explain this to me and there was very little that could be done about it, but the fact is the job wasn’t finished per the spec.
7th March 2020
Nissan Juke MOT with collection & delivery
Full Service
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Quality
Punctuality
Communication
Was very pleased with the work Ronnie did and he was punctual and very polite
1st March 2020
Nissan Micra Battery replacement (vehicles without stop/start system)
Fan belt replacement
Overall
Quality
Punctuality
Communication
The guys were late however they did keep me updated on their movements. However when they arrived they only fitted my battery and didn’t not have the complete work order to do my fan belt. He had to call to then order the fan belt and said he would be back today at 3pm to fit it. I have messaged and called and not heard anything back. They full payment had been taken for work that has not been done. I called and sent a message to Richard and have heard nothing back. I have now been sitting at home all afternoon waiting for someone to arrive and I have heard nothing back this is so disappointing
Staff should have full access to the worksheet so that they can come prepared for the job at hand it is a waste of time for both myself and then to have to wait for something that should have been done yesterday.
1st March 2020
Citroen DS3 Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Richard was somewhat aloof.
The guy he sent was excellent. Very happy with the work carried out.