D3 Motors , Scotland - North East | ClickMechanic
(122 ratings)
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23 years professional experience
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395 completed bookings
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Active since August 2016
Qualifications
- NVQ Level 1 Qualified
D3 Motors , Scotland - North East | ClickMechanic
Dougie D
23rd June 2020
Vauxhall Corsa Major Service
Overall
Quality
Punctuality
Communication
As always Dougie went the extra mile and did a great job. My next booking will be with him again, no doubt
20th March 2020
Citroen C4 Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication
Dougie went above and beyond for me. He had a lot to fit in and knew that I was on a tight time scale to get to my night shift. He was with me asap and worked quickly and efficiently. Nice bloke, solid work
8th December 2019
Peugeot 207 SW Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Dougie was great - very reliable, phoned us straight after and sent the review after he'd done the car inspection.
26th October 2019
Skoda Fabia Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Dougie, phoned to see if he could start work on the brakes earlier than scheduled, earlier the better for me so no problem there. Unfortunately his supplier had set him the incorrect brake pads for the front wheels but was able to have them changed the following morning, these things happen and was through no fault of Dougie. Will happily use again.
2nd October 2019
Santana PS10 Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Dougie called me straight after the inspection with a detailed report on the car, covering all the good bits, the things that would need sorting soon and what might need watched. Cheers
15th September 2019
Alfa Romeo MiTo Full Service
MOT with collection & delivery
Brake discs and pads replacement - rear (both)
Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Dougie seemed like a nice enough guy and the standard of the work done was, as far as I can tell, good. The 1 star for communication is because not only did he not phone me with any information about the progress of my car at all, he also failed to phone me when he said he would. I kept having to chase him up to find out where my car was. In addition to this the work, which is pretty standard, took him from Friday to Monday (last year another garage did more work in 1 day) to complete. I can't figure out why it would have taken that long and it meant I was without my car for work on Monday morning. Finally, I noticed that between the car failing it's MOT and passing, it had been driven 64 miles (no, that's not a typo, 64 miles). There can surely be no justification for that, everyone I've spoken to says 10 miles would have been more than enough. Read more
6th August 2019
SEAT Leon Battery replacement (vehicles without start/stop system)
Overall
Quality
Punctuality
Communication
Mechanic did the job required professionally however punctuality was not very good
2nd August 2019
Volkswagen Golf Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Dave arrived a little late due to over-run on previous job but had called me to let me know. Worked on to darkness to get job completed. Top man, good job.
2nd June 2019
Mitsubishi Colt Basic Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Dougie found a failure in the gear lever. He said it was not a major problem, a centring issue and my brain just had to get used to drive it. But actually the problem was big, the gear lever worked too hard. Finally there was a problem with the gear selector. It had to be changed.
14th May 2019
Ford Ka Coil spring (road spring) replacement - front (both)
Overall
Quality
Punctuality
Communication
William was very friendly and knowledgeable. I would definitely recommend click mechanic