Platinum Diagnostics , Warwickshire | ClickMechanic
(131 ratings)
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20 years professional experience
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362 completed bookings
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Active since September 2024
Qualifications
- NVQ Level 3 Qualified
Platinum Diagnostics , Warwickshire | ClickMechanic
Marcel C
3rd January 2026
Vauxhall Insignia Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Experienced mechanics, very friendly and helpful, won’t go to any more garages now. Well please thank you. A ⭐
Reply from Marcel:
Thanks for your review and kind words Hannah, it makes all this worth while having such lovely feedback.
Was lovely to meet you and help you out with your DPF issue.
Kindest regards
Platinum
3rd January 2026
Vauxhall Movano Premium Pre-purchase Inspection
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Quality
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Communication
Marcel and Allen were brilliant they did a full inspection on the vehicle and highlighted all minor issues and any major issues with the vehicle which gave us peace of mind before buying the van.
Reply from Marcel:
Hey Jassi, thanks for your feedback.
With our in depth, time served automotive knowledge, We go above and beyond to give you our honest professional opinion on the vehicle so you purchase in confidence.
Hope your new business venture goes well.
Was great to meet you.
Regards
Platinum
2nd January 2026
Vauxhall Corsa Brake discs and pads replacement - front (both)
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Quality
Punctuality
Communication
100% recommend, quick and professional job. Very happy with work carried out.
Reply from Marcel:
Thanks for the great feedback Tom.
Customer satisfaction is our main objective.
Was a pleasure to meet you and help you with your automotive issues.
Kind regards
Platinum
2nd January 2026
Ford Mondeo Diesel particulate filter (DPF) chemical clean and regeneration
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Quality
Punctuality
Communication
Marcel and his colleague were excellent today, communication was excellent, sorted the dpf & regen out in no time, would recommend, thanks again guys 👍
Reply from Marcel:
Thanks for the kind review Gary.
We are pleased that you have no more DPF issues.
Was great to meet you.
Kind regards
Platinum
2nd January 2026
Mazda MX-5 Brake pads replacement - rear (all)
Diagnostic Inspection
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Quality
Punctuality
Communication
Did a great job and explained everything as they went along with the repairs. Would 100% use them again if I need anymore work doing. Very happy with the service and price!
30th December 2025
MINI Mini Cooling and Heating Inspection
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Quality
Punctuality
Communication
Friendly and helpful. Confirmed diagnosis just needs to go to a dealer for repair.
Reply from Marcel:
Thanks for the kind words Steven.
Glad we could assist you with an accurate diagnosis of your issue.
Hoping you have had the problem sorted under your warranty now.
Kind regards
Platinum
30th December 2025
Audi A4 Avant Diagnostic Inspection
Interim Service
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Quality
Punctuality
Communication
Absolutely fantastic job, professional. And easy to talk to about the job.
22nd December 2025
Mercedes-Benz A-Class Brake pads replacement - front (all)
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Punctuality
Communication
Absolutely. They were polite, clearly knew what they were doing, and the work was completed to a high standard. The mechanic was friendly and seemed knowledgeable. Overall, I’m satisfied with the work
Reply from Marcel:
Thanks for the kind words Satheesh. ☺️
We pride ourselves on customer satisfaction so it’s great to know you were happy with our service today.
Regards
22nd December 2025
MINI Mini Premium Pre-purchase Inspection
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Quality
Punctuality
Communication
Very good and knowledgeable. Spotted a crack in the tyre which will hopefully save me £50 or so
Reply from Marcel:
Thanks for the great feedback Louis! ☺️
Here at platinum we aim to be as thorough as possible, with our attention to detail being key, therefore giving customers full peace of mind, and confidence in their new vehicle purchases.
Good luck with the new car and glad we could be of assistance.
Kind regards.
Platinum.
19th December 2025
Mazda Mazda3 Premium Pre-purchase Inspection
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Quality
Punctuality
Communication
Really impressed with the guys was kind enough to change the date to as I accidentally booked the wrong date , turned up did there job efficiently, explained what needs to be changed .
Reply from Marcel:
Thanks for your lovely feedback Courtney.
It was a pleasure to help you with your new vehicle purchase.
Happy motoring. 🚗
Kind regards
The Platinum Team
With over 20 years served in the motor trade, service, diagnostic, mot, fault finding, etc on a wide rage of cars and commercial vehicles, we thrive on making your automotive issues as simple and stress free as possible.
Our dealer level diagnostic tools make light work of fault finding, we have 15+ years MOT experience, Advanced level 3 NVQ, Air conditioning gas trained, manual handling, health and safety training, COSHH training, et etc.
We pride ourselves on polite, prompt and honest customer service, giving you an easy hassle free visit to help however we can, wherever you are, to make sure you stay safe and happy on the road.