Platinum Diagnostics , Warwickshire | ClickMechanic
(224 ratings)
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20 years professional experience
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615 completed bookings
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Active since September 2024
Qualifications
- NVQ Level 3 Qualified
Platinum Diagnostics , Warwickshire | ClickMechanic
Marcel C
7th September 2026
Citroen Berlingo Diesel particulate filter (DPF) chemical clean and regeneration
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Communication
Marcel was excellent, explained everything and recommended next steps to complete the repair to the dpf
4th September 2026
Citroen Dispatch Premium Pre-purchase Inspection
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Really great, even contacted me by phone after completing the report to discuss it and advise on next steps of my vehicle purchase.
20th August 2026
Mercedes-Benz B-Class Diesel particulate filter (DPF) chemical clean and regeneration
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Marcel did a great job on my car
Highly recommended very professional on time and very knowledgeable on what I was asking him
19th August 2026
Vauxhall Insignia Diesel particulate filter (DPF) chemical clean and regeneration
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Marcel and team where amazing showed me what they where doing and done so professionally they are great bunch of guys friendly and helpful explained everything to me and showed me what was coming out the car cars a lot smoother now thanks again guys
17th August 2026
Vauxhall Corsa Diesel particulate filter (DPF) chemical clean and regeneration
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Workmanship not satisfactory. Now issues are still unresolved after a very hefty bill for under an hours "work".
Reply from Marcel:
Hi Alexander,
Thank you for your feedback. To set the record straight regarding the time spent, I was on-site with your vehicle for well over an hour carrying out the full service procedure, during which you stood with me and witnessed the work firsthand.
As outlined in ClickMechanic’s terms and conditions, a chemical DPF clean is a maintenance treatment designed to help lower soot levels, not a guaranteed, definitive fix for underlying hardware or engine issues. As explained on the day and in our messages, the chemical treatment was added and soot levels dropped enough to clear the light. However, the forced regeneration failed due to pre-existing fault code P253F:00 (Engine Oil Life Exceeded), which is why I specifically advised you that an oil and filter change was urgently needed.
I fully carried out the service requested, but a chemical clean cannot resolve broader mechanical faults or oil degradation issues beyond the scope of the treatment. We wish you the best with your vehicle repairs.
Read more
13th August 2026
Land Rover Range Rover Sport Diesel particulate filter (DPF) chemical clean and regeneration
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I am happy with the work the service was excellent professional and polite.
11th August 2026
Nissan Juke Brake discs and pads replacement - front (both)
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Communication
Marcel was punctual, friendly, knowledgable and completed the work efficiently.
8th August 2026
Ford Focus Diesel particulate filter (DPF) chemical clean and regeneration
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Great mechanic Marcel was
Polite and Respectful
Just gutted my regeneration failed but still got charged thanks Click Mechanic
8th August 2026
Peugeot 208 Brake discs and pads replacement - front (both)
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Im happy with the work marcel did,he came on time finished really quickly
3rd August 2026
Peugeot 208 Diagnostic Inspection
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He identified a problem quickly, but couldn't do much more than that because it could be one of 3 things. I was told a quote would be sent through for work to be completed, but haven't received anything yet.
With over 20 years served in the motor trade, service, diagnostic, mot, fault finding, etc on a wide rage of cars and commercial vehicles, we thrive on making your automotive issues as simple and stress free as possible.
Our dealer level diagnostic tools make light work of fault finding, we have 15+ years MOT experience, Advanced level 3 NVQ, Air conditioning gas trained, manual handling, health and safety training, COSHH training, et etc.
We pride ourselves on polite, prompt and honest customer service, giving you an easy hassle free visit to help however we can, wherever you are, to make sure you stay safe and happy on the road.