MJ CAR SOLUTION LTD , Hampshire | ClickMechanic
(156 ratings)
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7 years professional experience
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476 completed bookings
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Active since February 2024
Qualifications
- ATA Level 4 Accredited
MJ CAR SOLUTION LTD , Hampshire | ClickMechanic
Mustafa J
15th May 2025
Nissan Qashqai Clutch replacement
Flywheel replacement
Overall
Quality
Punctuality
Communication
Really professional service, kept me informed throughout. Replaced clutch and fly wheel. Will definitely use again.
Reply from MJ CAR SOLUTION LTD:
Thank you for your kind feedback โ itโs truly appreciated. Iโm glad you were happy with the service and communication throughout the clutch and flywheel replacement.It means a lot to know you'd choose us again, and Iโll be here whenever you need assistance in the future. Thanks again for your trust and support!
14th May 2025
Ford Mondeo Timing belt replacement
Overall
Quality
Punctuality
Communication
Very happy with the service of MJ Solutions, picked the car up on time and returned when arranged on time both very friendly. The car seems ok but only just returned. Service book updated. excellent service
Reply from MJ CAR SOLUTION LTD:
Thank you so much for your kind words and for taking the time to share your experience. We're really pleased to hear that you were happy with the service and that everything went smoothly with the pickup and return.
It's great to know the car is running well so far, and if you have any questions or need anything further, please donโt hesitate to get in touch. Weโre always here to help.Thanks again for choosing MJ CAR SOLUTION LTD โ your support means a lot to us.
13th May 2025
Vauxhall Mokka Engine Warning Light Inspection
Interm service
MOT with collection and delivery
Timing removel and replace, Intake camshaft control valve replacement
Overall
Quality
Punctuality
Communication
Mustafah is an extremely professional polite, helpful, very knowledgeable mechanic.
We r very happy with his service & sorting out our electrical problem, & did an MOT, & interim service, our car was picked up, jobs done, car returned to us next dayโฆ. Excellent professional gentleman, thank u very much Mustafah.
Reply from MJ CAR SOLUTION LTD:
Thank you so much for your lovely feedback โ it truly means a lot to me. Iโm really glad I could help and that you were happy with the service, from sorting out the electrical issue to completing the MOT and interim service.
It was a pleasure taking care of your car, and Iโm grateful for your trust. Knowing that youโre satisfied with the experience makes my work all the more rewarding.
Please donโt hesitate to reach out anytime you need assistance in the future. Iโll be more than happy to help.
7th May 2025
Vauxhall Zafira Tourer MOT with collection & delivery
Full Service
Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
The work take a bit longer then I expected but at least properly done Thanks
Reply from MJ CAR SOLUTION LTD:
Thanks for taking the time to leave a review! Weโre glad to hear you were satisfied with the outcome, even if it took a little longer than expected. We always strive to balance speed with the quality and care your vehicle deserves. Looking forward to helping you again in the future!
2nd May 2025
Ford Ka Clutch replacement
Rear stop lamp and clutch Fork reapir
Overall
Quality
Punctuality
Communication
We needed it done urgently and they managed to do it. There was a broken part that was not available and they were able to repair the part .very good communication. Kept us informed. Very happy.
Reply from MJ CAR SOLUTION LTD:
Thank you for taking the time to leave a review. I'm glad to hear that you were pleased with our service! Your feedback is important to us and will help us improve our services.
24th April 2025
Citroen C4 Timing belt replacement
Overall
Quality
Punctuality
Communication
All very good. Very polite, kept me informed by phone calls, car running great. Thanks.
Reply from MJ CAR SOLUTION LTD:
Thank you for your kind review! I'm glad to know youโre happy with the service. Your feedback helps us improve!
16th April 2025
Honda Jazz MOT with collection & delivery
Full Service
Registration light bulb and side light bulb replaced.
Overall
Quality
Punctuality
Communication
Communication not satisfactory. I should have been given the results of the full service BEFORE the MOT inspection so that I could authorize remedial ACTION so that it would pass first time. Instead I was told that it had failed the MOT and had to ask why.
Reply from MJ CAR SOLUTION LTD:
Dear Richard,
Following the full service on your vehicle, we called to inform you about issues that could impact the MOT results and awaited your authorization for remedial work. Unfortunately, we received no response until 1 hour and 40 minutes later, by which time the MOT had already been completed and the vehicle had not passed. When we were finally able to connect with you, our colleague was met with shouting, which is not acceptable.
We make every effort to communicate clearly and involve our customers in the decision-making process. However, timely responses are essential for us to carry out necessary work within schedule.
Additionally, we expect mutual respect during all interactions. Shouting at our team is not acceptable, and we maintain a zero-tolerance policy for abusive behavior. We are committed to providing high-quality service and professional conduct, and we ask the same from our customers.
Thank you for your feedback.
Regards,
Mustafa Jafary
MJ CAR SOLUTION LTD Director
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12th April 2025
Toyota AYGO Clutch replacement
Overall
Quality
Punctuality
Communication
Great service, work seems to have been completed properly. Friendly collection and drop off. Will definitely use again.
Reply from MJ CAR SOLUTION LTD:
Thank you for your kind review! I'm glad to know youโre happy with the service. Your feedback helps us improve!
10th April 2025
Ford Fiesta Clutch replacement
Overall
Quality
Punctuality
Communication
Yes Very pleased with the work carried out, very customer friendly. He didn't confuse me with facts kept communication simple
.
Reply from MJ CAR SOLUTION LTD:
I really appreciate your feedback! Itโs a pleasure to know youโre happy with the service, and it helps us improve.
7th April 2025
Nissan Qashqai Timing belt replacement
Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Work completed on time and great communication. Driver who collected my vehicle was very friendly and professional.
Reply from MJ CAR SOLUTION LTD:
Thank you for taking the time to leave a review. I'm glad to hear that you were pleased with our service! Your feedback is important to us and will help us improve our services.