Mobile Autocare , Essex | ClickMechanic
(1505 ratings)
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25 years professional experience
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4919 completed bookings
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Active since January 2016
Qualifications
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
Mobile Autocare , Essex | ClickMechanic
Darren P
5th September 2017
BMW X3 Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
He seemed friendly enough as he took my £60 for 2 minutes work! I only spoke to him via my mobile as he turned up at 10am Monday when he should have arrived at 5pm that evening!
Fortunately my son was at home and he called me.
Then quoted me £507 to replace the alternator, which I found out is way over the top..
All this after your website said he will be there Saturday although they don't work at the weekend!
Needless to say I wont be using your website again
Reply from Darren:
I'm extremely sorry you wasn't happy with the service but the alternator being used was a genuine BMW part a brand new non exchange unit yes I agree you can get cheaper but past experience shows cheap after market alternators don't last long and when driving BMW parts are more expensive than say compared with a Ford or Vauxhall vehicle.
Again my apologies for trying to do the correct job.
31st August 2017
Land Rover Defender Labour - no charge
Overall
Quality
Punctuality
Communication
Competant and helpful. First rate.
29th August 2017
Alfa Romeo Brera Bottom crankshaft pulley replacement
Alternator belt replacement
Overall
Quality
Punctuality
Communication
Guys was great when turned up, sourced extra part and great communication through out
25th August 2017
Ford Fiesta Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Punctual, explained the problem to me clearly!
24th August 2017
Volkswagen Golf V Car Won't Start Inspection
Spark plug replacement (includes the time to pick the parts up)
Overall
Quality
Punctuality
Communication
Darren was very good, problem diagnosed and solved promptly.
23rd August 2017
Ford Focus Full Engine Service
Front brake discs replacement
Front brake pad replacement
Overall
Quality
Punctuality
Communication
Quick, friendly, efficient
22nd August 2017
Toyota Landcruiser Amazon Car Won't Start Inspection
Diagnostic scanner inspection
Overall
Quality
Punctuality
Communication
Darren was excellent. He found the fault within a very short period of time and my car is back up and running. He was delayed on a prior call out, so was considerably later than the time frame booked, which is why I cannot give him 5 stars for punctuality. However, that was not his fault and he did let me know.
21st August 2017
Mitsubishi Grandis Timing belt/chain replacement
Overall
Quality
Punctuality
Communication
Great job by the mechanic. Superb
19th August 2017
Ford Focus
Overall
Quality
Punctuality
Communication
I was assigned a mechanic named Darren. However, after calling him it was clear that he had been booked but unable to do the job.
He was very apologetic and made sure he invoiced me very quickly to show no work had been done.
Apart from my phone call with Darren the whole experience has been shocking and very disappointing.
The fact I have been asked how was the work carried out is a bit of a joke.
17th August 2017
BMW Z3 Thermostat replacement
Battery replacement
Overall
Quality
Punctuality
Communication
Still not finished as awaiting the pressure test which was promised