Was meant to have received a full service which includes top-up of wiper fluid. Driven the car once since then and have ran out of wiper fluid. Makes me wonder what else was not done in all honesty .... I am also missing my touch up paint with the box found in the footwell so theres that.

Kaz didn’t turn up on time slot but we solved this out. Punctuality rating give on advance 😉
Genuely good conversation,didn’t fix the problem as it looks like needs quite deep job there,but at least now know which direction have to look.
Thanks Kaz hopefully will work some time again with you

booked a diagnostic inspection in 2 hour slot 12pm til 2pm when I didnt have clients. The mechanic came 3pm and stayed 45 mins. He did a test drive and filmed a short video showing an oil leak. He refused to speak to my warranty company to tell them what the problem was and refused to give an inspection report saying I did not pay for a diagnostic report. I now have to go to a dealership and pay for a proper diagnostic before i can see whats wrong with my car. £85 down the drain and nothing to show for it but bad attitude and mechanic that wanted to be in and out and gone. He was out doing jobs today even though hadnt finished mine from yesterday. Appalling service so I will not be using click mechanic again based on this mechanic they allowed to use the service. Read more

Kaz was extremely helpful and very professional.
Kaz gave a very detailed inspection of my car using the diagnostic machine.
He took the time to explain the fault and left me a detailed report as to the work carried out.
I would highly recommend Kaz’s services. 10 out of 10.
Thank you, Kaz.

Katz was very good with communication although punctually is the best a good job was done and minor issues sorted and explained everything, gave advice on tyres were near minimum limit

They were great and very friendly. Did an amazing job on my car. I’m very grateful for them and the convenience of this whole service

Kaz was very helpful in explaining the fault and the next steps, Kaz was very friendly and knowledgeable.

On site within 2 hours prompt service, provided what I wanted , not on site so nothing else to add

Kaz was great to communicate with and we made arrangements for a pre-purchase inspection check very easily. He was also really flexible on timings. I was very pleased with the service and advice he provided.

Kaz collected my car on time. I phoned because I hadn't heard back and I was told that the report is still being generated but my car failed the MOT.
I was sent over the report with 1 dangerous defect & several major defects.
I understood the dangerous defect and a couple of the major defects but I am not a petrol head.
I was told by Kaz that he could do all the repair work the same day but he just needed to check if all the parts were there. One part needed to be ordered and would be there at 16:00.
I was sent a quote which looked quite steep.
I was told no work would start without my consent. I was at a work meeting at the time so we communicated via text message.
When I phoned back, I was told work had already started.
Kaz agreed to give me a 10% discount. I was told with the part coming at 16:00, it was possible that the car may not be ready by the same day but he did say he would keep me updated.
Come 18:15, when I phoned him, Kaz was at home. He stated he accidentally forgot to press the send button on the text to tell me the car wouldn't be ready.
He said he would have it ready by 14:00 the next day. I did ask him to keep me updated the next day.
Next day came & it was me chasing up again. Granted he must have been busy.
I received my car at 13:00 the next day with all the work done. Passed MOT.
But this is when things get very interesting.
I paid for the work directly to Kaz & not to his company because as he told me, he's self employed so my question is where is his garage? Who is liable if something goes wrong with my car (as my car was driving fine before this)? The receipt provided had no company name on it.
All these things for me are red flags.
Like I said, I'm not a car expert, I was shown a report of many faults & I needed my car to pass the MOT. But before I could give consent, work had started. Now any work could have been done because all the explanations given were very quick. I paid on receipt of my car because until that point, I had to have trust in the person fixing the car.
But the entire payment and receipt made me wholly suspicious especially when Kaz handed me the keys back & it had a key chain & I told Kaz, that is not my keychain but he said no, it is yours. Trust me, I know my keychain & that was definitely not mine.
So the reason for the long review is because mechanics use Click Mechanic and vice versa and therefore it is very important for Click Mechanic and the public to know the experience of a client in detail and how things done raise suspicion. Only time will tell if my car is truly fixed or if it breaks down. Read more