Sms , Berkshire | ClickMechanic
(1413 ratings)
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20 years professional experience
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5309 completed bookings
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Active since November 2015
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- Other Qualification
- ATA Level 3 Accredited
- Other Accreditation
Sms , Berkshire | ClickMechanic
Jon G
1st November 2019
Aston Martin Vantage Premium Pre-purchase Inspection
Overall
Quality
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Communication
I bought the car, THANKS. All was perfect. Nice guy, down to earth. Great report and verbal feed back.
29th October 2019
Citroen C4 Major Service
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Jon, was fantastic. Really great service! Advised what was critical. Will use again and recommend to friends and family.
25th October 2019
Kia Picanto Brake pads replacement - front (all)
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Had brake pads replaced. Very good service. Easy to book quick response and value for money. Will use again, recommend.
25th October 2019
Vauxhall Vivaro Starter motor replacement
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Jon was terrific - I couldn't be happier with the work he done on my car. The communication between me and him was excellent
24th October 2019
Honda CR-V Major Service
MOT with collection & delivery
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The mechanic was friendly and the work was carried out in a timely manner and the pick up and delivery service was great.
Will definitely be looking at using them again next year.
24th October 2019
Peugeot 206 Brake discs and pads replacement - front (both)
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Jon was terrific could not be more happier with the work he carried out he was friendly and knowledgable
13th October 2019
BMW 3 Series Major Service
Brake fluid change
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The guys at SMS Autocare did a great job on my car.Arrived early to collect the car and done the work very quickly and to a high standard,car is running really smooth.Highly recommended.
5th October 2019
Mazda RX-8 Brake discs and pads replacement - rear (both)
Brake discs and pads replacement - front (both)
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Punctuality
Communication
Outstanding service, great communications.
Highly recommended
Five star service
4th October 2019
Renault Clio Full Service
MOT with collection & delivery
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Firstly, they did not reset the service interval although invoice stated they had. I called and and asked how I could be sure everything else they said they did was actually done - they were very rude. I asked if they understood how I could be worried that other work had not been carried out, the guy replied that he understood that customers can be very difficult. However, they returned and reset the interval so I let the incident pass. Today, I brought my car to a mechanic for an oil leak and was told that the filter had blown. The filter they installed was too small for the car and it was a spurious part, not a renault part. I will never use thenm or clickmechanic again. My engine could have blown and my driveway is wrecked from leaking oil. Read more
Reply from Jon:
Hi
Im very sorry to here about this , I hope this faulty part has rectified your issue .
do you have any video or photo evidence to support this ?
As this was 11 months since we serviced this, has there not been oil leaks, if so why did you not inform us before hand to rectify this issue?we do use after market parts as do all garages,but only quality parts.
I think in view of the time span there is very little we can do about a leaking oil filter seal, which was obviously fine up until 11 months after the event.
regards
jon
4th October 2019
Volkswagen Tiguan Full Service
MOT with collection & delivery
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Quality
Punctuality
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I didn't see a mechanic, just a driver who took the car away.
I didn't realise the car was going to be taken on a 60 mile round trip.
Car seems ok since it was returned
EV and Hybrid vehicle service centre. Read more