Morgan Autos , Surrey | ClickMechanic

(181 ratings)
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18 years professional experience
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869 completed bookings
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Active since July 2023
Qualifications
- NVQ Level 3 Qualified
- Bse Hons
- IMI Member
Morgan Autos , Surrey | ClickMechanic
Ebo D
14th August 2024
Ford C-MAX Brake discs and pads replacement - rear (both)
Overall
Quality
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Communication
eno was very good . i booked for monday but eno asked if i could switch to today which was fine as he was happy to come to the school where i work. he kept in touch to let me know what was going on , and when he arrived he got to work straight away and changed both sets of discs and pads in an hour . very good worker , no problems . im very happy that i booked through you . more than happy to recommend him and use him again . craig
10th August 2024
Kia Sportage Clutch replacement
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Ebo was brilliant!
Great communication, punctual and the work was completed well within the stated time frame; more than happy with this service and will definitely be using again when required. And to top it off, considerably cheaper than quotes given by well known national repair chains.
5th August 2024
BMW 3 Series Major Service
MOT with collection & delivery
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Car booked in for Major Service and MoT.
Car passed MoT fine, then the tracker showed it parked outside a house in Ascot for a few hours. I asked for the old parts to be placed in a bag which I provided and when the car was returned there was only 1 cabin air filter in it, none of the others as requested. I’m wondering how much of the service was actually carried out? Only call I had from mechanic was to advise he was collecting car, he stated there were a couple of other items needing fixed (brakes and aux belt). I told him to let me know a price for the belt change, when car was dropped off I was advised he could not do the belt change as he could not sort a belt tensioner at such short notice? (Just as well as it appears that the work would’ve been carried out regardless).
Very poor communication.
I have used Click Mechanic previously but it seems the vetting and checking of their approved mechanics and their work has slipped massively.
I will not be using again.
Read more
Reply from Ebo:
Hi sorry to hear you are unhappy with the service we provided. To answer few of your points which are incorrect. 1 you did not provide us with a bag to return the old parts. i did not bring them back and i explained to you the reason, which was the smell of the Diesel which i offered to bring back in my van, your response was it’s ok as long as you’ve changed it. 2 where the vehicle was Mot and service are two different locations. 3. I did explain to you why i did not car back with a price to change the belt and pulley, i did attach it to the report/job card. as you can see our review from the past does not reflect how ever i do understand. if you are not sure as you said to me you will get the parts checked when you got to work. was all the parts change or not please let’s be fair. Read more
4th August 2024
Volkswagen Golf Clutch replacement
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Clutch was repaired but now our speedo doesn’t work.. so I have texted him and have no answer back
Reply from Ebo:
hi darren sorry but i did leave a voice not early this morning to bring it back. am not able to respond to txt messages as my phone screen is cracked.
4th August 2024
Vauxhall Zafira Clutch replacement
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Ebo was great. The work was completed before the estimated time and his communication was good. Would definitely recommend and use again.
23rd July 2024
Audi Q5 Shock absorbers replacement - rear (pair)
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Ebo once again did a brilliant job, no fuss. He replaced our shock absorbers and showed us what had gone wrong with the old ones.
11th July 2024
Citroen C3 Picasso Timing belt replacement
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Really polite and patient mechanic explained what was done and took care of my car
20th June 2024
Nissan Micra Clutch replacement
Plug-in diagnostics
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Ebu put in a new clutch and shock absorbers on one car and did the brakes and cylinders on another, he was friendy, punctual and the work was of extremely high quality. We won't be using anyone else now
19th June 2024
Fiat 500 Coil spring replacement - front (both)
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Ebo is spot on. Clear communication, good evaluation, and work is achieved on time with no surprises. Highly recommended.......
10th June 2024
Alfa Romeo MiTo Clutch replacement
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Whilst the work took longer than expected, when we discovered that there as additional work required, the price of this work was more then double what it should have been. I fell that the was an upsell attempt as you had my car and the mechanic himself had no say in the matter.
Quoting nearly £800 for £300-400 of additional work and parts has left a bitter taste in my mouth and I will never use this service again, and of course never recommend it.
I will leave an appropriate review elsewhere.
Do feel free to contact me and discuss his though
I offer general service and repair on most make and model. In depth diagnosis and fault finding. Also carry out mobile alloy wheel refurbishment on site and off site depending on repairs.