1st Gear Autos LTD , South Yorkshire | ClickMechanic

(123 ratings)
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10 years professional experience
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554 completed bookings
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Active since March 2023
Qualifications
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
- Irtec
1st Gear Autos LTD , South Yorkshire | ClickMechanic
Ben M
7th March 2025
Vauxhall Mokka Full Service
Overall
Quality
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Communication
Ben, was marvellous, he took the car for a service and returned it with a few hrs.
Excellent job. Definitely use them again 5 🌟
2nd March 2025
Vauxhall Astra Diagnostic Inspection
Power Steering Inspection
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Punctuality
Communication
He was late I had to call to find out if he was coming. He gave a totally wrong diagnosis and made me buy spare parts that were not needed. Still charged me.
I sort a second opinion and the issue was sorted under 20 minutes for a fraction of the costs he was asking for.
Reply from Ben:
Hi I was on time writhing the 2 hour time slot you was not present at the booking
When I got too the car the battery was flat with 6v in the battery upon starting the car the vehicle was charging at 13.2 v and 12.6 had you been present at the booking maybe we would have had a different outcome as would of been able too ask questions however you was at work and could not answer your phone under load the price quoted was click mechanics price not ourselves
24th February 2025
Ford Focus Major Service
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Great service and standard of work. Very happy and would book again. Arrived in plenty of time, was efficient and did a check of other items for me 😊
15th February 2025
Ford Kuga Diagnostic Inspection
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Communication
Ben was great, friendly and knowledgeable completed diagnostics and found that the new thermostat that had been installed by another garage the day before was actually faulty
8th February 2025
Peugeot 2008 Crossover Diagnostic Inspection
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Communication
Friendly and knowledgeable, came out to home to diagnose issue, arrived at 4pm on a cold, drizzly Saturday and diagnosed problem at side of the road. Won't hesitate to use again with any future issues.
25th January 2025
Audi A4 Avant Full Service
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Punctuality
Communication
Ben phoned ahead and let me know of any delays and a time of arrival, he was polite and asked if there was anything else while he was here that I wanted him to look at, quick and efficient, definitely recommend for any further work and I will be contacting him myself for repairs in the future
2nd December 2024
Mercedes-Benz C-Class Premium Pre-purchase Inspection
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Communication
Not happy ....everything was ticked good by you after my my pre car inspection.
I have since had the car serviced but have found.
The rear tyres were on the minimum in the centre and a dangerous bulge on the front.
The heater didn't get hot so useless.
The front bumper bar behind the plastic one was not connected to the chassis which was what the knocking was was also observed by the trader which sold it to me.
Complete waste of £168 for a pre inspection after a all good
30th November 2024
Skoda Kodiaq Major Service
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Communication
Ben was brilliant, from his acceptance of the work through to completion. Arrived on time, completion of the work in an efficient way and communication at the end with update and service report. Highly recommend.
23rd November 2024
Peugeot 207 SW Diesel particulate filter (DPF) chemical clean and regeneration
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Quality
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Communication
I was stressing because my dpf warning light kept coming on and the car (Peugeot 207) was running like a pig.
Ben came, warned me it could be more than a blocked dpf saying that was the first line if attack.
Whatever a dpf clean and forced regeneration, all done in an hour, and the car runs like new.
Great job in not such good weather
23rd November 2024
Alfa Romeo Giulietta Car Won't Start Inspection
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Communication
Ben turned up early and fixed the car no problem. He was polite and friendly.