1st Gear Autos LTD , South Yorkshire | ClickMechanic

Book Ben

(95 ratings)

  • 10 years professional experience

  • 441 completed bookings

  • Active since March 2023

Qualifications

  • NVQ Level 2 Qualified
  • NVQ Level 3 Qualified
  • City & Guilds Level 2 Qualified
  • City & Guilds Level 3 Qualified
  • Irtec

1st Gear Autos LTD , South Yorkshire | ClickMechanic

Ben M
Hi we are 1st Gear Autos Ltd, we have over 20 years combined experience working on a variety of light vehicles and hgvs. No job is ever too big or too small. We are fully mobile or you can come to our workplace in Doncaster.
Tom
19th March 2025
Vauxhall Zafira Tourer Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication

Ben and Callum were really great, especially when the dealer was very unhelpful. I only spoke with the mechanics on the phone but they kept me up to date with where they were, what they were doing and when I could expect information. They were very patient even when they turned up to the dealer at the agreed time and found the place locked up. They ended up having to go back to the garage later and even then the dealer was very unhelpful. Despite that Ben and Callum didn't complain and got all the inspections done, emailed the results and called me to talk through. I'd absolutely recommend their service to people in the future. I was four hours away from the car and to have someone who overcame the issues, kept in touch and didn't make it feel like my problem was amazing. Great work team and thanks for your tenacity! Read more

Ash
15th March 2025
Peugeot 207 SW Oil leak investigation
Overall
Quality
Punctuality
Communication

Spot on would highly recommend found the leak plus advised me what to get

Dawn
7th March 2025
Vauxhall Mokka Full Service
Overall
Quality
Punctuality
Communication

Ben, was marvellous, he took the car for a service and returned it with a few hrs.
Excellent job. Definitely use them again 5 🌟

Grey
2nd March 2025
Vauxhall Astra Diagnostic Inspection
Power Steering Inspection
Overall
Quality
Punctuality
Communication

He was late I had to call to find out if he was coming. He gave a totally wrong diagnosis and made me buy spare parts that were not needed. Still charged me.
I sort a second opinion and the issue was sorted under 20 minutes for a fraction of the costs he was asking for.

Reply from Ben:

Hi I was on time writhing the 2 hour time slot you was not present at the booking
When I got too the car the battery was flat with 6v in the battery upon starting the car the vehicle was charging at 13.2 v and 12.6 had you been present at the booking maybe we would have had a different outcome as would of been able too ask questions however you was at work and could not answer your phone under load the price quoted was click mechanics price not ourselves

Callum
24th February 2025
Ford Focus Major Service
Overall
Quality
Punctuality
Communication

Great service and standard of work. Very happy and would book again. Arrived in plenty of time, was efficient and did a check of other items for me 😊

Maria
15th February 2025
Ford Kuga Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Ben was great, friendly and knowledgeable completed diagnostics and found that the new thermostat that had been installed by another garage the day before was actually faulty

Daniel
8th February 2025
Peugeot 2008 Crossover Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Friendly and knowledgeable, came out to home to diagnose issue, arrived at 4pm on a cold, drizzly Saturday and diagnosed problem at side of the road. Won't hesitate to use again with any future issues.

Sam
25th January 2025
Audi A4 Avant Full Service
Overall
Quality
Punctuality
Communication

Ben phoned ahead and let me know of any delays and a time of arrival, he was polite and asked if there was anything else while he was here that I wanted him to look at, quick and efficient, definitely recommend for any further work and I will be contacting him myself for repairs in the future

Sean
2nd December 2024
Mercedes-Benz C-Class Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication

Not happy ....everything was ticked good by you after my my pre car inspection.
I have since had the car serviced but have found.
The rear tyres were on the minimum in the centre and a dangerous bulge on the front.
The heater didn't get hot so useless.
The front bumper bar behind the plastic one was not connected to the chassis which was what the knocking was was also observed by the trader which sold it to me.
Complete waste of £168 for a pre inspection after a all good

Brett
30th November 2024
Skoda Kodiaq Major Service
Overall
Quality
Punctuality
Communication

Ben was brilliant, from his acceptance of the work through to completion. Arrived on time, completion of the work in an efficient way and communication at the end with update and service report. Highly recommend.