1st Gear Autos LTD , South Yorkshire | ClickMechanic

(163 ratings)
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10 years professional experience
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761 completed bookings
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Active since March 2023
Qualifications
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
- Irtec
1st Gear Autos LTD , South Yorkshire | ClickMechanic
Ben M
14th September 2025
Honda Jazz Engine Warning Light Inspection
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Booked a diagnostic and that's exactly what I got, the mechanic explained everything, happy with the service
13th September 2025
Audi Q5 Standard Pre-purchase Inspection
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Callum was terrific and provided a very detailed conversation of the two minor defects, thanks
13th September 2025
Ssangyong Musso Diagnostic Inspection
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Ben and his partner were good guy's however we booked engine carbon cleaning and this was not carried out so should be no charge, Ben recommended gear box servicing as revised quotation.
Can you advise on the initial charge therefore not being taken.
Reply from Ben:
Hi, thank you for your feedback. When we arrived and you explained the reason why you booked an engine carbon clean we told you this was a waste of money as it wouldnt fix your fault. We then diagnosed the fault and advised you of the first step to try. We therefore changed the job you booked from a carbon clean to a much cheaper diagnostic charge, saving you money as you didnt need a carbon clean. We was only trying to help you save money and advise of the actual work required.
4th September 2025
MINI Mini Paceman Premium Pre-purchase Inspection
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Ben was amazing and saved me from one hell of trouble from an unscrupulous seller. Thank you Ben for your honesty.
4th September 2025
BMW 5 Series Diagnostic Inspection
Vehicle Health Check
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Ben was brilliant picked up problem straight away that other mechanics failed to do will have work carried out at end of the month thanks ben
3rd September 2025
Ford Transit Custom Premium Pre-purchase Inspection
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Great service, Ben was on time and did a great check over of the vehicle. Would highly recommend!
2nd September 2025
Vauxhall Corsa Diagnostic Inspection
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Knowledgeable, friendly and trustworthy. He was able to identify what was wrong very quickly and make recommendations.
30th August 2025
Audi A3 Diagnostic Inspection
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Was very good, happy with the work done, was afficiant and quickly done, would recommend them to my friends
30th August 2025
Mercedes-Benz A-Class Car Leaking Outside Inspection
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Ben was great, identified the issue, explained it to me showing me exactly what was wrong, reassured me, and gave me a competitive quote. - really impressed.
30th August 2025
Fiat 500L Automatic transmission service
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The problem is still the same after the mechanic Ben attended to the car. The moment i switch on the same message popped up ‘check transmission”. The appointment was rescheduled twice and i had to call the mechanic after the scheduled time passed. Now have called the same mechanic and he is telling me that the car might need a new clutch therefore need to order again to clickmechanic. I am an unhappy client and would not recommend anyone after i ordered full transmission service.
Reply from Ben:
Hi, you booked us for a Automatic Transmission Service which is what was carried out. We road tested after the service and the car drove fine. If you are having issues again like I mentioned you’re going to need a diagnostic and possibly a new clutch. We did not tell you it needed a service in the first place you simply booked us to come out and carry out one and not a diagnostic. All we have done is carry out the service you booked which is a service and not a diagnostic or clutch replacement.