1st Gear Autos LTD , South Yorkshire | ClickMechanic

Book Ben

(37 ratings)

  • 10 years professional experience

  • 176 completed bookings

  • Active since March 2023

Qualifications

  • NVQ Level 2 Qualified
  • NVQ Level 3 Qualified
  • City & Guilds Level 2 Qualified
  • City & Guilds Level 3 Qualified
  • Irtec

1st Gear Autos LTD , South Yorkshire | ClickMechanic

Ben M
Hi we are 1st Gear Autos Ltd, we have over 20 years combined experience working on a variety of light vehicles and hgvs. No job is ever too big or too small. We are fully mobile or you can come to our workplace in Doncaster.
Helen
6th February 2024
Vauxhall Zafira Tourer Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Picked car up and did work in good time, delivered back no problem. Full service and mot, completed with no problems and no advisories, no extra work required. Fast forward 6 weeks and my rear brakes, and calipers need fully changing because they have worn through to the metal.

Reply from Ben:

Hi,
Sorry to here you have had an issue with your rear brakes. This sounds like your rear calipers have failed and worn away your pads. I can say for certain this would not have been the case on the service when we checked as if the brakes needed replacing this would have been extra income for ourselfs if you had us do the work. We also sub-contract out our MOT’s so thats 2 garages that had seen your brakes at the time and not just ourselfs so looks like the calipers have failed after the service. Thank you for the feedback and if theys anything we can do in the future please get in touch.

George
27th January 2024
Vauxhall Grandland X Car Won't Start Inspection
Overall
Quality
Punctuality
Communication

Very good service punctual and friendly new his business very happy with and would us again

Giles
19th January 2024
BMW 5 Series MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication

Quick work and was kept informed at all times, car picked up and delivered back too which was a nice touch.

Linsey
8th January 2024
Vauxhall Zafira Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Such a smooth and quick service I would definitely recommend Andy he kept me well informed throughout the service and promptly collected and dropped my vehicle back off.

Craig
6th January 2024
Ford Fiesta Noise Under Bonnet Inspection
Overall
Quality
Punctuality
Communication

Poor communication, seem to be in a rush , was unable to contact them afterwards, wouldn't recommend and definitely not use clickmechic again

Reply from Ben:

Hi we came and diagnosed your noise there was no rush we sent you a follow on quote though the click mechanic system and you havnt tried contacting us directly

Igor
6th January 2024
Mercedes-Benz A-Class Battery condition check
Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Both mechanics did the work well and quickly. I was very happy. They did even more than was requested.

Liam
29th December 2023
Audi A4 Major Service
Overall
Quality
Punctuality
Communication

Ben was great I'm very happy with the service I received he also explained other work that will need doing which I had an idea about but Ben just confirmed it which was great.

Levente
12th December 2023
Vauxhall Astra Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Very good service, friendly person, arrived in time. Checked clutch, battery health/alternator charge and clearly explained that the vehicle is safe to drive

Poppy
11th December 2023
Jeep Cherokee Full Service
Overall
Quality
Punctuality
Communication

Yes, he was knowledgeable and did a thorough job! It’s a great service to be able to book it in and not take the car anywhere. Makes it easier when you work full time to have this option!

Anthony
1st December 2023
Kia Rio Clutch replacement
Overall
Quality
Punctuality
Communication

Ben was great, picked car up for new clutch , upon inspection found a fault with half shaft (which took an extra day to sort but did it free) brought car back .can’t believe how good car feels with the new clutch, I don’t need to bodybuild my leg anymore! Thanks Ben you’re a star