1st Gear Autos LTD , South Yorkshire | ClickMechanic

Book Ben

(53 ratings)

  • 10 years professional experience

  • 230 completed bookings

  • Active since March 2023

Qualifications

  • NVQ Level 2 Qualified
  • NVQ Level 3 Qualified
  • City & Guilds Level 2 Qualified
  • City & Guilds Level 3 Qualified
  • Irtec

1st Gear Autos LTD , South Yorkshire | ClickMechanic

Ben M
Hi we are 1st Gear Autos Ltd, we have over 20 years combined experience working on a variety of light vehicles and hgvs. No job is ever too big or too small. We are fully mobile or you can come to our workplace in Doncaster.
Anthony
17th April 2024
Nissan Murano Full Service
Overall
Quality
Punctuality
Communication

Not a great communicator - late for appointment
Not able to answer questions or give advice.
Very quick -1 hour for full service

Reply from Ben:

Hi, thank you for your review. With regards to being late we messaged you before hand to advise you of this. A full service should not take longer than 1 hour im afraid. With regards to communication, my technician wrote all the answers to your questions down on paper for you due to your hearing. He also mentioned his findings on the service report.

Wendy
12th April 2024
Nissan Micra Car Won't Start Inspection
Overall
Quality
Punctuality
Communication

Ben was very pleasant and explained things clearly, I was very happy with the work

Thomas
11th April 2024
Fiat 500 Crankshaft oil seal replacement - rear
Overall
Quality
Punctuality
Communication

First time using click mechanic, I am very happy. Good price for the job quote and the garage went above and beyond (1st Gear Autos). Collected the vehicle within the time slot and delivered it back without any problems. The job has been completed to a very high standard and communication was great. Would recommend and I will use this garage again.

Katy
11th April 2024
Vauxhall Corsa Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Callum was great! Turned up within the time frame expected, diagnosed the problem effortlessly, advised on what was needed to be done (clutch replacement), arranged recovery, and let me know when our car was ready so he could bring her home. He didn't mind me asking daft questions either.

He was also very respectful of the fact that I am unable to speak on phones, with all communication done by text and email - this is something that doesn't usually happen.

Thank you!

Simon
9th April 2024
Land Rover Range Rover Evoque Diesel particulate filter (DPF) physical clean and regeneration
Overall
Quality
Punctuality
Communication

Ben was friendly and carried the work out with no fuss. The issue appears to be resolved.

Jane
9th April 2024
Mazda Mazda6 Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Ben was helpful and polite. Sadly he was unable to help but did all the relevant checks.

Michael
6th April 2024
MINI Mini Coil spring (road spring) replacement - front (one)
Overall
Quality
Punctuality
Communication

Great job from 1st Gear Autos, they fitted the front spring in 50mins, I would highly recommend.

Amos
2nd April 2024
Kia Sportage Clutch replacement
Overall
Quality
Punctuality
Communication

Ben was really good he picked up my car on time and he kept me well informed on the progress of my car. I am very happy with the work he did.

Luke
27th March 2024
SEAT Ibiza Major Service
Overall
Quality
Punctuality
Communication

Great service quick and really knowledgeable advised little bits I should keep an eye on and when asked if my brakes were okay was honest and didn’t try rip me off would definitely recommend and use again

Sean
20th March 2024
Ford C-MAX Clutch replacement
Overall
Quality
Punctuality
Communication

Ben was brilliant very transparent and also informed me of other issues that require attention which is a first as i have used other garage's and asked them to be like this rather than not knowing and then breaking down it gives a person chance to get sorted.
I would definitely recommend Ben and his garage services