WHOS C19 , Hertfordshire | ClickMechanic

(40 ratings)
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6 years professional experience
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93 completed bookings
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Active since February 2023
Qualifications
- City & Guilds Level 3 Qualified
WHOS C19 , Hertfordshire | ClickMechanic
Mohammed K
23rd September 2023
Volkswagen Golf Clutch replacement
Overall
Quality
Punctuality
Communication
Really good first experience of using click mechanic, lovely guys and great communications
21st September 2023
Ford Kuga MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Did a great job, polite, helpful and friendly. Worked around my needs as my car needed extra work. Recommended
18th September 2023
Ford Fiesta Clutch replacement
Overall
Quality
Punctuality
Communication
Mohammed's communication was spot on, I was kept up to date with vehicle recovery, work status and the plan to return the vehicle once the work was completed.
16th September 2023
Citroen C1 Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Friendly and got everything sorted quickly. Communication was great and had updates about times etc
15th September 2023
Nissan Micra Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
I will just stick to the facts and readers can form own judgement.
1. I paid for full service, they stamped service book with interim service. When I asked the guy who delivered my car, why, he informed me that full service and interim service are the same thing. (I don't know know anything about these things. Maybe they are the same thing)
2. They informed me that my wipers needed changing and my side bulbs. I was charged an additional £100 for this. (Again this might be a reasonable price. I don't know about these things.)
3. I got my car back almost 8 hours after they took it for a service and mot.
They changed the wipers and side bulbs. When I asked why it took so long, I was told it was because they had to wait for quality products. (Again maybe it does take a few extra hours to get hold of quality wipers for a Nissan Micra and fit them. I just don't know so I took his word for it.)
Hopefully people who do know about cars (and quality wipers) can make an informed judgement.
Read more
Reply from Mohammed:
Hello, Thanks For your feedback, firstly the wipers and side lights were priced by clickmechanic not ourselves, hence why I had sent you a link via clickmechanic to confirm. A full service includes Oil, oil filter and air filter which is what we had done. When your car fails mot we have to book it in for retest which is not with ourselves again, we have to wait until the mot station has availability for the retest, hence the wait for your car. Apologies for the delay however we done the best we could in the circumstances. Thank you.
15th September 2023
Ford Focus Clutch replacement
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Quality
Punctuality
Communication
Mohammed and his crew was great. Had new clutch fitted which was needed. Unfortunately the crew didn't have time to fit a master cylinder for clutch pedal. But they made sure I could get home which is at least50+miles away and fit the part myself. Very friendly family crew. Bit disappointed the budgies didn't talk back to me though.
14th September 2023
Citroen Dispatch Manual gearbox oil drain & refill
MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Mohammed was on time and picked up my van at the specified time. Also returned it
when the work was completed and politely called to let me know how long he would be. This was appreciated as the previous garage didn't adhere to this and turned up a day later. I'll be honest I don't trust mechanics or garages that much as I've been ripped off on more than one occasion. However I feel that Mohammed came across as honest and fair and not pushy. I hope to be able to use his services again.
11th September 2023
Ford Transit Custom MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Mohammed was very helpful, friendly and readily available when we needed him.
10th September 2023
Chevrolet Spark Clutch replacement
Overall
Quality
Punctuality
Communication
Mohammed was friendly and helped me with any questions I had, and also gave me advise on what to look at next concerning the car.
8th September 2023
Fiat 500 Clutch replacement
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Quality
Punctuality
Communication
Nev turned up early took car to garage and bought it back promptly.Car now drives like new so could not be happier.