Jm&Son Car Sales Ltd , Berkshire | ClickMechanic

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(63 ratings)

  • 15 years professional experience

  • 291 completed bookings

  • Active since November 2022

Qualifications

  • NVQ Level 3 Qualified
  • IMI Member

Jm&Son Car Sales Ltd , Berkshire | ClickMechanic

Jason M
Worked for Go Vauxhall now Robins&Day as a technician for 10 YEARS since then run my own garage jm son car sale buying and selling vehicle from auction also repairing and servicing mainly.
David
7th February 2023
Audi A5 Full Service
Overall
Quality
Punctuality
Communication

No I am not happy. First of all, ClickMechanic never told me that my car would be serviced at my home. That's ridiculous. You make an appt to go see the doctor. You make an appt for your car to go see a mechanic.
Secondly, I ordered a FULL SERVICE which really isn't. The guy never brought a diagnostic tester, he didn't check air pressure in the tires; he brought no screen wash ... suggested water instead. Look. Even with differences between Full service and Major service, you bring the car into the shop, put it on a hoist and do a proper job. You run a diagnostic test and if there is a major problem, you call the customer, report your findings and ask him if he wants the work done.
That's what I would expect from an Audi service and that's NOT what I got. What this guy did was just short of robbery. A limited amount of work and then when I challenged him about the diagnostic & the screenwash, he went back to the garage to get them (which he should have had in the first place), returned, did a cursory job of testing and then quoted me an arbitrary price of over £500 to fix whatever with most of that price going for his labour. I could get that work done at Finchley Road Audi for much less (but I live here now). I wouldn't trust his estimates at all. I honestly feel I got screwed at £201, most of that figure going towards a total of ONE HOUR of labour with no communication and not bringing with him all the tools & liquids he would have in a service bay. I'll tell you one thing... Sadly, I won't be calling ClickMechanic again if this is the kind of service they are touting.

You both are to blame. ClickMechanic for sending this guy over here and him for not taking my car into the shop and for a shoddy job, low quality work with giving further estimates on repairs I can't trust at an exhorbitant price. I got hoodwinked and don't like it!!!!!
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Reply from Jason:

Hi David sorry to hear you were not happy with the service today. On arrival you did ask if I was carrying out the service on site which I said yes.

If you needed it to be taken away I would have. The booking you made was for mobile service and all parts and checks needed to be done is attached to the job card.

I think you misunderstood me when I ask for water. The screenwash I had was concentrated which needed to be mix with water. As you requested I did go to the nearest petrol station to buy already mix screen wash.

I did have my diagnosis with me that’s the only way to reset your service light which I did.

The job I quoted had attached pic evidence which is what a main dealer will do, you are free to get quotes else where you don’t have to get the job done with me. I hope this gives you peace of mind.
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Yuriy
7th February 2023
Saab 9-5 Coolant temperature sensor replacement
Coolant/antifreeze drain & refill
Overall
Quality
Punctuality
Communication

Friendly, professional and on time service. Good value for money. Thank you.
I would happily recommend to other car owners to use the Clickmechanic's service

Krisztian
31st January 2023
Mercedes-Benz E-Class Coil spring (road spring) replacement - rear (both)
Overall
Quality
Punctuality
Communication

It was a great and quick job by Jason from Jm&Son Car Sales Ltd.
I suggest them for everyone.

Paul
22nd January 2023
BMW 6 Series Battery replacement (vehicles without stop/start system)
Diagnostic Inspection
Overall
Quality
Punctuality
Communication

The mechanic arrived on time on a very cold morning
Very pleased with the work carried out

John
13th January 2023
BMW X3 Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication

Jason was very late, which he put down to spares arriving late..
Should have informed me earlier so I could of rearranged my day.
On arrival he was friendly.
He got on with the job and woked very fast and efficiently.
Work Jason did was good and cost effective.
Thank you.

Julian
13th January 2023
Audi Q5 Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication

Mechanic arrived during agreed time slot, was polite and completed the task required efficiently. Gave a good summary of the work done at the end of the job. Certainly will make use of them again.

Thomas
8th January 2023
Land Rover Range Rover Alternator replacement
Alternator belt replacement
Throttle body clean
All idler and aux tension change
Overall
Quality
Punctuality
Communication

Jason did a good job, when there was an additional problem he called and provided photo evidence of the issue.

Alison
5th January 2023
Ford Fiesta Starter motor replacement
Overall
Quality
Punctuality
Communication

Very happy with the work carried out.
did diagnoses on the car. Got the parts that was needed.
Car working nicely now

Olasumbo
4th January 2023
Nissan Qashqai Major Service
Diagnostic
Overall
Quality
Punctuality
Communication

Jason was professional, polite and did a good job on servicing/MOT my Nissan Quasqai car and repairing multiple problems it had acquired. He kept me well informed on what time he was going to collect and deliver my car back to my home which made the service/MOT experience much easier for me the customer. Would definitely use this service again. Ola

Neil
2nd January 2023
Land Rover Range Rover Sport Brake discs and pads replacement - rear (both)
Driver rear brake calliper
Overall
Quality
Punctuality
Communication

This was the first time I have used click mechanic and so glad I did.
Jason the mechanic was great and kept me informed.
Would recommend Jason to everyone.
Thanks mate 👍
Will definitely use again and as a friend said it like an Uber it’s the way forward.