Fix My Group , East Sussex | ClickMechanic

(71 ratings)
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11 years professional experience
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335 completed bookings
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Active since November 2022
Qualifications
- NVQ Level 2 Qualified
Fix My Group , East Sussex | ClickMechanic
Jay J
8th November 2023
Ford Focus Clutch replacement
INPUT SHAFT AND BEARING
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Will never ever use clickmehanic again, awful customer experience - The mechanic I originally chose couldn't do the Job so clickmechanic found this outfit, Fix my wheels to do the job - 5 hrs late picking vehicle up, no explanation - original quote went from £650 to £1500 for supposedly extra work needed for having a clutch fitted, car held to ransom unless paid but no evidence, no receipts or invoice after getting the car back, absolute rip off, drivers beware.
Reply from Jay:
This vehicle was recovered as we were told clutch was required to be replaced on inspection we realised damage to input shaft which was advised we did not force you to do this but advised it in relation to the extra work which was carried out this is guaranteed by the garage for 12 months and price was given before work carried out. We had delays on collection but did notify you as the recovery is independent and not controlled by our company. Payment is set by Glass Data and not click mechanic or the garage. We do not want unhappy customers and would address any concerns/complains which you may have.
27th October 2023
BMW X3 Timing chain replacement
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the work was done in good time and it was a reasonable price.
jay kept me informed and coms was great.
thank you do much jay and the team
9th October 2023
Mercedes-Benz Citan Wheel bearing replacement - front (driver side)
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Jay was great , got the job done with no hassle, really pleased , picked the van up and delivered it within the time scale
7th October 2023
Mitsubishi L200 Clutch replacement
Gearbox rebuild and input shaft bearing
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Jay kept me informed other problems and sorted them efficiently. Sadly an hour late on pickup time which was inconvenient as I was supposed to go to work at 10 o'clock.
2nd October 2023
Renault Kadjar Timing chain replacement
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Jay did an amazing job, car collected work completed and returned the next day. Will be using click mechanic again no doubt!!
2nd October 2023
Nissan Qashqai Timing belt replacement
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Great mechanic, rang up to enquire about job and was friendly and polite. The car was left clean and tidy after having cambelt fitted.
21st September 2023
Fiat Doblo Clutch replacement
Gearbox rebuild of thrust bearing
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Jay kept me informed of the work done on my Doblo throughout. Very straightforward to deal with - explained issues as they arose. Would definitely recommend.
19th September 2023
Ford Focus Fuel pump (in-tank/lift) replacement
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Jay met me at the garage and was nice and polite. I had the issue fixed but the car did need further work which Jay carried out. Pleased.
16th September 2023
Hyundai i10 Clutch replacement
GEARBOX REBUILD INPUT SHAFT AND BEARINGS
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Jay was friendly & very helpful. He kept us informed at every stage & despite the car needing extra work carried out than it was originally booked for, it was done in a timely manner & back with us the next day.
13th September 2023
Ford Mondeo Alternator replacement
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Jay Was Great , I called him and texted him to many times . The guy was more than helpfull ,he picked up the car and he fixed everything. I'm lucky cause I had a few issues that he looked at with my car running great now . Thank you Big Man