Ruislip Auto Services LTD , London | ClickMechanic

Book Ruislip Auto Services LTD

(24 ratings)

  • 6 years professional experience

  • 92 completed bookings

  • Active since March 2022

Qualifications

  • NVQ Level 1 Qualified
  • NVQ Level 2 Qualified
  • NVQ Level 3 Qualified
  • IMI Member

Ruislip Auto Services LTD , London | ClickMechanic

Ahmad Aryan A
We are one stop shop for all motoring needs.
We work on all on makes and models of cars. We mostly work on VW,Audi,Skoda,Seat,BMW,Mercedes,Jaguar,Range Rover, Peugeot, Citroen, Vauxhall,Renault and Fords but we also welcome other makes and models and have good experience on them.

We have fully qualified Technicians with up to date Diagnostic machine up to 2022 cars and we can take on any challenge from engine, to gearbox and electronics.
Frederick
4th October 2022
Mitsubishi Space Star Alternator replacement
Overall
Quality
Punctuality
Communication

Yes, this worked out well. This was a good experience. I would also recommend Ahmed and Imran, the mechanics at Ruislip Services.

Tim
3rd October 2022
Ford Focus Alternator replacement
Overall
Quality
Punctuality
Communication

Amazing customer service, regular video updates telling me what was going on with the car and repairs being done, reasoning behind them. Very impressed with the experience overall

Igor
28th September 2022
Mercedes-Benz B-Class Noise Under Bonnet Inspection
Overall
Quality
Punctuality
Communication

Ahmed was very thorough and clear in his diagnosis of the fault with my car, great service!

Tina
20th September 2022
Vauxhall ADAM Brake discs and pads replacement - front (both)
Brake drums & shoes replacement - rear (both)
Overall
Quality
Punctuality
Communication

Excellent service, very friendly and explained everything he was doing

Haseeb
16th September 2022
Infiniti Q50 Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

booked a pickup / drop off MOT and service for first time to make most use of the convinience - probably never again and will continue to visit my local garage
positives:
on time
probably did a decent job on the service
negatives:
suggested i need work which i am 100% sure i did not (handbrake adjustment on my automatic - which had brakepads and discs changed 1 week ago and was adjusted perfectly in prep for the MOT!).... i was in a work call and could not openly argue so agreed reluctantly - charged me £120! which is even more than what clickmecanic charges (and assume clickmecanic has its commission!)
i might be paranoid, but filled up the car a day ago and it was a quarter down! where did 15 l of my diesel go?! they are not that far away!!.

Reply from Ruislip Auto Services LTD:

Hi Haseeb

Its very sad that you have not been happy with our service.

We clearly sent you a video of the condition of the car.
Sadly A new set of brake pads and discs does not mean that hand brake efficiency would be to the correct level, it actually makes more sense that after the brake replacement, the hand brake should have been adjusted by the mechanic who previously replaced them, as the thickness of brake discs and pads from Old Brake to New Brakes differ, so will the hand brake adjustment differ. So it makes perfect sense. Nevertheless this hand brake is foot operated thus very difficult to adjust which also explains why the other garage could not or did not do it, therefore we had to adjust it multiple times to get the correct adjustment that meets the VOSA requirements in order to safely MOT your vehicle and ensure your safety and others on the road.


Furthermore Brake rollers are directly connected with DVSA and every test is noted by a machine electronically so there is no way you could be asked to do a work that wasn't required. It seems a lack of information from your side.

Also your tyres were worn close to legal limit, which were advisory, you were not forced to replace them, we simply advise them as they were. Again for your own and other road users safety.

You also failed mention the securing of your under mudguards, they were completely unsecure and dangerous, we rectified it for you completely free of charge, clearly showed it to you in a video and yet you have not mentioned that in the review, very unfair.

Regards the fuel: In a Diesel vehicle the oil Temperature and emissions are tested for that purpose the oil had to be in correct temperature which means running the vehicle for a while until its ready to be tested, and as a Diesel driver you are fully aware of how long a Diesel car takes to warm up, furthermore your car was picked up from your house, and dropped back to you at the convenient times you requested. The mileage of your vehicle did not go up at all and you fail to mention that. Plus after a service a vehicle is and has to be test driven in order to ensure its safely done. Its unbelievable that our quality of service has been mistaken for a bar of fuel which could actually have been half way used by yourself before it reduced while providing you an outstanding service. At your door step, while your doing your own work, updated with all the efforts in a clear video.

Your review is very unfair, and due to lack of information about a cars handbrake, diesel emissions test, and DVSA requirements.
Its sad that we operate in the most transparent way by sending videos of work and showing exactly how things are done and yet still get an unfair review.

We stand for quality, transparency, and this review does not represent us.
Regards
Read more

Ajay
14th September 2022
Lexus CT 200h Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication

Yes very friendly and completed the job in good time.
Good price also, Yes very friendly and completed the job in good time

Aman
11th September 2022
Volkswagen up! Timing belt replacement
Overall
Quality
Punctuality
Communication

Great work done! - friendly mechanic and good use of videos to explain issues

Siong
23rd August 2022
Skoda Octavia Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

General speaking, the work has done good. So far so good. They informed me about the real break disc and pad that needed to replace.

Cathy
22nd August 2022
Renault Megane Brake discs and pads replacement - front (both)
Diesel particulate filter (DPF) physical clean and regeneration
Vehicle Health Check
Overall
Quality
Punctuality
Communication

Mechanic was prompt, very easy to deal with. Kept me in the loop at all stages of work ....car feels a lot smoother n really glad the squeaky brakes are no more.

Katrina
19th August 2022
Volkswagen Golf Alternator replacement
Alternator belt replacement
Overall
Quality
Punctuality
Communication

Imran was very helpful, kept us informed with the job being done. Very professional and polite. Work was carried out great.