Mobifit , West Midlands | ClickMechanic
(662 ratings)
-
10 years professional experience
-
1725 completed bookings
-
Active since May 2015
Qualifications
- City and Guilds Level 4 Certificate in Advanced Automotive Diagnostic Techniques
- City and Guilds Level 3 Diploma in Heavy Vehicle Maintenance and Repair Competence
- City and Guilds Level 3 Diploma in Vehicle Fitting Supervisory Competence
- City and Guilds Level 3 Diploma in Auto Electrical and Mobile Electrical Competence
- City and Guilds Level 3 Diploma in Light Vehicle Maintenance and Repair Competence
Mobifit , West Midlands | ClickMechanic
Rhys D
29th August 2019
Peugeot 407 Timing belt/chain replacement
Overall
Quality
Punctuality
Communication
Great job. Friendly and professional. Very good job and very professional. All done.
28th August 2019
Citroen Xsara Picasso Alternator replacement
Overall
Quality
Punctuality
Communication
Nice enough guy who carried out the requested work however the car is still not working, now flagging up with an ABS fault and isn't the chip on the key as suggested.
All in all I have wasted over £200 for nothing..... Very disapointed
Reply from Rhys:
Hello. Unfortunately the alternator allowed the cars battery to go flat. In turn the car has forgotten the key hence the car will now not start. Alternator fitted fine and I completed the job I was booked for.
27th August 2019
Land Rover Discovery 4 Major Service
Overall
Quality
Punctuality
Communication
Service was carried out as expected, the mechanics were friendly and appeared knowledgable. I wanted to score higher on quality but they didn’t have an official service stamp for my log book and they didn’t reset the service required indicator on the dash. I sent a text asking for them to come and reset this but never got a reply.
Reply from Rhys:
Hi Trevor. Let’s try and get those stars back, definitely sent a text back, I’ll check it now.
Quick update, just checked messages. Your message came through at 20.30 and I replied at 20.32
27th August 2019
MINI Mini Interim Service
Overall
Quality
Punctuality
Communication
The guys were really good and helpful. Answered some further questions I had and gave some helpful advice.
27th August 2019
Land Rover Range Rover Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
The two lads that came we’re great and very knowledgeable would recommend them to anyone very nice leaded with the whole click mechanic site
26th August 2019
Hyundai i10 Alternator replacement
Overall
Quality
Punctuality
Communication
The two technicians who attended to replace he alternator on my Hyundai i10 were quick, courteous and professional. I recommend them highly.
26th August 2019
Suzuki Alto Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Rhys was real good 👍 he did a great job even when he had trouble with the one part he was trying to get off he sorted it out
25th August 2019
Jaguar XF Major Service
Overall
Quality
Punctuality
Communication
Absolute waste of space, 2 weeks to complete a basic service after incorrectly fitting a fuel filter. Avoid at all costs.
Reply from Rhys:
I cannot stress enough that, initially a filter was fitted that was found to have a hairline gap where the plastic joins the filter housing. This was not fitted incorrectly and was remedied when I fitted a new fuel filter.
24th August 2019
MINI Mini Crankshaft pulley replacement
Overall
Quality
Punctuality
Communication
Over charged me for a part that he damaged. I don’t think he realised cctv caught everything and also picked up sound. Bashing the hell out of the part (crank shaft pully), he damaged a perfectly good belt and damaged a slight part of it and stating it needed changing. Stating an extra £16 then find he added £18 ! And also after test driving the car hadn’t put the under tyre flaps back properly so it was rubbing against the tyre. I’ve taken it to a proper garage to sort out and wished I took it there in the first place. I will not be using or advising anyone I know to use this method. Let’s state I wasn’t born yesterday and not a mug you thought I was. I can’t wait to see what your reply to this is! All sound a cameras picked up all Evan your telephone conversation! The only thing I would respect is that you refund your over charge of your error ? Read more
Reply from Rhys:
This is absolute nonsense. Your crank pulley (which you still have) was completely split in two. How the belt was still on there, is anyone’s guess. It was damaged, because your crank pulley was damaged
If you rewatch your CCTV, you will see that the very first thing I do is remove the belt and put it to one side, you can’t remove the pulley with the belt still attached?
Bashing the hell out of it? Have you ever changed one of these yourself? If so, please enlighten me how you are meant to remove a pressed on pulley, where pullers just bend, that’s been on a car for 15 years.
I charged exactly how much the belt cost me, I don’t make a penny on it, I changed it as your belt was clearly damaged by the faulty pulley.
I did state it would cost “around” £16. Once I checked my invoice I saw that it actually cost £18, for my error, I am more than happy to give you the £2 back
Your inner wheel arches were held on with wood screws and cable ties, which I did my best to put back as it was
I don’t treat anyone as a mug, I’m sure everyone else reading this can see the 420 reviews clearly backing this up
Read more
24th August 2019
Citroen DS4 Major Service
Overall
Quality
Punctuality
Communication
The lads were very friendly and kept me informed all through.
The car feels 10 times better
Will use again
Thanks