SAD Automotive Ltd , Norfolk | ClickMechanic
(232 ratings)
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15 years professional experience
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738 completed bookings
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Active since April 2021
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- IMI Member
- Prodiags
- NVQ Level 3 Qualified
- Imi
SAD Automotive Ltd , Norfolk | ClickMechanic
Sad Technician (Nr) .
12th March 2026
Ford Kuga Timing belt replacement
Overall
Quality
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Communication
Darren was excellent worked all day none stop to get the job done ,knew exactly wat to do
Reply from SAD Technician (NR):
Hi Paul, glad to hear it went well, thank you for your lovely review!
10th March 2026
Vauxhall Mokka Auxiliary drive belt replacement
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Quality
Punctuality
Communication
Did a very good job couldn’t fault mechanic at all and also gave me excellent advice
Reply from SAD Technician (NR):
Hi Paul, I'm glad to hear you were happy with the service provided. Thank you very much for your review!
7th March 2026
Ford Fusion Coil spring replacement - front (both)
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Quality
Punctuality
Communication
Work was terrific, mechanic was helpful and friendly, would certainly recommend to all
Reply from SAD Technician (NR):
Hi April, thank you for your lovely review, we really appreciate it!
2nd March 2026
Ford Fiesta Full Service
MOT with collection & delivery
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Communication
Brilliant he was very polite yes im very happy with the work.
I just had my car cleaned and it come back dirty 🤪
Reply from SAD Technician (NR):
Hi Sylvia, thank you for your review, we really appreciate it.
16th February 2026
Vauxhall Meriva Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Absolutely fine. Polite, informative and very helpful. Explained fully everything that had been done to my vehicle.
Reply from SAD Technician (NR):
Hi Neville, thank you very much for your review, we really appreciate it!
13th February 2026
Mercedes-Benz C-Class Engine Warning Light Inspection
Overall
Quality
Punctuality
Communication
Excellent. Knowledgeable and professional.
Fixed the problem and provided further advice.
Reply from SAD Technician (NR):
Hi Edward, thank you for the review, we really appreciate it!
18th January 2026
Ford Fiesta Full Service
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Quality
Punctuality
Communication
Very pleased with all the work undertaken. Mechanic was very friendly and knowledgable and advised me of any issues that needed to be dealt with.
Reply from SAD Technician (NR):
Hi Anthony, glad everything went well. Thank you for your review!
14th January 2026
Honda CR-V Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Very happy with the work carried out and the comms in rearranging the visit time
Reply from SAD Technician (NR):
Hi Alex, glad you were happy with the service provided. Thank you very much for your review!
31st December 2025
Kia Sportage Inlet manifold pressure (MAP) sensor replacement
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Quality
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Communication
Knowledgable mechanic, turned up and was very efficient in fixing the issue.
Would definitely recommend.
Reply from SAD Technician (NR):
Thank you for your review, we really appreciate it!
19th December 2025
Renault Clio Ignition coil replacement
Spark plugs replacement
Overall
Quality
Punctuality
Communication
The mechanic seemed friendly and personable. The work was unfortunately not completed to a high standard and the car failed as soon as it left the driveway. I texted the mechanic who replied quickly saying head office would get back in touch. Nobody ever got back to me and so I had to find a reputable garage to sort the issue due to having work and caring responsibilities. On finally finding out I had to complain through a portal., I was parroted T&C's and basically told it was my fault before being accused of being a liar for not providing a picture or evidence of the part when it was attached in my initial correspondence. I wouldn't recommend this company to anyone. Read more
Reply from SAD Technician (NR):
Hi James, we would have offered to come and rectify free of charge, as this is part of our warranty policy, however we are unable to do this unless we are informed there is a problem. You chose to take it to another garage and get them to fix the fault without our knowledge of there ever being a fault and when asked to see the old part you stated you could not provide this. We are always willing to help our customers, especially if it is a defect part fitted by us. should you need us to come and rectify this issue please contact the office,
Many Thanks.