SAD Automotive Ltd , Norfolk | ClickMechanic
(212 ratings)
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15 years professional experience
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656 completed bookings
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Active since April 2021
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- IMI Member
- Prodiags
- NVQ Level 3 Qualified
- Imi
SAD Automotive Ltd , Norfolk | ClickMechanic
Sad Technician (Nr) .
5th November 2025
Volvo XC40 Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
George of SAD automotive was a bit later but let me know he would not be on time. He was friendly and professional and cared out the job quickly with a smile on his face would use again.
Reply from SAD Technician (NR):
Thank you for your review, we appreciate it :)
4th November 2025
Audi Q5 Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Robin was polite and friendly and done a great job fitting rear pads to my car
Would definitely recommend
Reply from SAD Technician (NR):
Thank you for your review, we appreciate it :)
3rd November 2025
Volkswagen Tiguan Full Service
Overall
Quality
Punctuality
Communication
Andrew was brilliant! Highly recommend, he kept me upto date with timings and I would definitely be using him again. Thank you very much.
Reply from SAD Technician (NR):
Thank you for your review, we appreciate it :)
23rd October 2025
Nissan Leaf Brake discs and pads replacement - rear (both)
Pollen filter (cabin) replacement
Overall
Quality
Punctuality
Communication
Excellent and professional service, very happy with the work provided. Friendly and reliable.
Reply from SAD Technician (NR):
Thank you for your review, we appreciate it :)
22nd October 2025
Kia Sportage Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Can’t comment on the mechanic personally as he was an hour and 25mins late; I had another appointment to be at when he arrived so left him to get on with job. There was no apology from him and zero communication from him to advise as such. When I called the garage they were more than helpful and apologetic. I won’t use again.
Reply from SAD Technician (NR):
We apologies for the poor communication, we will endeavor to try harder in the future.
16th October 2025
Renault Laguna Full Service
Overall
Quality
Punctuality
Communication
Andrew was great. He answered all the questions I asked, he was very polite and very helpful. If I ever need help again, I shall ask for Andrew
Reply from SAD Technician (NR):
Thank you for your review, we appreciate it :)
8th October 2025
Kia Sportage Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Robin was very polite and friendly he was given wrong pads on first trip.
But came out 2 days later with the right brake pads and job done
So thank you ever so much for getting the job done promptly 10/10
Reply from SAD Technician (NR):
Thank you for your review, we appreciate it :)
3rd September 2025
BMW 2 Series Brake pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Great service, prompt arrival. Very friendly guy. Wasn't sure if I required discs as well as brake pads but was informed they were fine so was not fitted at the time- very reliable and honest.
Reply from SAD Technician (NR):
Thank you for your review, we appreciate it :)
25th August 2025
BMW 3 Series Incorrect part supplied - No charge
Overall
Quality
Punctuality
Communication
Can not write a report as the wrong part was sent.
No I cannot switch off the robot
18th August 2025
Land Rover Discovery Sport Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Really impressed with this service - will definitely use again. Was able to complete the job on time and in time.
Reply from SAD Technician (NR):
Thank you for your review, we appreciate it :)