Darren was friendly but couldn’t solve my problem. He left saying he was going to research how to remove the faulty part and took my email address. I expected to hear back from him but instead I received an email from your organisation which seems to infer that it has been put out to another mechanic. You have asked me to give more dates for availability but when I click on it I am asked the questions that I was originally asked when first advising you of the problem.
I have now been sent an invoice, which includes work I didn’t ask for, and I am still left with the original problem. I understood I would not be charged until it was sorted satisfactorily. I am not happy. Read more

Happy with work and attitude
However was over an hour outside arrival time 10-12 arrived after
1pm

Professional friendly service took time to explain things and happy to advice were needed.
Would definitely recommend

5 star service on time completed job perfectly would recommend 👌 . Thank you

Darren was punctual and polite and professional.would highly recommend

Polite, punctual and efficient, carried out the work within the time scale quoted, leaving the site and vehicle in a clean and tidy state. When finished he explained what had been done. Pleasure to deal with, thanks.

Punctual, polite and helpful. Did what was quoted for and left the vehicle and area clean and tidy.

Great garage - couldn’t be happier. Good communication, and very knowledgeable

Robin was very helpful and polite, explained things that had been done and what the diagnosis had found that needed doing. Left the truck in as good a condition as when he arrived and explained the next part of the process. Now booked again to have the work carried out. A pleasure to deal with Robin and SAD Automotive

The mechanic from SAD Automotive Ltd was very polite and helpful. Left everything clean after full service and did not charge for ABS sensor replacement as the cable was the issue.