Smithson Mobile Mechanics , Surrey | ClickMechanic
(1041 ratings)
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14 years professional experience
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2942 completed bookings
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Active since March 2015
Qualifications
- NVQ Level 3 Qualified
Smithson Mobile Mechanics , Surrey | ClickMechanic
Darren S
30th July 2021
Vauxhall Astravan Full Service
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Great work, quick and efficient. Would definitely use again and recommend
30th July 2021
Hyundai i10 Major Service
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Very please , thankyou so much definitely will use them again. Kept us informed throughout, very polite and professional
27th July 2021
Ford Focus MOT with collection & delivery
Major Service
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Excellent work - Thanks - Prompt - let me know shortly before getting to me.... All good
25th July 2021
Nissan X-Trail Full Service
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Great efficient service. Punctual and polite. Would use mechanic again. . However i not like the websites demands for long customer feedback.
19th July 2021
Toyota Yaris Diagnostic Inspection
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Arrived promptly. Very polite, very helpful and professional. Would use again.
9th July 2021
Honda CR-V Major Service
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Darren arrived on time, was friendly, hassle free and got on with the job. I would recommend him
7th July 2021
Audi TT Coupe Full Service
MOT with collection & delivery
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He was on time, however not very friendly, appeared to be confused, sadly I was not happy with the work.
Reply from Darren:
Your booking request was for a full service and mot. All work was carried out via your request. The reason for your bad review is because your car failed it’s mot and needs £££ to get it to pass. This car has had untold issues on it’s previous mot’s that you have failed to get done over time. Neither myself nor the tester will pass an unsafe vehicle that’s not fit for the road. Putting yourself and others in danger! I communicated with you perfectly what work was required to get your car to pass and sent a follow on quote that you seemed fine with? If anybody is confused then i think it’s yourself.
28th June 2021
Mercedes-Benz GLC-Class Cancellation fee. Work started and found the problem is with the rear brake pads and not the front.
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yes darren was polite on time and friendly but job not completed as wrong parts ordered (not his fault)
Reply from Darren:
I was there to replace your front brake pads and wear sensor via your booking request. Once I had removed the drivers side front wheel I could see that the problem wasn’t with the front pads, as there was no wear on the sensor and the pads were in good condition. I inspected the rear pads and this was your issue. The cancellation fee was set to £51 as work had been started, as is set out in the t&c’s. Would you of rather I just replace the pads at the full cost and you been even worse off? Of course you wouldn’t. You then expected me to do you a discount on the rear pads because you had to pay a cancellation fee.
25th June 2021
Ford Fiesta Starter motor replacement
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Darren was first class. Arrived before time and just got on with it. Great job. Will use him again.
11th June 2021
Skoda Yeti Outdoor MOT with collection & delivery
Major Service
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Darren is a superb mechanic. He is punctual, gives great feedback of work done and you can discuss with him specifics of future work requirements. Attention to small things gives you great confidence.