Jojo Mobile Mechanic , East Sussex | ClickMechanic
(38 ratings)
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15 years professional experience
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99 completed bookings
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Active since July 2020
Qualifications
- College Gradute
Jojo Mobile Mechanic , East Sussex | ClickMechanic
Joanne M
30th November 2021
Citroen C4 Picasso Diagnostic Inspection
Overall
Quality
Punctuality
Communication
I told the mechanic what was wrong with the car when he arrived it then took him 2 hours to tell me what I told him he then told me he could not do the repairs needed so ended up a complete waist of time and £78 not pleased at all
Reply from Joanne:
thank you for the review, your booking is to diagnose inspection not for repair so I found out the ECU not responding or cannot communicate to the Diagnostic tools.
I started checking all the wirings and fuses, but the electric steering pumps is malfunctioning and the wiring harness had faults reading and open circuit to the ECU. if your booking is to repair I could bring spare parts with me and fixed it. my location is a 1-hour drive to your place.
Citroen C4 PICASSO
C4 SPACE TOURER
Trouble codes
VIN: VF7UD9HZH9J273756 Mileage: 83008km
Diagnostics time: 2021/11/30 11:12 Path: Auto scan > Trouble codes >
1.
U1213 Fault in information transmitted by ABS or ESP or Electric Parking Brake (EPB) ECU
Incorrect value received
Permanent fault
2. U1113 Fault in communication with ABS ECU No signal
Permanent fault
3. U1108 Communication with the engine ECU fault No signal
Permanent fault
4. P0561 ECU supply fault: + Permanent Open circuit
Intermittent
Vehicle Diagnostic Report
Read more
30th November 2021
Volkswagen Golf Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Jojo was very friendly. He diagnosed the issue quickly and got me back on the road. Thank you! Would definitely use again.
Reply from Joanne:
Hi Sarah thank you for the good review and thank you for choosing click mechanic.
29th November 2021
Audi A4 Cabriolet Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Jojo was very polite and explained what was what.
Even though he turned up a week before the appointment was due he has done a great job.
Reply from Joanne:
Hello Thomas thank you so much.
29th March 2021
Ford Mondeo Starter motor replacement
Overall
Quality
Punctuality
Communication
Came a week early to check he was getting the correct part but ended up doing the job same day. So far after a few days, no problems. Did charge me over £100 more than the quote? Why is he called Joanne?
Reply from Joanne:
Hello, Sir thank you for your good review, Joanne is my real name Jojo is my nickname.
The starter motor that I'm putting is the Good one that's way is a little bit expensive because I replace the original manufacturer equipment and its better than the cheapest one. And also the location of the starter motor of your car was in the middle of the back of the engine and it's difficult to take it off because of the hose and wire around it and it will take me more time to undo all those and need to be extra careful. That's why it takes me more than two hours.
3rd December 2020
Ford Mondeo MOT with collection & delivery
Major Service
Overall
Quality
Punctuality
Communication
Jojo was great, he asked if he could come 2 days early, which I was happy with. He promptly arrived, took the car and it was back to me after an MOT and major service within 6-7 hours.
No issues what so ever.
Reply from Joanne:
thank you Sir
27th November 2020
Volvo V50 Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
No! Just took it to my local garage and he has told me the guy that came out has caused more problems by filling fuses with wire and not fixing the problem properly!!!!!!! The brand new battery was totally run out by him trying to start it!!!! got my £83 back but he still asked for £120 cash for an hour and a half of basically messing my car up! Never ever using this service again and will warn my friends and family not to either!
Reply from Joanne:
Your car was diagnosed with electrical problems, you have 5 opened fuses due to a polarity issue, by putting the battery into a reverse polarity that's why the relay and fuses were faulty. In the first place, I asked you what happened and you said the car won't start when you changed the battery but you said all lights were on and the dashboard is Okey but your starter doesn't turn. At that time I didn't have the parts available because the booking is to diagnose only and I don't have a clue what parts I need to bring. So I have a part in my car and I used it to work the starter motor and also the fuses of 80 amps 40 amps 30 amps this is not common the fuse will be open circuit as long as you put the battery in correct polarity. When I replaced all the parts the starter motor is turning, but the engine not running because there is another problem maybe the pump or the wiring. I check the pipeline of the injector but no fuel coming out so there's still a problem with the fuel pump but it needs to check. About the money sure you need to pay me for the parts that I'm putting in and I spent the time to travel to get there and your booking is late in the afternoon and I cannot get the parts. But anyway, thank you so much Sir Read more
23rd September 2020
Vauxhall Corsa Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Jojo arranged to arrive earlier than expected which suited me , he was very vague about how long it would take even saying it might be the next day till I got car back ! My partner said we need the car back that day, he said it depends on the mot, that didn’t fill us with confidence , we then had to chase him for information about what was happening with the car, he eventually dropped the car off an hour and a half later than he said he would, it mad me nervous and a little stressed if I’m honest, we then discovered that the inspection indication for a service wasn’t switched off so had to message Jojo about this issue , he did however arrive the next day to rectify the issue and was very apologetic about the lack of communication.
Reply from Joanne:
thank you
17th September 2020
Volvo V40 EGR valve replacement
Overall
Quality
Punctuality
Communication
Jojo was great. He managed to get out a rather carbon encrusted EGR valve. There was a point at which it didn't look possible but he was never flustered. Put the new one in and the car now runs without that loss of power. Very happy customer. Would highly recommend him and would definitely use him again.
Reply from Joanne:
Thank you Russell
15th September 2020
Kia Picanto MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication
Punctual, friendly, and advised me of problems that would alter the cost. Very happy
Reply from Joanne:
thank you
4th September 2020
Ford Focus C-MAX Auxiliary drive belt replacement
Overall
Quality
Punctuality
Communication
JoJo arrived on time as agreed. Provided a very professional and precise attitude to working on my vehicle. Replaced my vehicle drive belt, test drove the vehicle after completion. Would definitely use again and recommend to others. Thank you.
Reply from Joanne:
thank you