Jojo Mobile Mechanic , East Sussex | ClickMechanic

Book Joanne

(15 ratings)

  • 10 years professional experience

  • 41 completed bookings

  • Active since July 2020

Qualifications

  • College Gradute

Jojo Mobile Mechanic , East Sussex | ClickMechanic

Joanne M
Fully qualified and insured mobile mechanic. Jojo Mobile Mechanic has over 10 years experience in vehicle repairs
Clive
29th March 2021
Ford Mondeo Starter motor replacement
Overall
Quality
Punctuality
Communication

Came a week early to check he was getting the correct part but ended up doing the job same day. So far after a few days, no problems. Did charge me over £100 more than the quote? Why is he called Joanne?

Reply from Joanne:

Hello Sir thank you for your good review, Joanne is my real name jojo is my nickname.
The starter motor that I'm putting are the Good one that's way is a little bit expensive because I replace the original manufacturer equipment and its better than the cheapest one. And also the location of the starter motor of your car was at the middle of the back of the engine and its difficult to take it off because the hose and wire around it and it will take me more time to undo all those and need to be extra careful. That's way it take me more than two hours.

Daniel
3rd December 2020
Ford Mondeo MOT with collection & delivery
Major Service
Overall
Quality
Punctuality
Communication

Jojo was great, he asked if he could come 2 days early, which I was happy with. He promptly arrived, took the car and it was back to me after an MOT and major service within 6-7 hours.

No issues what so ever.

Reply from Joanne:

thank you Sir

Gordon
27th November 2020
Volvo V50 Car Won't Start Inspection
Overall
Quality
Punctuality
Communication

No! Just took it to my local garage and he has told me the guy that came out has caused more problems by filling fuses with wire and not fixing the problem properly!!!!!!! The brand new battery was totally run out by him trying to start it!!!! got my £83 back but he still asked for £120 cash for an hour and a half of basically messing my car up! Never ever using this service again and will warn my friends and family not to either!

Reply from Joanne:

Your car was diagnosed with electrical problems, you have 5 opened fuses due to polarity issue, by putting the battery into a reverse polarity that's why the relay and fuses been faulty. In the first place I asked you what happened and you said the car won't start when you changed the battery but you said all lights was on and the dashboard are Okey but your starter doesn't turn. At that time and I didn't have the parts available because the booking is to diagnose only and I don't have a clue what parts I need to bring. So I have a parts in my car and I used it to work the starter motor and also the fuses of 80 amps 40 amps 30 amps this is not a common the fuse will be open circuit as long as you put the battery in a correct polarity. When I replaced all the parts the starter motor is turning, but the engine not running because there is another problem maybe the pump or the wiring. I check the pipeline of the injector but no fuel coming out so there's still a problem on the fuel pump but it need to check. About the money sure you need to pay me the parts what I'm putting and I spent the time to travel to get there and your booking is late in the afternoon and I cannot get the parts. But anyway, thank you so much Sir Read more

Amie
23rd September 2020
Vauxhall Corsa Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Jojo arranged to arrive earlier than expected which suited me , he was very vague about how long it would take even saying it might be the next day till I got car back ! My partner said we need the car back that day, he said it depends on the mot, that didn’t fill us with confidence , we then had to chase him for information about what was happening with the car, he eventually dropped the car off an hour and a half later than he said he would, it mad me nervous and a little stressed if I’m honest, we then discovered that the inspection indication for a service wasn’t switched off so had to message Jojo about this issue , he did however arrive the next day to rectify the issue and was very apologetic about the lack of communication.

Reply from Joanne:

thank you

Russell
17th September 2020
Volvo V40 EGR valve replacement
Overall
Quality
Punctuality
Communication

Jojo was great. He managed to get out a rather carbon encrusted EGR valve. There was a point at which it didn't look possible but he was never flustered. Put the new one in and the car now runs without that loss of power. Very happy customer. Would highly recommend him and would definitely use him again.

Reply from Joanne:

Thank you Russell

Guy
15th September 2020
Kia Picanto MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication

Punctual, friendly, and advised me of problems that would alter the cost. Very happy

Reply from Joanne:

thank you

Martin
4th September 2020
Ford Focus C-MAX Auxiliary drive belt replacement
Overall
Quality
Punctuality
Communication

JoJo arrived on time as agreed. Provided a very professional and precise attitude to working on my vehicle. Replaced my vehicle drive belt, test drove the vehicle after completion. Would definitely use again and recommend to others. Thank you.

Reply from Joanne:

thank you

Pablo
26th August 2020
Fiat Doblo Cargo Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Joanne was very helpful and friendly, picked my van up and delivered it before I’d even finished work. He done a outstanding job and went the extra mile for me today, would 100% recommend his services after this.
Pablo (fiat van)

Reply from Joanne:

its my pleasure

Heather
24th August 2020
Honda Jazz Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication

I was very happy with the brakes done on my car by Jo Jo. He was friendly and polite. He arrived early which suited me better. Would use click mechanic again.

Reply from Joanne:

thank you very much

Gina
19th August 2020
Vauxhall Corsa Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication

Very efficient professional service.Had a battery replaced and JoJo even waited for me to go on a test drive.
☆☆☆☆☆service

Reply from Joanne:

thank you so much