BR Auto Repair LTD , Scotland - East | ClickMechanic

(177 ratings)
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10 years professional experience
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507 completed bookings
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Active since May 2020
Qualifications
- NVQ Level 3 Qualified
BR Auto Repair LTD , Scotland - East | ClickMechanic
Ben R
28th April 2023
BMW 3 Series Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Ben was great. Friendly, knowledgeable and even helped with a small issue Iโd been having with one of my dash lights. Would use again
25th April 2023
Jaguar XF Brake pads replacement - rear (all)
Brake discs and pads replacement - rear (both)
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Quality
Punctuality
Communication
Ben did a great job. It was a shame it took a couple of days, due to a minor problem. But he came to my work after the welder had been to fix the problem. And allowed Ben to finish the job
24th April 2023
Ford Transit Connect Diagnostic Inspection
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Quality
Punctuality
Communication
Couldn't do the dpf clean as other faults prevented it, but Ben's diagnostics identified the problem, so I can now sort it .
24th April 2023
Land Rover Range Rover Diesel particulate filter (DPF) forced regeneration
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Quality
Punctuality
Communication
Ben was a very friendly and clearly knowledgeable of the task in hand . He worked swiftly and thoroughly , my car was soon back to full โhealthโ letting me get back on the road . I would recommend Ben without any hesitation ๐
17th April 2023
Vauxhall Astravan Alternator replacement
Battery replacement (vehicles without stop/start system)
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Quality
Punctuality
Communication
Ben got my work van back on the road in less than a day. Excellent service, hard worker and would definitely use again ๐
14th April 2023
Volkswagen Transporter Timing belt replacement
Overall
Quality
Punctuality
Communication
Ben provided hery helpful advice before starting the job and I was able to order additional parts (the auxiliary belt) that he agreed would be a good time to swap at the same time as changing the timing belt and water pump.
On the day Ben called ahead of the scheduled appointment to give a more accurate expected arrival time which helped me plan my day.
The work was carried out professionally with little or no mess for such a big job. After completing the job, Ben took the time to ensure his work had been completed correctly and that everything worked as it should. He talked me through the work he'd done and checks he'd made to ensure I was confident in its completion.
Better than the 'heres your keys and bill' from the main dealer.
I'd definitely call on Ben again.
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14th April 2023
Mercedes-Benz A-Class Coil spring (road spring) replacement - rear (both)
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Quality
Punctuality
Communication
Yes ben was very knowledgeable, and answered any questions I had and advised hounesty
13th April 2023
Aston Martin Vantage Premium Pre-purchase Inspection
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Quality
Punctuality
Communication
Brilliant service!
Friendly knowledgeable and constantly kept me engaged
13th April 2023
Hyundai i30 Handbrake cable adjustment
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Quality
Punctuality
Communication
Ben was excellent - superb communication throughout and very punctual. Dealt with issue at hand expertly with further advice re other issues arising. Would highly recommend
10th April 2023
Skoda Citigo Radiator replacement
Vehicle Health Check
Overall
Quality
Punctuality
Communication
Ben was a pleasant and polite mechanic. Carried out the job - radiator replacement and gave the car a health check. Identified a faulty thermometer and gave good advice. Really pleased with service. Highly recommended and I probably will use again.