BR Auto Repair LTD , Scotland - East | ClickMechanic

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(177 ratings)

  • 10 years professional experience

  • 507 completed bookings

  • Active since May 2020

Qualifications

  • NVQ Level 3 Qualified

BR Auto Repair LTD , Scotland - East | ClickMechanic

Ben R
Self employed mechanic covering a large area of central Scotland. No job to big or small.
Andrew
12th September 2023
Vauxhall Astra Auxiliary drive belt replacement
Overall
Quality
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Communication

Ben was on time. And had the work done in not time. Would recommend.
Was friendly and polite very knowledgeable
Cheers

Mike
10th September 2023
Land Rover Discovery Premium Pre-purchase Inspection
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Communication

Good communication , good report both verbal and written highly recommended

Paul
30th August 2023
Mazda CX-7 Diesel particulate filter (DPF) physical clean and regeneration
Vehicle Health Check
Overall
Quality
Punctuality
Communication

Thought dash fault lights would go out after work done but still on that’s y I got this done with use thought all would b good after job done bit gutted

Reply from Ben:

Unfortunately the DPF being clogged was not the issue causing your lights on the dash and was misdiagnosed by another technician. The DPF clean & regen was carried out successfully and soot levelwent from 18 grams down to 0.01 grams. Sorry I could not help further on this occasion but you have a deeper issue causing the faults

Josie
29th August 2023
SEAT Leon Diagnostic Inspection
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Ben was great - did a good check of the car and found the issue very quickly. And even when I wasn't quite convinced (I thought there might be more going on), he took the time to check again for me. Could have easily gone along with me and told me I needed to get x, y, and z done but only had a relatively simple issue. Very happy with the booking and will certainly use Ben again.

Charlie
25th August 2023
Ford Fiesta Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication

Really happy with Ben. Great communication.. turned up on time. Fast and efficient service provided in changing discs and pads. Will definately use again!

Michael
24th August 2023
Audi A6 Saloon Diesel particulate filter (DPF) physical clean and regeneration
Overall
Quality
Punctuality
Communication

Yes very happy.Ben knew his stuff explained to me what he was doing and how long it would take.Ben

Mark
23rd August 2023
Vauxhall Vivaro Diesel particulate filter (DPF) physical clean and regeneration
Overall
Quality
Punctuality
Communication

Mechanic was friendly on the phone,my only gripe is that he said the lights on the dashboard were all out,only 25% of part of the service was complete and 5mins along the road all the exact same lights came on,an extremely short time later the money was taken from my account, all in all,not happy.

Reply from Ben:

Apologies you are not happy with the service provided. Unfortunately the turbo that you had fitted recently was leaking oil badly and it was unsafe for me to continue the regen past 25%. As mentioned if you get the turbo issue resolved I am happy to come out and complete the regen. Thanks

Robert
23rd August 2023
Toyota RAV4 Brake pads replacement - rear (all)
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Communication

Cannot fault this service. Mechanic was fast and efficient and did a great job.

Darren
12th August 2023
MINI Mini Standard Pre-purchase Inspection
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Quality
Punctuality
Communication

Ben was excellent. He checked out the car we were interested in buying and highlighted a few things which the garage sorted. Would highly recommend.

Mark
12th August 2023
Kia Sorento Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication

Friendly, efficient, knowledgeable, communicated about arrival timing - very happy with the job thanks