Star Motors Ltd , West Yorkshire | ClickMechanic

Book Hassan

(115 ratings)

  • 10 years professional experience

  • 268 completed bookings

  • Active since April 2020

Qualifications

  • ATA Level 3 Accredited

Star Motors Ltd , West Yorkshire | ClickMechanic

Hassan A
10 years experience as a mechanic, competent in all aspects of vehicle maintenance and repair.

STAR MOTORS cater for all makes/models & repairs but specialises in fast-fit work like Servicing, diagnostics, brakes, Clutches, Engine rebuilds, Vehicle pre inspections, Mot's etc.
David
21st September 2023
Audi A6 Avant Brake discs and pads replacement - front (both)
MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication

Fantastic communication, great work and some great advice. Friendly, punctual and knowledgeable.

Martin
4th September 2023
Vauxhall Insignia Grand Sport Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Fantastic service, explained everything clearly, very prompt and convenient, definitely would recommend!

Oliver
3rd July 2023
MINI Mini Countryman Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Hassan offers an excellent service. Car was collected promptly and work carried out whilst proving updates throughout the day. Very happy indeed and would certainly use again. Thank you 😊

Tony
26th June 2023
BMW 3 Series Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Yes, Hassan and his brother the driver were both fine and a good job was done.

Trevor
4th May 2023
Volkswagen Polo Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Happy with the work done photos sent of where work needed to be done and after it was done

Helen
11th April 2023
Audi A5 Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Very friendly reliable service .This is the second time we have used Hassan ( service / MOT ) and would have no reservations in recommending to others

Alexandra
18th March 2023
Vauxhall Corsa MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication

Hassan was perfect. Made the whole process so easy. Picked my car up on time and delivered it back quickly. Can’t argue with the price or the quality of work done. Will definitely use again

Louise
13th March 2023
Fiat 500X Brake pads replacement - front (all)
Seatbelts Inspection
Repair re tract mechanism/ seat belt twisted
Overall
Quality
Punctuality
Communication

felt pressured into completing work that wasn't necessary, felt I was overcharged for labour and fitted an all seasons tyre which didn't match the snow tyres on the rest of the vehicle (was told the tyre had to be changed, although passed inspection with a specialist garage a week or so before). poor communication and car returned smelling of smoke. very disappointed with the complaints procedure and no reply from click mechanic when case was escalated. They also drove the car for 2 hours so used up a lot of diesel. I am someone that never complains, but I wanted to leave a review just to warn other customers to be wary. I have felt really let down by the service received. I was once a loyal customer of click mechanic but after this experience with this garage I will not be using the garage or click mechanic again. Read more

Reply from Hassan:

Hi, I am sorry to hear you are not happy with the service we provided, in response to your complaint we have thoroughly investigated this matter and able to provide you with a sufficient response. Our job is to check a vehicle and advise if any work needs to be carried out, we do not pressure nor do we decide to undertake work without the owners permission. I can see that images were sent to you along with a quote which you accepted. The legal requirement for a tyre tread is above 1.6mm anything below results in an MOT failure which you were clearly advised of. In addition to this the tyre is a match to the other tyres on your vehicle, all be it the brand is different which has no relevance. When accepting a job it is clearly stated where the garage is located, it is the owners responsibility to check if this is suitable and if they are happy for the job to go ahead this would in turn impact the fuel. We hope this clarifies our position on the matter and highly disappointed that this was not raised to us at the time before writing a review that could affect the business for something you had control of. Kind regards. Read more

Jacob
13th February 2023
Fiat Panda Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Work was completed quickly and efficiently, with a fair price. I'm very happy over all.

Pip
6th February 2023
Fiat Panda Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

I've been so happy with the whole esperance 100% service from the polite young man who picked my car up on time, the macanic got in touch during mot prosses about under the car needed attention to get through MOT and 2 new tires at the front, he then sent picks showing the problem with above Brill I agreed to have work done via email, when the work was done he sent me picks showing all work done, I felt valued As a customer through the whole prosses, later I noticed he had done some madjic on my wheel trims that were looking abit battered to say the least so kind very thought full. The 100%cost for good team was good value.