Westbourne Motors , West Sussex | ClickMechanic

Book Westbourne

(288 ratings)

  • 53 years professional experience

  • 891 completed bookings

  • Active since March 2020

Qualifications

  • NVQ Level 1 Qualified
  • NVQ Level 2 Qualified
  • NVQ Level 3 Qualified
  • City & Guilds Level 1 Qualified
  • City & Guilds Level 2 Qualified
  • City & Guilds Level 3 Qualified
  • ATA Level 2 Accredited
  • ATA Level 3 Accredited
  • ATA Level 4 Accredited

Westbourne Motors , West Sussex | ClickMechanic

Westbourne M
The Company’s Roadside Assistance brand is now the preferred choice for the South of England and has become synonymous with efficiency, punctuality and courtesy resulting in all the major motoring organisations using our front line services for their motoring customers.

We are ready 24 hours a day, 365 days a year to respond to your call.


David
27th April 2021
Mercedes-Benz E-Class Full Service
Overall
Quality
Punctuality
Communication

The mechanic was very good and explained everything and advised me on anything else that might need doing in future Thank you

Stephen
22nd April 2021
Ford Fiesta Alternator replacement
Overall
Quality
Punctuality
Communication

I am very happy with the good work Josh did on my car. Thanks very much. I recommend this company.

Paul
22nd April 2021
Peugeot 206 Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication

Replaced the battery in my car quickly and without fuss.
More words added to pass the stupid form validation requiring "more words" before accepting my responses!

Graham
11th February 2021
MINI Mini Full Service
Overall
Quality
Punctuality
Communication

I did not expect green flag to do my service not convinced he done oil change as he gave me a quarter of a 1 litre bottle to keep as if he just topped up oil. He had no screen wash asked if l had any. Will not be using this service again.

Reply from Westbourne:

Good afternoon,

I do apologise you feel this way, I will just clarify a few point for you though.

All technicians are employed by Westbourne Motors and are fully equipped to conduct all aspects of mobile repair and service.

The remainder of the oil purchased for use in the vehicle was offered to you as a gesture of goodwill for future top ups. We have photographic evidence confirming the oil and filters have been changed as per your request.

As part of the service the washer fluid is topped up, this will be with water or your own screen wash. Seeing as you had a ready mix in the boot this was used.


The technician was unable to reset your service light due to a TPMS fault, we have offered an estimate for your replacement tyres and rear wiper but I understand this has been declined.

I would again like to reassure you the works have been conducted as requested and Westbourne have acted in good faith. I feel that your review is somewhat an untrue representation of the level of service given.

Kind regards
Westbourne
Read more

Alexander
11th February 2021
Hyundai ix35 Fuel filter replacement
Overall
Quality
Punctuality
Communication

Yes , very happy with the work carried out , arrived late but due to work load .

Laura
10th February 2021
Volkswagen Caddy Maxi Car Won't Start Inspection
Overall
Quality
Punctuality
Communication

Mechanic was super friendly, helpful and did the job fast. Really impressed

Michelle
8th February 2021
Ford Fiesta Braking System Inspection
Overall
Quality
Punctuality
Communication

Yes he was knowledgeably and friendly. Unfortunately, the organised time was changed and then he was late. This was not communicated to me - I had to ring and enquire. A better service would be to be kept updated.

Robert
31st January 2021
Daewoo Lanos Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication

Very happy with everything from start to finish. On time, kept informed, worked neat and tidy.

Mark
29th January 2021
Ford Transit Custom Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication

Very happy with the work done by the mechanic. Unfortunayley had to cance the first mechanic as it was too late in the day for them to start. Its a shsme my drive wasnt protected as yhere are black stain from brake dust and cleaner.

Tobias
26th January 2021
Mercedes-Benz A-Class Car Won't Start Inspection
Overall
Quality
Punctuality
Communication

Friendly, knowledgeable and respectful. Diagnosed the problem and gave solution clearly. No pushy sell