Westbourne Motors , West Sussex | ClickMechanic
(250 ratings)
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53 years professional experience
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754 completed bookings
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Active since March 2020
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
- ATA Level 2 Accredited
- ATA Level 3 Accredited
- ATA Level 4 Accredited
Westbourne Motors , West Sussex | ClickMechanic
Westbourne M
29th March 2023
Mercedes-Benz M-Class Alternator replacement
Tensioner replacement
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Communication
Completely happy with the whole process, especially Jake who was so professional. His approach instilled confidences from start to finish. He did a superb job on my Mercedes so much so, that it feels like different car.
Thank you very much Jake.
28th March 2023
Volkswagen Touran EGR valve replacement
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Quality
Punctuality
Communication
Yes he is Great. But the part he done he didn't tell me it's faulty or not. But I'm happy
27th March 2023
Ford Mondeo Starter motor replacement
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Punctuality
Communication
Dale was very helpful, friendly and excellent at his job, very happy with the service
24th March 2023
Land Rover Range Rover Anti-roll bar drop link replacement - front (driver side)
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Quality
Punctuality
Communication
He was very friendly and helpful and turn up on time and very knowledgeable of Range Rover
23rd March 2023
Nissan Micra Full Service
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Punctuality
Communication
I’m happy with the mechanics work but unfortunately Westbourne as a company I’m not, there wasn’t any communication from them to say the mechanic would be late, the first I heard was 14.26 that they said he wouldn’t be with me on time. The time booked was 12-14.00.
Reply from Westbourne:
Hi Terry, thank you for taking the time to leave a review for us and I am so pleased you were satisfied with the work completed by our technician.
We greatly appreciate all feedback that is received and shall ensure this is passed on.
I can see that we did experience a significant delay in attending to you on this occasion and would like to apologise that this was not communicated earlier.
Our aim remains to do so within a timely manner to alleviate any inconvenience it may cause.
We would like to offer as a gesture of goodwill a £25 payment to you as an apology for this. If you'd like to contact us directly at your convenience, we can then arrange for this to be processed for you.
Kind Regards, Chloe - Westbourne Motors
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21st March 2023
Volkswagen Golf Full Service
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Punctuality
Communication
He arrived early and completed the job and communicated with me before and after the service, happy with the work and discussed future requirements.
20th March 2023
Vauxhall Corsa Water pump replacement
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Quality
Punctuality
Communication
Fantastic job. Thank you. Highly recommended. Carl was very helpful and knowledgeable.
17th March 2023
Mitsubishi Lancer Diagnostic (amended) alternator not at fault - diagnosed faulty battery
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Punctuality
Communication
Mechanic was very friendly and informative. I am very happy with his work
15th March 2023
Ford Transit EGR valve replacement
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Quality
Punctuality
Communication
Done the job 3hours earlier then planed and came to my job to do it instead of my home address
15th March 2023
Ford C-MAX Alternator replacement
Battery replacement (vehicles without stop/start system)
Vehicle Health Check
Overall
Quality
Punctuality
Communication
Ace was excellent. Very polite, friendly and efficient. Did the repairs within the anticipated time frame. All in all very happy with the service provided and I wish I'd known about ClickMechanic sooner.
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