Westbourne Motors , West Sussex | ClickMechanic
(288 ratings)
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53 years professional experience
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891 completed bookings
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Active since March 2020
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
- ATA Level 2 Accredited
- ATA Level 3 Accredited
- ATA Level 4 Accredited
Westbourne Motors , West Sussex | ClickMechanic
Westbourne M
14th December 2023
SEAT Ibiza Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Turned up well in advance of time which suited me as well , quickly done with no issues
Reply from Westbourne:
Hi Stuart, thank you ever so much for taking the time to leave us a review. We're so pleased to hear that you were satisfied with our service overall and your feedback is greatly appreciated. Kind Regards, Westbourne Motors
27th November 2023
Ford Fiesta Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Mix up on communication and lack of any meaningful update on initial date / time was frustrating, but all good once this was resolved.
Reply from Westbourne:
Hi Roger, thank you ever so much for taking the time to leave us a review. We're so pleased to hear that you were satisfied with our service overall and your feedback is greatly appreciated. Kind Regards, Westbourne Motors
27th July 2023
Ford Fiesta Radiator replacement
Overall
Quality
Punctuality
Communication
i had a mixed experience of clickmechanic - taking an extra £20 up front suggested that i would get a priority slot but in reality my repair didnt take place until teh end of teh 03rd day, i phoned the garage at 4.26 who told me that mechanic was 25 minutes away, but when he arrived he told my son (just 17) that he coudnt do the job as he had to finish at 5.
phoning westbourne up they did make teh mechanic turn around - which was great - but the whole process of using clickmechanic was much more labour intensive than it should have been. very happy with the mechanic and westbourne.
Reply from Westbourne:
Hi John, thank you ever so much for taking the time to leave us a review. We're so pleased to hear that you were satisfied with our service overall and your feedback is greatly appreciated. Kind Regards, Westbourne Motors
23rd July 2023
Vauxhall Zafira Tourer Full Service
Overall
Quality
Punctuality
Communication
Adam was very courteous, knowledgeable, and helpful. I'd certainly be happy for him to carry out any future work on my car.
Reply from Westbourne:
Hi George, thank you ever so much for taking the time to leave us a review. We're so pleased to hear that you were satisfied with our service overall and your feedback is greatly appreciated. Kind Regards, Westbourne Motors
17th July 2023
Alfa Romeo Brera Alternator replacement
Overall
Quality
Punctuality
Communication
Mechanic was very friendly.
The resolution of the issue took longer than expected, three visits. However this appears to be an issue with ClickMechanic quoting incorrectly for the work and the garage initially also not fully appreciating the work involved.
Even though I was left without a car and needed to catch a number of trains to attend a family function, the garage honoured the original quote which I was very impressed with.
The mechanic did a great job and I would definitely use ClickMechanic & especially Westbourne Motors again.
Reply from Westbourne:
Hi Aled, thank you ever so much for taking the time to leave us a review. We're so pleased to hear that you were satisfied with our service overall and your feedback is greatly appreciated. Kind Regards, Westbourne Motors
17th July 2023
Citroen C4 Picasso Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
Very pleaased and friendly and professional service
Would definitely recommend.
Reply from Westbourne:
Hi Martin, thank you ever so much for taking the time to leave us a review. We're so pleased to hear that you were satisfied with our service overall and your feedback is greatly appreciated. Kind Regards, Westbourne Motors
16th July 2023
Fiat Panda Front wiper motor replacement
Windscreen wiper blades (front - all) replacement
Overall
Quality
Punctuality
Communication
Windscreen wiper motor replacement.
Spot on. On time, friendly, quick and efficient. Can't fault the work.
Reply from Westbourne:
Hi Toby, thank you ever so much for taking the time to leave us a review. We're so pleased to hear that you were satisfied with our service overall and your feedback is greatly appreciated. Kind Regards, Westbourne Motors
14th July 2023
Mercedes-Benz SLK Coil spring (road spring) replacement - front (both)
Overall
Quality
Punctuality
Communication
Friendly, efficient, professional and all at a great price. Couldn’t be happier.
Reply from Westbourne:
Hi Michael, thank you ever so much for taking the time to leave us a review. We're so pleased to hear that you were satisfied with our service overall and your feedback is greatly appreciated. Kind Regards, Westbourne Motors
25th June 2023
Mercedes-Benz C-Class Auxiliary drive belt replacement
Overall
Quality
Punctuality
Communication
A highly competetent and very friendly chap who completed the job extremely efficiently
Reply from Westbourne:
Hi John, thank you ever so much for taking the time to leave us a review. We're so pleased to hear that you were satisfied with our service overall and your feedback is greatly appreciated. Kind Regards, Westbourne Motors
22nd June 2023
Volkswagen Transporter Alternator replacement
Overall
Quality
Punctuality
Communication
Super nice, knowledge and friendly.
Slightly later than stated, but previous job overrun.
Reply from Westbourne:
Hi Chris, thank you ever so much for taking the time to leave us a review. We're so pleased to hear that you were satisfied with our service overall and your feedback is greatly appreciated. Kind Regards, Westbourne Motors
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