2B Card LTD , Derbyshire | ClickMechanic
(219 ratings)
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30 years professional experience
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653 completed bookings
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Active since October 2019
Qualifications
- NVQ Level 3 Qualified
- Master technician Vw , Master technician Vauxhall.
- Bmw level2 hybrid technician
2B Card LTD , Derbyshire | ClickMechanic
2 B Cars L
30th October 2021
Ford Fiesta Timing belt/chain replacement
Overall
Quality
Punctuality
Communication
Happy with work done fair priced and came exactly when said they would friendly guy
Reply from 2B Cars:
Hi Robert,
we are pleased with your kind review, thank you .
2B Cars Ltd
30th October 2021
Chevrolet Captiva Glow plugs replacement (all)
Overall
Quality
Punctuality
Communication
The guys at 2B were excellent from start to finish
They kept me informed throughout and communicated the faults they found
Reply from 2B Cars:
Hi Michael,
Thanks for sharing your experience. we are happy that you are pleased with our communication skills.
Best regards,
2B Cars Ltd
28th October 2021
Vauxhall Vectra Coil spring (road spring) replacement - rear (both)
Overall
Quality
Punctuality
Communication
Well no idea really. As far as I know the work was carried out but I have no proof of that I didn't get a receipt of work carried out.
Reply from 2B Cars:
Hi Joe,
Thank you for your review . The receipt has been sent over your email and there you should
Have pictures with the work carried out .
Best regards,
2B Cars Ltd
12th October 2021
SEAT Leon Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Very friendly and a fantastic service. Would definitely recommend and we hope to use again. Many thanks.
Reply from 2B Cars:
Hi Hayley,
Thank you for sharing your experience, we are here anytime you require any help, including with pre-purchase of a new motor ( dont forget to do this, it will help you buy a vehicle knowing more than what the seller is saying there:) ).
all the best,
2B Cars Ltd
9th October 2021
Dacia Sandero Stepway MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication
They were so helpful- I was particularly impressed with the communication throughout, really efficient. I liked the use of Whatsapp to stay in touch. They also gave me such a thorough explaination of what was needed, including a video to walk me through the technical stuff which went over my head! Also when I had a problem with my brake fluid a week later (turned out it was running low), they sorted it for me free of charge. Just great from beginning to end!
Reply from 2B Cars:
Hi Alexandra,
what can i say - i am extremely gratefull for your review, not often we get hard-to-please customers in this domain. However, on this ocasion we are amazed by your review, thank you!
2B Cars ltd
2nd October 2021
Mercedes-Benz C-Class Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Bogdan my mechanic was excellent as usual. The communication was clear before he arrived, his knowledge and manner was impeccable, he is excellent at his job, definitely 5 out of 5. Cheers Bogdan
Reply from 2B Cars:
Hi Lee,
thanks for kind words.
All the best,
2B Cars Ltd
1st October 2021
Fiat Panda Full Service
Overall
Quality
Punctuality
Communication
The lady who picked up and brought back my car was lovely - I had limited communication with the mechanic but seemed friendly over the phone
The work itself was thorough and professional - photos of everything and recommendations of further work
Reply from 2B Cars:
Hi Rachel,
First of all thank you for your review , we really appreciate what you wrote here and we aim to improve this area at moment .
However we have multiple bookings in same time and also multiple collections and returns and we cannot be all time on phone/ text and attend appointments in real time . Please be aware of time used to get to you and back to our unit - total of 180 min for collection and delivery of your vehicle only , that again impacted our return of your car .
Communication I find that area a bit harsh with only 3 stars as We did call you before collection and we answered your phone call, but hey, that is true we could have dropped you a text with time scale of returning your vehicle - we would do that on next booking 😉.
PS: it would work a bit better if you where not in such a rush on phone calls , as you hang up both times while we are talking to you, but it might be down to bad reception who knows ? 🤷♂️
All the best ,
2B Cars Ltd
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30th September 2021
BMW 1 Series Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Very efficient, very happy with the work carried out. late for collection which was an inconvenience as it was not returned until the following day
Reply from 2B Cars:
Hi Aubrey ,
Thank you for kind review . With regards to return and collection times , from time to time other bookings / parts suppliers impact our ability to be there for collection / delivery in time but we are keen on improving this area :).
Thank you,
2B Cars Ltd
23rd September 2021
Ford Fiesta Stop lamps switch replacement
Investigate headlights inop
Overall
Quality
Punctuality
Communication
Didn't get the mechanics name but absolutely brilliant couldn't fault in anyway...so close to home.. Will be using 2b again
Reply from 2B Cars:
Hi ,
Really pleased with your review here , not often we get this types of review but hey, we love it !
Thanks,
2B Cars Ltd
Ps: Bogdan was the name :)
19th September 2021
Vauxhall Astra Collect and deliver fee
Overall
Quality
Punctuality
Communication
They said Nothing rong whit the car and im so happy yes . They were friendly and Nice
Reply from 2B Cars:
Hi Roda,
Thank you for kind review .
Regards,
2B Cars Ltd