Cosmic Automotive Engineers , West Midlands | ClickMechanic

(636 ratings)
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10 years professional experience
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1568 completed bookings
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Active since November 2014
Qualifications
- NVQ Level 3 Qualified
- ATA Level 4 Accredited
- Institute of Motor Industry level 3
- Vosa Dvsa Mot Tester
- IMI Member
- Vosa Dvsa
- IMI Vehicle Assessor
- ATA Level 3 Accredited
Cosmic Automotive Engineers , West Midlands | ClickMechanic
Kalim S
1st May 2015
Ford Focus Service - Major
Clutch plate, cover & release bearing replacement
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Kalim was great, good customer service, went through all work he had done. Took my car using a flatbed lorry and returned it on it too.
Having driven my car, it runs very well, drives really nice. Performance is spot on.
Will certainly use Kalim again
29th April 2015
Mini Mini Car Overheating Inspection
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Kalim has been excellent throughout, and is mindful of the age and value of the car when making his recommendations. I am now happily on the road again and would have no hesitation in recommending Kalim.
16th April 2015
Citroen Xsara Picasso Plug-in Diagnostic Inspection
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Sincere, honest, easy to talk to, gave me reliable advice on my options, explained in simple terms, what needed doing. Really impressed. Helped me to make a decision on the car after weeks of uncertainty. Thanks Kalim.
16th April 2015
Mercedes-Benz E-Class Coupe/Cabriolet In depth inspection
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Kalim is a pleasant person who is enthusiastic about his work. BUt here are the facts:
1 - I arranged for the car to be available for 2 days, but this ended up being 4 days.
2 - During this time I struggled to get feedback on progress , issues etc.
3 - Kalim told me the cost was £450 - which I was a little shocked to hear; yet you have charged me £485. Why?
4 - The original problem persists. The low coolant indicator came on the following day. I have topped the reservoir up again but did not expect to observe the same symptoms.
5 - If the problem has not been resolved it means one of the following is true:-
* the replacement pipes have either been fitted incorrectly, or did not require replacement at all - so an unnecessary expense to me
* the water pump has not been resealed
* the water pump has been reassembled incorrectly
WHichever is the reason, the fact remains that I have just spent a reasonable amount of money for no result at all.
The only people to gain from this is your company.
This is not what I would describe as a good service, because I seem to be in exactly the same position before I enlisted your help.
I would be interested to receive your response - but what I need is a solution not another problem to deal with.
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9th April 2015
Ford Fiesta Clutch plate, cover & release bearing replacement
Repair gearbox shaft spline. No warranty implied.
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Excellent service from start to finish
8th April 2015
Volkswagen Golf IV 112000 Miles Service
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very very proffessional service man
30th March 2015
Chevrolet Kalos Clutch plate, cover & release bearing replacement
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OK
27th March 2015
Mercedes-Benz E-Class Coupe/Cabriolet Diagnostic Inspection
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Very knowledgeable - I believe he can resolve the issue next week. Peter Lawrence.
25th March 2015
Audi A3 Door mirror replacement (drivers)
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I had an engineer called Kalim. He was fantastic and a real asset to your company. He found it hard to source the part needed but kept in contact with me the whole time and completed the job the following day. Would 100% use the service again and would also recommend.
22nd March 2015
Renault Scenic/Grand Scenic II Engine Warning Light Inspection
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Very courteous with good communication. Would definitely use again