Julian arrived, started to work right away, finishing in good time. Thanks

He was great , right on time and well mannered. Was straight from the start and did not waste time ... would recommend

Our mechanic Purcaru was friendly and knew the task he had to do. We were informed when the job was completed.

Click Mechanic never fails to deliver! I made error booking services the day before and after contacting customer service nothing was too much trouble and everything was sorted out.
The mechanic contacted me by phone the day before checking that pickup time and drop off time would be ok, He was polite and courteous, and the next day the work was carried out to a high standard and as importantly pick up and drop off times were spot on.

Excellent job. Alternator changed very quickly and efficiently. Iulian is courteous, prompt and tidy. I would have no hesitation in recommending him.

Julien was very prompt , taking time out to call prior to arrival. He was also very polite and very apologetic for the repair taking longer than expected because of new parts having to be ordered.
Very satisfied.

Friendly and knowledgeable, explained problem and process clearly unfortunately unable to fix problem today, needed to order parts

Straight on with the job and far quicker than expected. Hold up with the part needed but communication was good

This is the second time I have used Iulian. He is punctual keeps you updated and just gets on with the job in hand. I would not hesitate to recommend him or click mechanic.

I very rarely leave feedback but overall this was a nightmare. I had the inspection done on my car first which filled me with confidence that he could complete the work and was professional. I booked him to come back a few days later early one morning, the work was to only take 3-4 hours but he told me he’d have the car back by 7pm which I did not expect so asked for the car to be brought back when the work was done! I then received a call telling me the wrong part was sourced and that the old one couldn’t be put back on as it was broken, so now I faced the problem with having no car for days! However to his credit he brought the car back to me but then told me he had been speeding to 90 on the motorway which I don’t think is acceptable when using someone else’s car, especially when it’s not in a drivable state. I was then told he’d get in touch with me when he can fix it, I had to contact him and to my surprise was told the wrong part was ordered again even though he said he’d get it from the main dealer the next time. I cancelled the same day and I’m now left with a car that’s dangerous to drive and has trouble turning correctly.

Don’t get me wrong he’s a nice guy however on this occasion the service was poor and by the end of it I had lost confidence in him getting the work done and felt like I was being messed around. Read more