Daniel Mcdermott T/A Mobile Mechanic Southend , Essex | ClickMechanic

Book Daniel

(274 ratings)

  • 22 years professional experience

  • 705 completed bookings

  • Active since August 2018

Qualifications

  • NVQ Level 3 Qualified
  • City & Guilds Level 3 Qualified

Daniel Mcdermott T/A Mobile Mechanic Southend , Essex | ClickMechanic

Daniel M
I have over 22 years experience in the industry as well as 17 years in the main dealer. Essex Fleet Care uses fully qualified and certified technicians to ensure our workmanship remains the best quality as possible.
Wendy
7th January 2020
Peugeot 107 Clutch replacement
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Communication

Amazing! On time, friendly and very professional... and £300 cheaper than the quote I got from my local garage!

Ben
6th January 2020
Hyundai i30 Clutch replacement
Crank sensor seized
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Punctuality
Communication

Dan was punctual and kept me informed with the repair. When there was more work involved and more parts needed Dan organised to come back the next day to sort this out.

Roy
1st January 2020
Volkswagen Passat Flywheel replacement
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Quality
Punctuality
Communication

Dan (Essex Fleet Care) was excellent at keeping me informed of what was happening. He phoned on the morning the work was due to be done to say he would be delayed slightly (40 minutes). When he arrived he got on with the job and had it completed in less time than had been estimated. Very happy with the service from Dan.

Paul
30th December 2019
Ford B-Max Thermostat replacement
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Communication

Dan was great fixed the thermostat in less than an hour great service will definitely recommend

Ashley
24th December 2019
Peugeot 208 Wing mirror replacement (unpainted / electric) - driver side
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Communication

Really good. On time and quick then found me a place to get the paint work done.

Matt
23rd December 2019
Citroen C1 Clutch replacement
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Communication

Very happy with the work done and the excellent service. Punctual and very communicative.

Joanna
23rd December 2019
Vauxhall Mokka Brake discs and pads replacement - rear (both)
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Quality
Punctuality
Communication

Dan from Essex was superb. Arrived early and had the job done in no time. Very efficient. If I ever have a problem that needs fixing again, I will be coming back to use this service.

Adrian
4th October 2019
Mercedes-Benz C-Class Automatic transmission service
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Quality
Punctuality
Communication

Dan was very good. Sadly he couldn't fix my issue but gave helpful suggestions as to my next steps. Genuinely seemed to care and was disappointed he hadn't been able to sort for me.

Could be slightly better on communication as a predicted 2 hour ish timeline turned into 4 which left me a little nervous having given my car to a 'stranger'.

Would happily recommend him though.

Leon
28th September 2019
Ford Focus Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Yes very happy with the work carried out by the mechanic and was kept informed of progress

Richard
26th September 2019
Volkswagen Sharan Major Service
Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication

Arrived late, completed requested work but we were unsatisfied with the performance of the brakes and handbrake post work.
Submitted recommendations provided by Dan (Essex) back into Click Mechanic in order to improve things and now being ignored. Apparently the original work was more lucrative than the follow up.

Appalling customer service and communication skills. Have now had to book back in with ATS and will not be using Click Mechanic again in future.

Reply from Daniel:

Sorry to hear that,
Unfortunately we are a mobile service and there can be delays due to traffic.
I did recommend you book it back in for various repairs but sometimes the jobs don't come direct to me but other mechanics too.
Sorry for the confusion.
Hope you got the repair done ok.